Front Office Associate

Hotel TwentySevenAmsterdam, Noord-Holland, Nederland

On-site Full-time

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Experience Level

Entry Level

Qualifications

You identify with the following:Completed education in Hospitality, Hotel Management, or a related field;Excellent communication skills in English; proficiency in Dutch is a plus;Strong organizational and multitasking abilities;Passion for hospitality and delivering exceptional guest experiences;Ability to work flexible hours, including evenings and weekends.

About the job

Role overview

The Front Office Associate is the face of the hotel, greeting guests and ensuring their experience is seamless from arrival to departure. This position connects multiple departments and plays a key part in creating a refined, worry-free stay for every guest. Attention to detail and a genuine service mindset are essential, as the goal is to anticipate needs and exceed expectations at every turn.

What you will do

Welcome guests warmly at the hotel, restaurant, and bar
Handle check-in and check-out for all guests
Share accurate information about the hotel and Amsterdam
Create and update guest profiles for tailored service
Arrange exclusive experiences and services, both on-site and throughout the city
Serve as the main telephone contact for internal and external calls
Promote and sell exclusive TwentySeven products
Uphold the hotel’s reputation for exceptional service and attention to detail

What sets this role apart

Every day brings the chance to craft unique guest experiences in a setting where service, precision, and high standards are the norm. The team strives for perfection and aims to deliver nothing short of a 10 for every guest.

About Hotel TwentySeven

Hotel TwentySeven is a luxurious boutique hotel characterized by its exceptional service and prime location in Amsterdam, offering guests an unforgettable experience with a Michelin-starred restaurant and exquisite accommodations.

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Role Overview RHG is hiring a Front Office Receptionist in Amsterdam. This position serves as the first point of contact for clients and visitors, helping to create a welcoming atmosphere in the office. What You Will Do Answer and direct incoming calls Greet guests and clients upon arrival Provide information about RHG’s services Maintain office supplies and monitor inventory Assist with general administrative tasks to support the team

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Front Office Trainee

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Full-time|On-site|Amsterdam

Job DescriptionAre you a passionate Front Office enthusiast? Join us as a Front Office Trainee at Park Inn by Radisson Amsterdam City West!Do you have a keen interest in the hospitality industry and want to learn about the operations of a Front Office department?Are you friendly, service-oriented, and enjoy interacting with guests?Do you take pleasure in ensuring guests have an unforgettable stay?If your answer is a resounding Yes I Can!, we would love to hear from you!What Will You Learn?Independently check guests in and out using our systems.Over time, operate your shift autonomously and become the first point of contact for guests in the lobby.Assist guests at the kiosks.Maintain communication with guests to ensure they feel welcome.Provide support to guests, from calling a taxi to recommending local activities.Process payments and execute other daily tasks such as handling wake-up calls, answering phones, and assigning rooms.Resolve any complaints in collaboration with your supervisor.What Do We Offer You?A monthly internship allowance of €600 for a full-time position.Daily complimentary meals in our cafeteria.Guidance in your development as a hotel professional from experienced colleagues.The opportunity to join Radisson Hotel Group after your internship.A fantastic hotel experience to proudly add to your CV.Access to learning and development opportunities through Radisson Academy.Social events such as the annual staff party, summer fest, departmental outings, and more.A

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Front Office Associate

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At NEMO, we invite individuals of all ages to explore the captivating world of science and technology. Our mission is to make knowledge accessible to a diverse audience through a variety of programs, exhibitions, activities, and events both within the museum and beyond.We are currently seeking enthusiastic Front Office Associates for on-call positions (0 - 36 hours).As a Front Office Associate, you will be the first point of contact for our visitors. You will greet them warmly, assist them in navigating their experience, and ensure they leave with a positive impression.Located at the heart of our reception area and shop, your role will involve a dynamic mix of answering inquiries, guiding visitor flows, and showcasing the offerings in our shop. You will remain visible and approachable, maintaining a welcoming atmosphere even during busy times.Your responsibilities will include:Welcoming and assisting visitors, particularly families and childrenScanning tickets and handling cash register transactionsMonitoring visitor flow within the museumGuiding school groups to the appropriate entrancesResolving issues with non-scannable museum cardsExplaining the workings of our fascinating installationsEnsuring child safety in the vicinityManaging unattended bags from lockersTransforming NEMO into a welcoming space for all who enter

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Weekend Front Office Staff

Supper Hotel

Part-time|On-site|Amsterdam, Noord-Holland, Netherlands

As a Front Office Staff member, you will be the welcoming face of our hotel, responsible for greeting and checking in guests, while delivering exceptional service throughout their stay. Your role will also involve handling administrative tasks, answering phone inquiries, and providing guests with vital information. Collaborating closely with the Front Office Manager and your colleagues, you will contribute to a seamless guest experience.Key Responsibilities:Greet, check-in, and serve guests with a smile.Provide accurate information to guests regarding hotel services and local attractions.Answer phone calls professionally and efficiently.Perform various administrative tasks to support hotel operations.Check out departing guests and process payments accurately.Handle reservations and confirm bookings seamlessly.Communicate effectively with guests and internal departments.Identify and report any technical issues and manage guest complaints.Join us at Supper Hotel for a challenging position in a vibrant and creative work environment. You will be part of a young, enthusiastic team that values your initiative and offers great development opportunities.Do you have experience in the hospitality industry and are looking for an exciting weekend job? Apply now to become a Front Office Staff member at Supper Hotel!

