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Full Stack Software Engineer – Support & Operations

ZeroRiskDublin
On-site Full-time

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Experience

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Key ResponsibilitiesProduction Investigation & Bug FixingAnalyze and troubleshoot production issues by querying logs, correlating events across various services, and pinpointing root causes instead of merely addressing surface symptoms. Navigate through both Angular front-end and Java back-end codebases to trace issues from reported UI behaviors to service logic and data layers. Implement targeted code fixes for identified bugs, ensuring comprehensive test coverage, and submitting changes via pull requests for review before merging. Escalate fixes involving architectural changes or high-risk areas of the codebase to the Senior Engineer before execution. Create clear post-incident reports detailing the incident, root cause, resolution, and measures taken to avoid future occurrences. Internal ToolingDevelop and maintain internal tools that enhance the team’s efficiency in investigating and managing recurring production issues, including log query utilities, diagnostic dashboards, and automation scripts. Identify manual or repetitive investigation processes that could benefit from tooling and prioritize building solutions that significantly save time during incidents. Ensure existing tools are maintained to remain accurate and relevant as the platform evolves. Technology & Tooling EvaluationProactively research and assess new tools and technologies that could enhance our operations.

About the job

ZeroRisk seeks a Full Stack Software Engineer in Dublin to support and improve the stability of our production SaaS systems. This position centers on troubleshooting, recovery, and continuous improvement, with a strong focus on both technical depth and operational reliability.

Key responsibilities

  • Investigate and resolve production incidents by tracing customer-reported issues to their root causes in Java and Angular codebases
  • Manage AWS infrastructure to help maintain system uptime and performance
  • Carry out daily remediation tasks to keep operations running smoothly
  • Develop and maintain internal tools and documentation to support team efficiency

Requirements

  • Approximately three years of professional experience as a software engineer
  • Proficiency with both Java and Angular
  • Hands-on experience managing AWS environments
  • Methodical and calm approach to troubleshooting, especially under pressure
  • Interest in transforming complex technical challenges into clear, preventable solutions

This role suits someone interested in building full stack skills within a collaborative team focused on production systems, where feedback and learning are part of daily work.

About ZeroRisk

ZeroRisk is at the forefront of delivering cutting-edge SaaS solutions that prioritize stability and reliability. Our commitment to innovation and excellence drives us to create an environment that not only meets the needs of our clients but also fosters the growth and development of our team members.

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