Fraud Operations Specialist - Evening Shift

About Extend:At Extend, we are transforming the post-purchase landscape for retailers and their customers through innovative AI-driven solutions that elevate customer satisfaction and drive revenue growth. Our all-encompassing platform delivers automated customer service, streamlined returns and exchange management, comprehensive automated fulfillment, and robust product and shipping protection, all complemented by top-tier fraud detection capabilities. By merging cutting-edge technology with outstanding customer service, Extend enables businesses to cultivate trust and loyalty among consumers while optimizing costs and enhancing profitability.Currently, Extend collaborates with over 1,000 prominent merchant partners across diverse sectors, including fashion, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and more. Backed by renowned technology investors, we are headquartered in the heart of San Francisco.Your Role:Act as a key member of the Security Operations team, monitoring and triaging alerts from platforms such as SentinelOne and Wiz. Conduct comprehensive investigations to detect, contain, and mitigate threats and incidents, ensuring a prompt and appropriate response.Proactively identify and evaluate vulnerabilities in both infrastructure and code, collaborating with development and cross-functional teams to resolve issues effectively.Engage in the complete detection lifecycle: model attacker behaviors (MITRE ATT&CK), write and test detections as code across security tools (SentinelOne, Wiz, Okta, AWS CloudTrail), continuously refining to minimize false positives and enhance Mean Time to Detection (MTTD). Support data quality, onboard telemetry, maintain response playbooks, and assist in threat validation across the organization.Assist teams in implementing secure configuration baselines and best practices according to CIS Benchmarks, NIST guidelines, vendor hardening guides, and relevant compliance standards for all company computing assets.Correlate endpoint and infrastructure telemetry to uncover emerging threats. Curate and operationalize intelligence (IOCs, TTPs) into detections and response playbooks, and maintain trusted intelligence feeds.Support Governance, Risk, and Compliance (GRC) initiatives by aligning controls with internal policies and frameworks (e.g., SOC 2, NIST CSF, NYC DFS 500), identifying gaps, aiding audits and evidence collection, tracking remediation, and updating policies and control documentation.Collaborate with engineering and business teams to advocate for security best practices, enhancing the overall security posture.

About Extend:At Extend, we are transforming the post-purchase landscape for retailers and their customers through innovative AI solutions that enhance customer satisfaction while driving revenue growth. Our robust platform provides automated customer service, seamless returns and exchanges, comprehensive fulfillment solutions, and top-tier product and shipping protection, all complemented by our industry-leading fraud detection capabilities. By merging cutting-edge technology with exceptional customer service, Extend enables businesses to foster trust and loyalty, reduce operational costs, and boost profitability.Currently, Extend collaborates with over 1,000 esteemed merchant partners across various sectors, including fashion, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports, and fitness. Supported by some of the most influential technology investors in the field, our headquarters are located in the heart of San Francisco.About the Role:The Fraud Intelligence team is pivotal to Extend's post-purchase protection strategy. We develop advanced analytics engines utilizing signals and transactions from hundreds of millions of users to identify and prevent fraud, enhance decision-making, and unlock business potential.Our passion lies in revealing intricate patterns within complex data to thwart malicious activities and prevent fraud. In this role, you will have the chance to design new fraud prevention features and analytical capabilities from inception. Collaborating cross-functionally, you will formulate go-to-market strategies grounded in your analysis.If you possess a passion for data, are driven by impact, and are eager to solve intricate challenges at the intersection of analytics and fraud prevention, our team will be a perfect fit for you. This is a high-responsibility role where your contributions will directly safeguard retailers, bolster customer trust, and enhance the company's profitability!

