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Forward Deployed Engineer

HackerRankHybrid in Santa Clara, CA
Hybrid Full-time $160K/yr - $185K/yr

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Experience Level

Experience

Qualifications

Qualifications:Experience in customer-facing technical roles. Proficiency in full-stack development, especially with Ruby or Python. Strong communication skills, both technical and non-technical. Proven track record of managing projects effectively.

About the job

At HackerRank, we empower innovative companies like NVIDIA, Amazon, and Microsoft to hire and elevate the next generation of developers based on their skills rather than their backgrounds. Our platform is trusted by over 2,500 leading organizations to build robust engineering teams prepared for future challenges.

In the evolving landscape where humans and AI collaborate, the criteria for identifying top technical talent are transforming. We provide companies with enhanced methods to recognize and invest in emerging skills.

Our team at HackerRank is passionate about the impact of our work, focusing on the details that ensure our customers achieve remarkable success with products they love. We operate with urgency and uphold high standards to deliver exceptional outcomes.

About the Role

We are seeking a Forward Deployed Engineer (FDE) to collaborate directly with our clients, serving as the key technical representative in customer engagements, leading pilots, demonstrations, and facilitating successful product adoption. This position combines extensive customer interaction with technical execution.

Responsibilities

  • Lead customer-facing initiatives, including discovery sessions, pilots, and demonstrations, acting as the principal technical voice for prospective and existing clients.
  • Engage directly with customers, engineers, recruiters, and business leaders to identify developer needs, listen empathetically, and devise actionable, goal-oriented solutions.
  • Ensure customer projects remain on track through disciplined execution and proactive communication.
  • Leverage appropriate tools, including AI where beneficial, to deliver quicker and more reliable outcomes that enhance the HackerRank customer experience.
  • Collaborate with Product, Engineering, and Go-To-Market teams to amplify the customer voice.

Who You Are

  • You are a customer-facing technical leader with a solid full-stack background, capable of configuring, debugging, and explaining web applications, integrations, and generating API scripts as needed (Ruby or Python).
  • You confidently lead discussions with prospects and enterprise clients while gathering requirements, shaping technical strategies, and delivering impactful results.
  • You are an effective communicator, able to engage deeply with engineers or simplify concepts for non-technical audiences.
  • You are a strong operator who plans, executes, and follows through, keeping projects well-organized.
  • You lead with empathy, enthusiasm, and a problem-solving mindset.

About HackerRank

HackerRank is a leading platform that enables companies to hire and upskill developers based on their skills, fostering a culture of innovation and excellence in technology.

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