Qualifications
What You’ll Bring:Required Qualifications:Bachelor’s degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience. Exceptional communication skills to effectively convey ideas to both technical and non-technical audiences. Over 2 years of relevant experience in building Front End Applications. Proficiency in C# and JavaScript frameworks such as Vue.js or React. Familiarity with cloud technologies, including AWS and Azure. Understanding of distributed systems, including messaging mechanisms like Kafka or SNS. Knowledge of data management and caching layers (Redis, Aurora, Parameter Store). Preferred Qualifications:4+ years of applicable experience in full-stack development. Ability to effectively utilize AI tools to enhance development efficiency and quality. Experience with analytics, logging, and monitoring tools (e.g., Grafana, New Relic) to proactively identify and resolve production issues in real-time services. Hands-on experience with Continuous Integration/Continuous Deployment (CI/CD) pipelines and infrastructure-as-code tools (e.g., Terraform).
About the job
Become a part of Vonage and revolutionize cloud communications for businesses globally!
The Significance of This Role:
We are in search of talented Software Engineers to join our Call Center as a Service (CCaaS) Technology Team. In this exciting role, you will develop a global, multi-tenant, real-time service that supports thousands of concurrent users. Your primary goal will be to enhance the platform that empowers contact center agents.
Your Core Responsibilities:
- Enhance product quality by engaging beyond just coding; show dedication to the product and its users.
- Develop a high-performing, secure, and scalable service that delights our customers.
- Continuously enhance and automate the monitoring and deployment of our cloud service.
About Vonage
Vonage is at the forefront of cloud communications, transforming the way businesses connect and engage with their customers globally. By joining us, you will contribute to innovative solutions that redefine communication technologies.