Astranis is at the forefront of satellite technology, developing advanced satellites designed for high orbits to extend humanity's reach into the solar system. Our cutting-edge satellites deliver dedicated, secure networks to a diverse clientele, including large enterprises, government agencies, and the US military. With five satellites currently in orbit and several more set to launch, Astranis is managing a robust pipeline of over $1 billion in commercial contracts.As a leading satellite communications partner, we cater to clients with rigorous demands for uptime, data security, network visibility, and customization. Backed by over $750 million from notable investors like Andreessen Horowitz, Blackrock, and Fidelity, our team of 450 engineers and entrepreneurs operates from our state-of-the-art 153,000 sq. ft. headquarters in Northern California.Position Overview:Astranis is seeking a passionate and driven Security Operations Analyst, ready to navigate the complexities of digital security. The ideal candidate possesses a robust enthusiasm for cybersecurity, with a talent for dissecting malware, unraveling phishing schemes, and leading incident response efforts. As cyber threats evolve rapidly, we require a proactive and innovative individual who is committed to safeguarding our digital landscape and maintaining the integrity of our data and systems.Key Responsibilities:Continuously monitor and analyze security alerts and incidents in real-time utilizing tools like Splunk. React promptly and effectively to security events.Collaborate with team members to identify and mitigate security incidents, providing support during incidents and participating in post-incident analyses.Dissect and analyze malware to comprehend its behavior, origins, and impact, leveraging insights to strengthen our defenses.Investigate phishing attempts, pinpointing attack vectors and recommending preventive measures.Develop, integrate, and manage various security tools and solutions.Participate in red and purple team exercises.Maintain and update security documentation, including procedures, runbooks, and policies related to Splunk and security operations.Engage in enhancing security monitoring and incident response processes.Learn and apply various cybersecurity tools and technologies.

About Extend:Extend is transforming the post-purchase landscape for retailers and their customers by offering AI-powered solutions that enhance customer satisfaction and drive revenue growth. Our all-encompassing platform provides automated customer service, seamless returns and exchanges, end-to-end automated fulfillment, and comprehensive product and shipping protection, all backed by Extend's top-tier fraud detection. By merging cutting-edge technology with outstanding customer service, Extend enables businesses to foster trust and loyalty among consumers while optimizing costs and boosting profits.Currently, Extend collaborates with over 1,000 leading merchant partners across various sectors, including fashion and apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and more. Supported by some of the most distinguished technology investors in the sector, our headquarters is located in the heart of San Francisco.About the Role:At Extend, we prioritize hiring excellence in a dynamic environment where attracting the right talent takes precedence over simply filling positions. Successful recruiters here excel in coaching and collaborating with their hiring teams: defining the ideal candidate profile for specific roles and executing recruitment strategies to secure top hires.We are seeking a seasoned Senior Recruiter to join our team and contribute to the creation of a world-class organization. In this position, you will report to the VP of People and manage the full-cycle recruiting process, focusing on sourcing, engaging, and hiring premier talent for our Revenue and Product & Engineering teams. Your talent market insights, data-driven mindset, and business acumen will be essential in identifying and attracting the best candidates.Your role will be pivotal in cultivating our talent pipeline, providing you the opportunity to significantly influence our growth and culture. If you are a proactive and passionate recruiter who thrives on problem-solving and driving business solutions within a hardworking yet enjoyable environment, we would love to speak with you!What You’ll Be Doing:Oversee the full-cycle recruiting process for our Revenue and Product & Engineering divisions, from candidate sourcing to offer negotiations.Design and implement innovative sourcing strategies to create a strong pipeline of qualified candidates.Collaborate closely with hiring managers and executive leadership to identify staffing needs and develop effective recruitment plans.

Fastly is committed to enhancing connectivity and digital experiences. Our edge cloud platform empowers customers to rapidly develop, secure, and serve applications at the internet's edge, ensuring reliability and speed. We support a diverse range of clients, including industry leaders like GitHub, Yelp, Paramount, and JetBlue, enabling them to deliver exceptional digital services.Join us in our mission to create a more secure and trustworthy Internet.Posting Open Date: 4/9/2026Anticipated Posting Close Date*: 6/9/2026*Note: The job posting may close early due to high applicant volume.CSOC AnalystAs a SOC Analyst in North America at Fastly, you will be an essential part of our Customer Security Operations Centre. Your primary responsibility will be to safeguard our global enterprise clients by utilizing our innovative edge cloud platform and a suite of security tools to monitor network traffic, detect advanced threats, and implement real-time defenses against DDoS, bot, and web application attacks.This impactful position requires you to act as a strategic partner for our Managed Security Service (MSS) clients, ensuring they have expert visibility and rapid responses to threats on an internet-scale.

