Your Impactful Mission: As a Network Operations Manager, you will…Lead with a clear vision and operational excellence.Manage, mentor, and elevate two specialized teams: Network Operations & Network Automation.Establish strategic direction and a long-term roadmap for network operations that align with product priorities and business objectives.Promote a culture of trust and high performance, grounded in operational excellence, accountability, and continuous improvement.Ensure resilient, secure, and high-availability network operations.Oversee daily operations of globally distributed network environments that support mission-critical services.Manage queue health, prioritize tasks, and handle escalation pathways throughout the complete lifecycle of network incidents.Lead the response to major incidents, coordinating triage, decision-making, and cross-team collaboration in line with Playtech’s Critical Incident Management framework.Ensure infrastructure is always audit-ready, secure, patched, monitored, and properly documented.Design, innovate, and modernize the network architecture.Direct the design and implementation of robust, secure, and fault-tolerant global network solutions.Enforce network security standards including firewalls, segmentation, access control, and encryption.Implement and optimize monitoring & alerting frameworks to enhance visibility and minimize MTTR.Facilitate scaling through automation, IaC, and NetDevOps methodologies.Drive forward-thinking Network Automation, Infrastructure-as-Code, and API-driven operations.Develop consistent change management processes that leverage automation to reduce operational toil and risk.Collaborate with Platform, Security, and Infra Engineering teams to create standardized deployments, templates, and CI/CD-style network change pipelines.Influence and collaborate across the organization.Engage closely with senior leaders.Manage vendor relationships, operational budgets, and technology procurement strategies.Effectively communicate complex network issues to both technical and non-technical stakeholders.
Feb 3, 2026
