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Experience Level
Entry Level
Qualifications
Fluency in Chinese and Arabic is mandatory. Strong interpersonal and communication skills. Previous experience in a customer service role, preferably in hospitality. Ability to work in a fast-paced environment and handle multiple tasks efficiently. Excellent problem-solving skills and attention to detail.
About the job
RHG seeks a Front Desk Agent fluent in Chinese for its Riyadh property. This position is available exclusively to Saudi nationals. The agent serves as the first point of contact for guests, playing a key role in making a strong initial impression. Daily work includes welcoming guests, managing reservations, and ensuring check-in and check-out run smoothly.
Key responsibilities
Welcome and assist guests during arrival and departure
Handle reservations and keep guest records up to date
Oversee check-in and check-out procedures
Communicate effectively in both Arabic and Chinese to support guests from various backgrounds
Provide attentive, courteous service throughout each guest’s stay
Requirements
Saudi nationality (required)
Fluency in Chinese and Arabic
Strong interpersonal and communication skills
Dedication to delivering high-quality customer service
About RHG
RHG is a leading hospitality brand known for its commitment to exceptional service and guest satisfaction. We pride ourselves on creating a welcoming atmosphere for both our guests and employees. Join us and be part of a team that values diversity, teamwork, and excellence.
Full-time|On-site|Riyadh, Riyadh Province, Saudi Arabia
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