About Extend:Extend is transforming the post-purchase journey for retailers and their clients by offering AI-powered solutions that significantly enhance customer satisfaction and boost revenue. Our all-encompassing platform features automated customer service, effortless returns/exchanges, end-to-end automated fulfillment, and robust product and shipping protection, complemented by top-notch fraud detection. By merging state-of-the-art technology with outstanding customer service, Extend enables businesses to foster trust and loyalty among consumers while minimizing costs and maximizing profits.Currently, Extend collaborates with over 1,000 leading merchant partners across various sectors, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and many more. Supported by some of the industry's most esteemed technology investors, our headquarters is located in the heart of San Francisco.About the Role:As an Account Manager focusing on Enterprise Growth Strategy, your primary responsibility will be to drive growth and strategic initiatives for Extend’s largest omnichannel merchants. This pivotal role emphasizes existing account development, strategic relationship management, and optimization. It calls for a highly strategic thinker with a proven background in management consulting or dynamic startup settings who can translate overarching goals into actionable, measurable strategies for our most vital partners. The ideal candidate will ideally be located in the San Francisco Bay Area.What You'll Do:Drive continuous partnership growth optimizations for Extend’s premier omnichannel merchants.Craft and spearhead the growth and merchant relationship management strategy for each strategic partnership under your purview.Assess and analyze program performance, utilizing data and insights to pinpoint opportunities that yield measurable ROI and sustainable growth.Conduct quarterly business reviews with internal and external executive leaders at Fortune 500 retailers and brands.

About Extend:Extend is transforming the post-purchase experience for retailers and their customers by delivering AI-powered solutions that enhance customer satisfaction and drive revenue growth. Our all-inclusive platform provides automated customer service, seamless returns and exchange management, comprehensive automated fulfillment, and product and shipping protection, alongside Extend's state-of-the-art fraud detection. By merging cutting-edge technology with outstanding customer service, Extend enables businesses to cultivate trust and loyalty among consumers while minimizing costs and maximizing profits.With over 1,000 leading merchant partners in various sectors, including fashion, cosmetics, furniture, jewelry, consumer electronics, auto parts, and sports and fitness, Extend is backed by renowned technology investors. Our headquarters is located in the heart of San Francisco.About The RoleThe Fraud Intelligence team is pivotal to Extend’s post-purchase protection platform. We create innovative analytics engines that leverage signals and transactions from millions of users to identify and prevent fraud, foster smarter decisions, and unlock business value.We thrive on discovering insightful patterns in complex data to thwart fraud effectively. In this role, you will have the chance to develop new fraud prevention product features and analytics capabilities from the ground up, collaborating cross-functionally to devise go-to-market strategies based on your analyses.If you are passionate about data, driven by impact, and eager to solve intricate challenges in the realm of analytics and fraud prevention, you will excel in our team. This is a high-ownership role where your contributions will directly safeguard retailers, enhance customer trust, and boost the company’s financial performance!What You’ll Be DoingAnalyze large-scale behavioral, transactional, and interaction data to identify signals indicative of fraud and abuse.Utilize your strong business acumen to quickly pinpoint actionable insights, analyze fraud patterns, and validate hypotheses.Influence business cases and pricing strategies, contributing to proof-of-concept initiatives with prospective merchants.Respond promptly to emerging fraud threats by developing monitoring frameworks, dashboards, and mitigation solutions in collaboration with cross-functional teams.Work closely with leadership, go-to-market, fraud operations, product, and engineering teams to implement strategies effectively.

