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Front Office Manager

AccorBudapest
On-site Full-time

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Experience Level

Manager

Qualifications

The ideal candidate will possess:Proven experience as a Front Office Manager or similar role in the hospitality industry. Excellent leadership and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in hotel management software and MS Office. Fluency in English; additional languages are a plus.

About the job

Accor is hiring a Front Office Manager to oversee daily front desk operations at the Budapest hotel. This position leads the front office team and ensures guests receive attentive, high-quality service from arrival through departure.

Role overview

The Front Office Manager manages check-in and check-out procedures, supervises front desk staff, and handles guest inquiries or concerns as they arise. This role is central to creating a welcoming atmosphere and smooth experience for every guest.

What you will do

  • Lead and support the front desk team
  • Oversee all check-in and check-out processes
  • Respond to guest questions, requests, and issues
  • Maintain efficient front office operations

Requirements

  • Experience in hotel front office management or a similar hospitality role
  • Strong leadership and communication skills
  • Commitment to excellent guest service

About Accor

Accor is a global leader in hospitality, boasting a diverse portfolio of hotels and resorts. Our commitment to excellence and innovation ensures that we deliver an unforgettable experience for every guest. Join us in our mission to create memorable moments for our guests.

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