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Founding Product Designer at TierZero | San Francisco

On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:We are looking for a passionate product designer with a strong portfolio showcasing your ability to create user-centered designs. Ideal candidates will have experience in designing complex systems and a keen understanding of interaction design principles. Familiarity with AI-driven products and the ability to work in a fast-paced environment are essential. A bachelor’s degree in design or a related field is preferred.

About the job

About TierZero

TierZero builds tools that help engineering teams manage and deploy code in the age of AI. While artificial intelligence speeds up development, shipping code can still slow teams down. TierZero’s platform gives engineers better incident response, operational visibility, and shared knowledge, so teams can keep moving and maintain high standards.

Backed by $7 million from investors including Accel and SV Angel, TierZero counts companies like Discord, Drata, and Framer among its users. These organizations rely on TierZero to support complex systems and infrastructure for AI-driven work.

Role Overview: Founding Product Designer

This is a hands-on role shaping TierZero’s core user experience from the ground up. The founding product designer works directly with the CEO, CTO, engineers, and customers to design solutions that go well beyond surface visuals. Expect to influence the product’s direction and help define how engineers interact with AI-powered systems.

What You Will Do

  • Design workflows and dashboards for AI agents investigating incidents and solving production issues.
  • Turn complex system behaviors, like confidence, uncertainty, and provenance, into clear, trustworthy user experiences.
  • Set up guardrails and interaction patterns that make automation safe, reversible, and predictable.
  • Work closely with engineers to shape product decisions, defaults, and failure modes, not just visual elements.
  • Create high-density interfaces that help engineers act quickly under pressure.
  • Define how people supervise, correct, and collaborate with AI agents.
  • Model interactions for long-running, complex workflows that require careful handling of state, memory, and asynchronous progress.
  • Iterate rapidly based on feedback from real incidents and on-call experiences.
  • Pitch in across the company, from product direction to sales decks, onboarding, and even the occasional office snack run.

Why Work at TierZero?

  • Join a team led by a CEO with a successful exit and a CTO who spent a decade leading AI engineering at Databricks. The team includes engineers from Databricks, Brex, LinkedIn, Niantic, and Nextdoor.
  • Contribute in an environment that values creativity and collaboration.
  • Receive a competitive salary and benefits package designed to support both well-being and career growth.

Location

San Francisco HQ

About TierZero

TierZero is at the forefront of transforming engineering practices in the AI era. Our innovative solutions provide engineering teams with the tools they need to effectively manage code in production, streamlining workflows and enhancing operational efficiency. Join us in shaping the future of software engineering.

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