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Founding Designer

telliBerlin
On-site Full-time

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About the RoleThis is a high-impact position for a founding designer who prioritizes speed and effective problem-solving for customers. You will not merely create mockups; you will oversee the entire design process from start to finish, engaging directly with customers and making critical product and UX decisions. In essence, your contributions will significantly shape the future of our ambitious and rapidly growing product. As our first full-time designer, you will have complete ownership over UX and UI throughout the entire product. You should be adept at designing for intricate, AI-driven workflows while ensuring simplicity for non-technical users. What You Will DoCollaborate closely with customers to identify their needs and design effective solutions. Own the end-to-end design process for our products, ensuring the user experience is intuitive and engaging.

About the job

About Us

At telli, we are revolutionizing communication with our innovative AI-native phone system.

Since our launch at Y Combinator last year, we have achieved an impressive milestone of >$2M in annualized revenue with a dedicated team of just 12 people.

Many organizations struggle with customer communication not due to a lack of care, but because they are overwhelmed by call volume. This often leads to reliance on low-quality outsourced call centers or wasted time by internal teams on repetitive tasks.

With telli, our clients benefit from AI voice agents that efficiently handle routine calls, allowing human team members to dedicate their time to meaningful customer interactions. This results in enhanced efficiency, happier employees, and superior customer experiences.

Traditional phone systems were not designed for an AI-driven world, which is why we are pioneering the first AI-native phone system that enables companies to manage both human and AI teams seamlessly on one platform.

Our founding team has firsthand experience with this challenge, having operated a 150-person internal call center at Enpal. We understand the complexities and costs associated with scaling high-quality customer experiences via phone communications.

The market potential is enormous, and we are just at the beginning of our journey. Our mission is to empower every company to deliver world-class customer experiences by eliminating the era of subpar call centers.

About telli

telli is at the forefront of innovation in customer communication technology, developing the first AI-native phone system that integrates human and artificial intelligence seamlessly. With a rapidly growing team and a commitment to transforming the customer experience landscape, we aim to set new standards in the industry.

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