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Front Office Associate

Hotel TwentySeven

Full-time|On-site|Amsterdam, Noord-Holland, Nederland

About Hotel TwentySeven Hotel TwentySeven sits in the heart of Amsterdam, overlooking Dam Square and the lively Rokin. This boutique suite hotel features 16 exclusive suites, a Michelin-starred Restaurant Bougainville, and Bar TwentySeven. The team delivers highly personalized hospitality, aiming to create memorable stays for every guest. New colleagues are welcomed into a supportive environment where everyone is valued and encouraged to feel at home. Role Overview: Front Office Associate The Front Office Associate is the first point of contact for guests and acts as a key link between hotel departments. This role is central to ensuring each guest enjoys a smooth, refined experience from arrival to departure. The position requires a strong service orientation and attention to detail. Main Responsibilities Offer a warm, personal welcome to guests upon arrival Assist guests during check-out, ensuring a seamless departure Serve as the go-to contact for guests throughout their stay Anticipate guest needs and respond with tailored solutions Coordinate and organize unique, custom experiences in Amsterdam and beyond Work closely with colleagues to deliver an unforgettable guest experience What Makes This Role Unique At Hotel TwentySeven, service, attention, and perfection are the standard. The team strives for the highest quality in every interaction, aiming for nothing less than a perfect 10 from each guest. The Front Office Associate plays a crucial part in upholding this standard, ensuring every detail contributes to a remarkable stay.

Apr 20, 2026

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Front Office Associate

Hotel TwentySeven

Full-time|On-site|Amsterdam, Noord-Holland, Nederland

Hotel TwentySeven sits in the heart of Amsterdam, offering guests a boutique suite experience with views of Dam Square and the Rokin. With just 16 exclusive suites, a Michelin-starred restaurant, and a renowned bar, the hotel is dedicated to delivering personalized hospitality and memorable moments. The team values both guests and employees, fostering a welcoming and supportive workplace. Role overview The Front Office Associate is the face of the hotel, greeting guests and ensuring their experience is seamless from arrival to departure. This position connects multiple departments and plays a key part in creating a refined, worry-free stay for every guest. Attention to detail and a genuine service mindset are essential, as the goal is to anticipate needs and exceed expectations at every turn. What you will do Welcome guests warmly at the hotel, restaurant, and bar Handle check-in and check-out for all guests Share accurate information about the hotel and Amsterdam Create and update guest profiles for tailored service Arrange exclusive experiences and services, both on-site and throughout the city Serve as the main telephone contact for internal and external calls Promote and sell exclusive TwentySeven products Uphold the hotel’s reputation for exceptional service and attention to detail What sets this role apart Every day brings the chance to craft unique guest experiences in a setting where service, precision, and high standards are the norm. The team strives for perfection and aims to deliver nothing short of a 10 for every guest.

Apr 28, 2026

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Full-time|On-site|Amsterdam, Noord-Holland, Nederland

About Hotel TwentySeven Hotel TwentySeven is a boutique suite hotel in the heart of Amsterdam, offering views of the Dam and Rokin. Guests enjoy a personalized experience, with hospitality at the center of everything we do. The hotel features the Michelin-starred Restaurant Bougainville and Bar TwentySeven. Our team works in a warm, welcoming atmosphere where every colleague is valued as much as our guests. Role Overview: Assistant Front Office Manager The Assistant Front Office Manager acts as a key point of contact for both management and the Front Office team. This position helps maintain structure and high service standards, ensuring smooth day-to-day operations. Working closely with the Front Office Manager, the Assistant guides and motivates colleagues, supports their daily tasks, and helps create memorable experiences for guests. Attention to detail and a genuine sense of hospitality are essential in this role. Main Responsibilities Motivate and inspire the team to maintain high morale, leading by example Guide and support staff in their daily tasks Prepare timesheets and departmental changes Collaborate with the Front Office Manager to create monthly schedules Identify and report development opportunities for team members Provide guests with accurate information about the hotel and Amsterdam Oversee the handling of concierge requests from hotel guests Offer a warm welcome to guests in the hotel, restaurant, and bar Manage guest check-in and check-out processes Work Environment Hotel TwentySeven offers a safe and supportive workplace where new colleagues are welcomed and encouraged to grow. Genuine hospitality and personalized service define our approach, both for guests and team members.

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Are you an enthusiastic and entrepreneurial supervisor? Do you enjoy guiding your colleagues and achieving great goals together during your shifts? If so, you are the experienced Front Office Supervisor we are looking for!What challenges await you?As a Front Office Supervisor, you will be the first point of contact for all our guests, ensuring they have an unforgettable experience at our stunning hotel!You will oversee the Front Office Agents during your shift, providing direction and ensuring a smooth handover to the next shift. Additionally, you will play a significant role in training new team members.In addition to your physical interactions with guests, you will handle administrative support tasks such as responding to emails and phone calls, managing lost and found items, and ensuring all checklists are completed.

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