Front Desk Officer

Interwood MobelLahore, Punjab, Pakistan

On-site Full-time

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Experience Level

Experience

Qualifications

Educational Background: A Bachelor’s Degree in any discipline is required. Work Experience: A minimum of 1 year of experience is preferred, with 2 years being desirable. Skills: Proficient in basic computer skills and experience in handling exchanges.

About the job

Interwood Mobel is seeking a Front Desk Officer for its Lahore office. This role centers on welcoming guests, managing communications, and supporting daily administrative operations.

Main Responsibilities

Customer Engagement:
- Greet visitors as they arrive and direct them to the appropriate area or contact.
- Respond to questions from clients and the public in person and over the phone.
- Record details of all walk-in customers and monitor their entry and exit.
- Collect feedback from sales staff about customer interactions.
Communication Duties:
- Answer incoming calls, share information, transfer calls, or take messages as needed.
- Place outgoing calls or arrange conference calls when requested.
- Keep a daily log of calls and prepare a monthly call summary.
Mail and Delivery Operations:
- Oversee the receipt, sorting, and distribution of mail and deliveries.
- Maintain a daily record of all mail and delivery activities.
Provide general administrative and clerical support to the administration team.
Carry out other tasks as assigned by the supervisor.

Location

Lahore, Punjab, Pakistan

About Interwood Mobel

Interwood Mobel is a leading provider of high-quality furniture and home solutions, dedicated to enhancing the living spaces of our customers with innovation and design excellence.

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Full-time|On-site|Lahore, Punjab, Pakistan

Role Overview Interwood Mobel is seeking a Front Desk Officer for its Lahore office. This role centers on welcoming guests, managing communications, and supporting daily administrative operations. Main Responsibilities Customer Engagement: Greet visitors as they arrive and direct them to the appropriate area or contact. Respond to questions from clients and the public in person and over the phone. Record details of all walk-in customers and monitor their entry and exit. Collect feedback from sales staff about customer interactions. Communication Duties: Answer incoming calls, share information, transfer calls, or take messages as needed. Place outgoing calls or arrange conference calls when requested. Keep a daily log of calls and prepare a monthly call summary. Mail and Delivery Operations: Oversee the receipt, sorting, and distribution of mail and deliveries. Maintain a daily record of all mail and delivery activities. Provide general administrative and clerical support to the administration team. Carry out other tasks as assigned by the supervisor. Location Lahore, Punjab, Pakistan

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Front Desk Officer

Experience Level

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About the job

Main Responsibilities

Location

About Interwood Mobel

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