Join Lambda, a pioneering force in AI cloud infrastructure, dedicated to revolutionizing the way organizations harness computational power. Serving a diverse clientele that includes AI researchers and enterprise giants, Lambda's commitment is to make high-performance computing as accessible as electricity, empowering individuals and businesses alike to achieve superintelligence. If you're passionate about building the most advanced AI cloud platform, we would love to have you onboard.*Note: This role requires you to be present at our San Francisco or San Jose office 4 days a week, with Tuesday designated as the work-from-home day.Key ResponsibilitiesEnsure organizational security practices align with ISO 27001, 27701, PCI, SOC 2, and other regulatory frameworks to support business objectives.Oversee IT Risk Register, focusing on risk identification, tracking, and prioritization.Lead the remediation of control deficiencies and gaps.Provide expert guidance to Control Owners for the planning, design, implementation, and maintenance of security controls, policies, and standards.Engage with both technical and non-technical stakeholders to discuss cybersecurity risk management and program reporting.Support the Customer Trust program, which includes managing customer assessments and security questionnaires.Assist control owners with root cause analysis and monitor the progress of risk management action plans.Develop risk metrics for management regarding information security control maturity, compliance status, and performance findings. Support third-party risk management assessments to ensure compliance with information security requirements.Your ProfileMinimum of 8 years of experience in cybersecurity risk and controls management, with a deep understanding of frameworks like ISO 27001, 27701, PCI-DSS, SOC, NIST CSF, and other regulatory requirements.Proven experience in managing audits and certification programs, including scope planning and developing control procedures aligned with policies and standards.

Join our dynamic team at Harvey as a Senior Marketing Operations Analyst, where you will leverage your analytical expertise to drive our marketing performance. In this pivotal role, you'll collaborate with cross-functional teams to optimize marketing strategies, improve operational efficiencies, and enhance customer engagement. Your insights will shape our decision-making processes, ensuring alignment with business objectives and market trends.

About Extend:Extend is transforming the post-purchase experience for retailers and their customers by delivering AI-powered solutions that enhance customer satisfaction and drive revenue growth. Our all-in-one platform provides automated customer service, seamless returns and exchanges, end-to-end fulfillment, and product protection, alongside industry-leading fraud detection. By merging cutting-edge technology with outstanding customer service, Extend enables businesses to cultivate trust and loyalty among consumers while minimizing costs and boosting profits.With over 1,000 prominent merchant partners spanning various industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and more, Extend is backed by some of the most influential technology investors in the field. Our headquarters is located in the heart of San Francisco.The Role:As an Account Executive at Extend, you will drive mid-market and enterprise partnerships with leading brands and retailers, including both eCommerce and omnichannel merchants. This position offers a unique opportunity to significantly contribute to the strategic growth of a Series C startup experiencing rapid expansion.Your responsibilities will include coordinating internal and external teams to foster long-term relationships with our partners, managing intricate engagements, and providing customized solutions tailored to their needs. We seek detail-oriented self-starters who thrive in dynamic and ambiguous environments, possess exceptional problem-solving skills, and excel at building robust relationships.What You'll Do:Lead consultative sales engagements lasting 3-12+ months, collaborating with C-level executives and cross-functional project stakeholders.Build strong external relationships to understand partner needs and develop bespoke solutions.Maintain a comprehensive understanding of Extend’s products, services, and eCommerce/Retail trends & KPIs.Coordinate internal cross-functional efforts across Solution Engineering, Pricing, Product, Legal, and Growth Strategy teams.Create and present customized materials, including financial models, presentations, and commercial agreements.Generate a qualified pipeline through innovative, multi-channel outreach strategies utilizing a diverse tech stack (Salesforce, Outreach, LinkedIn, ChatGPT, SimilarWeb, BDR support, etc.).Achieve and exceed weekly sales targets.

Why join usAt Brex, we are redefining financial management through our AI-driven spend platform, empowering companies to manage their expenditures with confidence. Our integrated solutions include corporate cards, banking, and global payments, all paired with user-friendly software for travel and expenses. Our diverse clientele, ranging from innovative startups to established enterprises like DoorDash, Flexport, and Compass, leverage Brex to maintain control over their spending, minimize costs, and boost operational efficiency worldwide.Joining Brex means embracing challenges, pushing boundaries, and collaborating with some of the brightest minds in the tech industry. We are devoted to fostering a diverse and inclusive workforce and believe that your potential should be limited only by your ambition. We provide you with the necessary tools, resources, and support to advance your career.Engineering at BrexOur engineering teams at Brex are dedicated to constructing scalable systems with precision and purpose. We operate in collaborative teams across Software, Data, Security, and IT, functioning with a high degree of autonomy. We tackle complex technical challenges, take ownership of our outcomes, and strive for excellence in every aspect of our work—from architecture to deployment. This is where engineering is a craft, and innovators become leaders.Your RoleAs a Senior Security Operations Engineer at Brex, your primary focus will be on preventing, detecting, and responding to security threats within our corporate and cloud infrastructures. You will leverage existing systems and create new tools to enhance our security posture. Our team manages corporate security, detection and response, and infrastructure security, employing systems engineering and automation to elevate these functions.Being part of the Security Operations team means collaborating closely with Application Security, Corporate Engineering, GRC, and IT. You will have the opportunity to enhance security configurations, promote positive employee behaviors, and work proactively to avert incidents. Additionally, you will contribute to our open-source project Substation and contribute to the Brex Tech Blog. Join us in making impactful contributions to the broader security community while engaging in mentorship and striving for engineering excellence.

