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Full-Stack Engineer with a Focus on Backend Development

GorgiasBelgrade
On-site Full-time

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Experience Level

Experience

Qualifications

Requirements:Strong proficiency in backend development with experience in languages such as Python, Ruby, or Java. Familiarity with AI and machine learning concepts. Experience with cloud services (AWS, Google Cloud, etc.) and CI/CD pipelines. Ability to work collaboratively in a fast-paced, cross-functional team environment. A passion for building scalable and efficient systems.

About the job

Join us in revolutionizing the future of shopping!

At Gorgias, we are dedicated to creating a transformative platform that integrates AI technology to enhance customer interactions throughout their shopping journey. We believe that Conversational Commerce is the future of e-commerce, and we are at the forefront of this exciting evolution.

Our mission is to foster meaningful relationships between brands and customers by ensuring every interaction is personal, seamless, and intelligent. By leveraging advanced AI capabilities alongside our extensive product knowledge, we are making the shopping experience more intuitive and connected than ever before.

To succeed in this endeavor, we maintain an unwavering focus on:

  • Quality: authentic and brand-aligned conversations.

  • Experience: a frictionless shopping path from chat to checkout.

  • Re-engagement: personal, one-on-one dialogues instead of disruptive marketing.

The potential for growth is tremendous. As AI continues to reshape purchasing behaviors, Gorgias is laying the groundwork for the next decade of e-commerce, where every brand boasts its own intelligent assistant and every customer feels valued and understood.

Join us in making Conversational Commerce a reality.

About the Team

Become a key member of our AI Agent team, which is essential to Gorgias's goal of establishing itself as the premier conversational platform for e-commerce. Our AI solutions facilitate millions of support and sales interactions daily, delivering exceptional experiences and driving substantial revenue growth for brands worldwide. Your contributions will directly impact how shoppers discover products, receive timely assistance, and make purchasing choices around the clock.

As a Software Engineer, you will design, construct, and scale the AI-driven platform that powers automated e-commerce support and sales. This role is high-impact, allowing you to influence our architecture, performance, and observability strategies to ensure our systems remain scalable, reliable, and efficient.

About Gorgias

Gorgias is a pioneering platform dedicated to enhancing the e-commerce landscape through Conversational Commerce. By integrating AI technology, we aim to redefine how brands interact with their customers, making shopping experiences more personalized and engaging.

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