About the job
About TaskRabbit:
TaskRabbit is a dynamic marketplace platform that connects individuals with skilled Taskers to assist with various everyday tasks, including furniture assembly, handyman services, moving assistance, and much more.
Our mission at TaskRabbit is to transform lives one task at a time. We celebrate innovation, inclusivity, and dedication within our collaborative and fast-paced culture. We seek talented, entrepreneurial, and data-oriented individuals who are passionate about enabling others to pursue their passions. In partnership with IKEA, we are creating pathways for people to earn a stable, meaningful income on their own terms while fostering lasting relationships with clients in communities worldwide.
As a hybrid company, TaskRabbit boasts a diverse team spread across the US and EU, consistently recognized as one of Built In's Best Places to Work (2022, 2023, 2024) across multiple national and regional categories. Join us at TaskRabbit, where your contributions matter, your ideas are valued, and your potential can flourish!
This position is fully remote and based in Poland. Employment is contingent upon the presentation of valid documentation authorizing legal work in Poland. All applicants must comply with current Polish immigration regulations and provide proof of work eligibility.
About the Role:
As a Customer Support Advocate at TaskRabbit, you will exemplify our core values by delivering a seamless and exceptional experience for every individual, whether they are a Client, Tasker, or Partner. Your customer-centric approach will prioritize the intrinsic value of each person, acknowledging that our business's success hinges on how we prioritize and treat every stakeholder. You will advocate for customer satisfaction with a perfect blend of urgency and genuine care, consistently emphasizing a customer-first mindset.
Our Values:
- Obsess over Clients and Taskers
- Win Together with Heart
- Own the Challenge
- Be Bold
- Move Forward. Move Fast
What You’ll Work On:
Customer-Centric Focus:
- Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction.
- Identify and address the unique needs and concerns of customers, contributing to a positive and inclusive environment.
