About the job
About tierzero
tierzero helps engineering teams build and deploy code with greater speed and operational clarity in an AI-driven world. The company focuses on improving incident response, operational visibility, and knowledge sharing for engineers. Backed by $7 million in funding from investors like Accel and SV Angel, tierzero supports large-scale systems for clients such as Discord, Drata, and Framer.
Role Overview: Founding Member of Technical Staff
This role is based at tierzero's San Francisco headquarters. In-person work is required three days a week.
As a founding member of the technical team, you will help design and build core products and systems from the ground up. Collaboration is central: expect to work closely with the CEO, CTO, and customers. Projects span a wide range of technical challenges and product areas.
What You Will Do
- Design and implement intelligent AI systems that process and reason over large volumes of unstructured data.
- Develop full-stack features, incorporating direct feedback from users.
- Improve the product experience so intelligent agents are practical and reliable for engineers.
- Create systems that automatically evaluate LLM outputs and refine agent reasoning using self-play and feedback loops.
- Build machine learning pipelines covering data ingestion, feature generation, embedding stores, RAG pipelines, vector search, and graph databases.
- Prototype and experiment with open-source and advanced LLMs to weigh different approaches.
- Set up scalable infrastructure for long-running, multi-step agents, including memory management, state handling, and asynchronous workflows.
What We Look For
- At least 5 years of professional or open-source experience in a relevant technical field.
- Comfort working in a setting that changes and evolves quickly.
- Strong product focus and an understanding of customer needs.
- Interest in LLMs, MCPs, cloud infrastructure, and observability tools.
- Ability to learn from and collaborate with engineers who have delivered over $10 billion in value.
- Commitment to working onsite in San Francisco three days per week.
- Startup experience is a plus.

