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Forward Deployed Software Engineer - Seattle

OpenAISeattle
Hybrid Full-time

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Experience Level

Mid to Senior

Qualifications

Qualifications:7+ years of professional full-stack engineering experience in relevant roles, preferably in customer-facing capacities. Expertise in designing and implementing scalable software solutions. Proficient in both front-end and back-end development technologies. Excellent communication skills, capable of conveying technical concepts to non-technical stakeholders. Experience working in hybrid team environments and managing customer relationships.

About the job

About Our Team

At OpenAI, our Forward Deployed Engineering team collaborates with clients to transform groundbreaking research into robust production systems. We thrive at the intersection of customer interaction and core platform innovation.

Role Overview

We seek dedicated and customer-centric software engineers to develop tailored software solutions utilizing OpenAI’s APIs to address real-world challenges. As a Forward Deployed Software Engineer (FDSWE), you’ll partner with our clients and fellow OpenAI engineers to craft scalable solutions for their toughest issues. You will innovate abstractions to tackle client problems, enhancing our efficiency and quality of delivery across all Forward Deployed projects.

You will engage closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers associated with the same accounts. Additionally, you’ll collaborate with our Research and Applied Product and Engineering teams to relay valuable customer insights.

This position is based in Seattle, following a hybrid work model with three days in the office each week. We provide relocation assistance and expect travel of up to 50%.

Key Responsibilities:

  • Work closely with strategic customers to deeply understand their business challenges and technical needs.

  • Design, architect, and implement full-stack solutions using an iterative, experiment-driven methodology.

  • Draft comprehensive scopes of work and project plans for both proof-of-concept initiatives and full-scale deployments.

  • Engage hands-on with clients’ technical teams as a trusted expert and advisor, collaborating closely to drive projects to successful completion on their infrastructure.

  • Team up with Product, Research, and Applied teams to ensure optimal customer experiences, project success, and actionable product feedback.

  • Contribute to internal knowledge repositories, documenting best practices and sharing insights from customer interactions to enhance the Forward Deployed Engineering function.

Ideal Candidate Profile:

  • 7+ years of comprehensive full-stack engineering experience (excluding internships) in tech or product-centric environments, particularly with customer-facing roles being highly desirable.

  • Proficiency in programming languages and frameworks relevant to full-stack development.

  • Strong problem-solving skills and a passion for customer engagement.

About OpenAI

OpenAI is a pioneering research organization dedicated to advancing digital intelligence in a way that is safe and beneficial for humanity. Our innovative solutions leverage artificial intelligence to tackle complex problems across various sectors, driving efficiency and enhancing productivity.

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