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Frontline Operations Manager

NRMANewcastle
On-site Full-time

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Experience Level

Manager

Qualifications

The ideal candidate will possess a strong background in operations management, with excellent leadership skills and a passion for customer service. You should have experience in team management and a proven track record in improving operational processes. Strong analytical skills and the ability to adapt to a fast-paced environment are essential. A degree in business management or a related field is preferred.

About the job

Join NRMA as a Frontline Operations Manager, where you will play a pivotal role in enhancing our operational efficiency and customer satisfaction. You will oversee daily operations, manage a dynamic team, and implement strategies that drive performance and innovation. Your leadership will ensure that our front-line operations meet the highest standards of service and operational excellence.

About NRMA

NRMA is a leading provider of roadside assistance and travel services in Australia, committed to delivering exceptional customer experiences. Our team is dedicated to innovation and operational excellence, making us a trusted partner for millions of Australians.

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