About the job
As the General Manager (GM) of Station 12, you will be at the forefront of ensuring operational excellence and delivering outstanding experiences for customers, tenants, and clients. Your strategic mindset will drive initiatives that resonate with modern consumer expectations while keeping financial performance top of mind. The ideal candidate is a dynamic leader who inspires their team and fosters a culture focused on a consumer-centric experience. Drawing inspiration from diverse industries such as entertainment and cultural centers, you will navigate the challenge of creating engaging spaces that attract and retain visitors.
Your exceptional interpersonal skills will be crucial as you advocate for our mission and develop partnerships that enhance the attractiveness of Station 12. This includes driving leasing tours and building brand partnerships. Working in an entrepreneurial environment, you must be adaptable and decisive, thriving in a fast-paced setting. A strong understanding of business planning, strategy, and financial management will be essential in overseeing daily operations.
Key Responsibilities
- Lead and manage all aspects of Station 12's daily operations to achieve excellence.
- Oversee the budget and ensure alignment with the business plan, acting as a responsible fiduciary.
- Direct marketing, operations, customer service, and administrative management to support center activities.
- Build and maintain strategic partnerships with tenants, customers, community organizations, government entities, and financial partners.
- Identify leasing opportunities and collaborate with the Leasing team to secure and retain top tenants.
- Partner with Construction and Development to enhance the property and optimize customer experience through improved amenities and services.
- Develop strategic brand partnerships to generate additional revenue and enrich guest experiences.
- Manage complex stakeholder relationships across various functions including marketing, operations, and brand partnerships.
- Evaluate financial performance critically and make informed decisions to enhance property finances.
