About the job
Job Description
Are you a passionate Front Office enthusiast? Join us as a Front Office Trainee at Park Inn by Radisson Amsterdam City West!
- Do you have a keen interest in the hospitality industry and want to learn about the operations of a Front Office department?
- Are you friendly, service-oriented, and enjoy interacting with guests?
- Do you take pleasure in ensuring guests have an unforgettable stay?
If your answer is a resounding Yes I Can!, we would love to hear from you!
What Will You Learn?
- Independently check guests in and out using our systems.
- Over time, operate your shift autonomously and become the first point of contact for guests in the lobby.
- Assist guests at the kiosks.
- Maintain communication with guests to ensure they feel welcome.
- Provide support to guests, from calling a taxi to recommending local activities.
- Process payments and execute other daily tasks such as handling wake-up calls, answering phones, and assigning rooms.
- Resolve any complaints in collaboration with your supervisor.
What Do We Offer You?
- A monthly internship allowance of €600 for a full-time position.
- Daily complimentary meals in our cafeteria.
- Guidance in your development as a hotel professional from experienced colleagues.
- The opportunity to join Radisson Hotel Group after your internship.
- A fantastic hotel experience to proudly add to your CV.
- Access to learning and development opportunities through Radisson Academy.
- Social events such as the annual staff party, summer fest, departmental outings, and more.
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