Join our dynamic GTM Operations team as a Senior Analyst, where your attention to detail and strategic mindset will be pivotal in enhancing our global go-to-market processes. You will play a vital role in supporting our Sales, Solution Architects, Customer Success, and other customer-centric teams.In this collaborative position, you will work closely with GTM leadership, CRM Tech, and various cross-functional stakeholders to design scalable processes, increase operational efficiency, and facilitate data-driven decision-making throughout the customer journey. This role requires effective stakeholder management and regional collaboration to prioritize initiatives and deliver impactful results.

Extend seeks a Fraud Operations Specialist I to join its remote US team. This position plays a key role in protecting both merchants and customers by investigating potential fraud and supporting a secure transaction environment. The work centers on analyzing data, identifying suspicious patterns, and helping refine risk management processes. What you will do Review claims in real time: Assess incoming claims for signs of fraud or abuse. Collect relevant information, communicate findings, and offer insights that help improve risk models. Make risk score judgments: Analyze customer behavior and incidents using various data sources. Begin with evaluating risk scores and progress to recommending claim approvals or denials based on your assessments. Lead fraud investigations: Conduct thorough investigations and share updates on emerging fraud and abuse trends with the team. Follow procedures: Manage each investigation from start to finish, adhere to all regulatory and departmental guidelines, base decisions on evidence, and report any discrepancies you encounter. Requirements Experience in fraud operations, preferably within eCommerce Strong communication skills Comfort with spreadsheets and data analysis tools Extend supports more than 1,000 merchant partners across industries like fashion, electronics, furniture, and more. The company combines advanced technology and attentive support to help partners manage post-purchase needs, including fraud detection. This role is fully remote within the United States.

Role Overview Mercury is looking for a Senior Credit Operations Analyst focused on Loan Operations. This role centers on analyzing credit operations, maintaining efficient processes, and supporting strong performance across lending activities. What You Will Do Review and analyze credit operations to identify areas for improvement Work closely with teams across the company to strengthen lending processes Provide operational insights that inform strategic decisions Help ensure loan operations run smoothly and efficiently Location This position can be based in San Francisco, CA, New York, NY, Portland, OR, or remote within Canada or the United States.

Gusto serves over 500,000 small businesses, simplifying payroll, health insurance, 401(k) plans, and HR management. Teams work from Denver, San Francisco, New York, and remotely across the United States. The company values a workplace that reflects the diversity of its customers. Full-time roles offer competitive base pay, benefits, and equity through RSUs. Gusto’s approach ensures everyone contributing to growth shares in the company’s success. More details can be found in the Total Rewards philosophy. AI tools are part of daily work at Gusto. Team members are encouraged to develop AI skills as technology evolves, and AI experience will be discussed during interviews. Role overview The Revenue Operations Analyst plays a key role in shaping Gusto Retirement’s go-to-market strategy. The position delivers accurate data and insights to support both the development and execution of strategy for the Retirement market. Work centers on ad-hoc analyses and dashboards that clarify pipeline, performance, and growth opportunities for Revenue leaders in Sales and Marketing. AI tools are used regularly to standardize data, automate tasks, and develop new solutions that increase team efficiency. Team focus The Revenue Operations team supports Gusto’s revenue organization, with a special focus on Retirement Sales. The team analyzes the entire revenue funnel, from marketing attribution and campaign performance to sales pipeline and conversion rates. This work guides strategic investments. Analytical thinking, careful execution, and a proactive approach to AI are valued. Collaboration with Revenue leadership and other operators is central, turning business questions into structured analyses and actionable recommendations. What you will do Produce fast, accurate ad-hoc reports and analyses to answer questions from Revenue leadership and cross-functional partners. Topics include pipeline, conversion, marketing attribution, and campaign performance.

