About the job
Accor is hiring a Front Office Manager to oversee daily front desk operations at the Budapest hotel. This position leads the front office team and ensures guests receive attentive, high-quality service from arrival through departure.
Role overview
The Front Office Manager manages check-in and check-out procedures, supervises front desk staff, and handles guest inquiries or concerns as they arise. This role is central to creating a welcoming atmosphere and smooth experience for every guest.
What you will do
- Lead and support the front desk team
- Oversee all check-in and check-out processes
- Respond to guest questions, requests, and issues
- Maintain efficient front office operations
Requirements
- Experience in hotel front office management or a similar hospitality role
- Strong leadership and communication skills
- Commitment to excellent guest service
