About the job
TierZero builds tools that help engineering teams deliver and manage code efficiently. The platform enables quicker incident response, clearer operational visibility, and shared knowledge among engineers. Backed by $7 million from investors like Accel and SV Angel, TierZero supports clients such as Discord, Drata, and Framer as they strengthen infrastructure for AI-driven work.
This in-person role is based at TierZero's San Francisco headquarters, with a hybrid schedule requiring three days onsite each week. As a founding member of the technical staff, work directly with the CEO, CTO, and customers to influence the direction of TierZero’s core products and systems. The position calls for flexibility as priorities shift and close collaboration across the company.
What you will do
- Design and develop AI systems that handle large volumes of unstructured data.
- Build full-stack product features, informed by direct feedback from users.
- Enhance the product so agents are intelligent, reliable, and easy for engineers to use.
- Create systems to automatically evaluate outputs from large language models and improve agentic reasoning through self-play and feedback.
- Construct machine learning pipelines, including data ingestion, feature creation, embedding stores, retrieval-augmented generation (RAG) pipelines, vector search, and graph databases.
- Experiment with open-source and emerging large language models to compare different approaches.
- Develop scalable infrastructure for long-running, multi-step agents, including memory, state management, and asynchronous workflows.
Requirements
- Interest in working with large language models, managed cloud platforms, cloud infrastructure, and observability tools.
- At least 5 years of professional experience or significant open-source contributions.
- Comfort with shifting priorities and tackling new technical problems.
- Strong product focus and commitment to customer outcomes.
- Openness to learning from a team with a track record of delivering over $10 billion in value.
- Ability to work onsite in San Francisco three days per week.
- Bonus: Experience in a startup setting and familiarity with startup dynamics.