Join Mindlance as a Cyber Intelligence Security Analyst and be at the forefront of safeguarding our digital assets. In this role, you will leverage your analytical skills to monitor, assess, and mitigate security threats while collaborating with cross-functional teams to enhance our cyber defense strategies. This position offers a unique opportunity to contribute to the security posture of a leading organization in a dynamic environment.

Join Hive as a Security Compliance Analyst, where you will play a pivotal role in ensuring our information security governance and compliance standards are met. Collaborate with engineers and auditors to strengthen our security compliance framework. You will be responsible for addressing auditors' inquiries and managing on-call operations, while contributing to the risk management program led by our Information Security team. If you're passionate about securing innovative AI solutions, we want to hear from you!

Join Airwallex as a Senior Analyst, Merchant Risk OperationsAt Airwallex, we pride ourselves on being the premier unified payments and financial platform tailored for global enterprises. Our innovative proprietary infrastructure and advanced software solutions have empowered over 200,000 businesses worldwide, including renowned brands like Brex, Rippling, Navan, Qantas, and SHEIN. Our services encompass everything from business accounts and payments to spend management and treasury solutions, extending to embedded finance on a global scale.Founded in Melbourne, our diverse team of over 2,000 talented professionals operates across 26 offices globally. With a valuation of $8 billion, we are backed by esteemed investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital. We are at the forefront of transforming the global payments landscape. If you are eager to undertake the most ambitious work of your career, we welcome you to join us.Attributes We ValueWe seek proactive builders who embody a founder’s spirit and are driven to make a significant impact, accelerate their learning, and take genuine ownership. If you possess strong expertise in your role and a sharp analytical mindset, coupled with a passion for our mission and operating principles, you will thrive here. You are quick-thinking, curious, and adept at making informed decisions with a balance of speed and thoroughness.Your humility and collaborative nature enable you to translate innovative ideas into tangible products, ensuring you deliver results from start to finish. Utilizing AI to enhance efficiency and problem-solving capabilities, you will confront complex, high-impact challenges alongside exceptional teammates while advancing your career as we shape the future of global banking. If this resonates with you, let’s create what’s next together.Team OverviewThe Operations team at Airwallex is dedicated to ensuring the seamless execution of our services and processes. Our focus is on optimizing workflows, enhancing operational efficiency, and providing outstanding customer support. By streamlining operations and adopting best practices, we contribute to the company's growth while upholding high service standards. Our commitment lies in delivering a seamless experience for our customers and supporting Airwallex’s mission to empower businesses on a global scale.Your RoleWe are in search of a dynamic Senior Analyst to join our Merchant Risk Operations team. This role transcends a typical reviewer position; we desire a builder-operator. You will manage the daily execution of complex merchant risk operations, ensuring our processes run smoothly while contributing to strategic initiatives.

Who We AreAt Roboflow, we are on a mission to transform the world into a programmable landscape. By harnessing the power of sight, we aim to revolutionize the way software operates and interacts with artificial intelligence.We are dedicated to creating the essential tools, communities, and resources that empower developers to simplify the process of building and utilizing computer vision models. With a user base exceeding 1 million developers, including those from half of the Fortune 100, Roboflow's machine learning open source and hosted tools are making significant strides in various fields, from accelerating cancer research to enhancing construction site safety, and beyond.Backed by prominent investors and customers, we have successfully raised over $63 million from leading firms such as Y Combinator, Google Ventures, and Craft Ventures.We are seeking a Senior Security Engineer who perceives security as an engineering challenge rather than a mere compliance task. As a member of our Infrastructure Team, you will take ownership of security protocols across our entire technological stack, from low-level GKE configurations to high-level application logic.In our dynamic startup environment of approximately 100 employees, we believe that chaos represents opportunity. Your role will not involve merely managing compliance spreadsheets or liaising with IT; instead, you will be responsible for developing the tooling, automation, and architecture that minimizes the risk of critical errors as we strive to increase our operational velocity.