Genesys Call Center Engineer at Procom Services | Durham

Overall Purpose: As a Network Security Engineer, you will be instrumental in designing and implementing robust network security solutions that encompass all phases of network security. Utilizing our Managed Security Services, you will work with technologies including Firewalls, Intrusion Detection Systems (IDS), Proxies, and Routers to ensure the utmost security of telecommunications and third-party client networks.Roles & Responsibilities:• Deliver intricate network security solutions tailored for customer billable projects, ensuring timely completion while meeting both business and technical requirements.• Investigate attempts or successful breaches of system security and devise effective countermeasures.• Maintain and optimize hardware, software, network firewalls, and encryption protocols.• Administer security policies that manage both physical and virtual access to systems.• Provide management with insights regarding the detrimental impact on business operations due to theft, destruction, alteration, or denial of access to information and systems.

Overall Purpose: The Network Security Engineer will be responsible for designing and implementing robust network security solutions across all phases of network security. This includes leveraging Managed Security Services encompassing Firewalls, IDS, Proxies, and Routers to safeguard Telecommunications and third-party client networks.Roles & Responsibilities:Deliver intricate network security solutions that support customer billable projects, ensuring timely delivery while meeting both business and technical requirements.Investigate attempts or successful breaches to systems security and devise effective countermeasures.Oversee the maintenance and management of hardware, software, network firewalls, and encryption protocols.Administer security policies to regulate both physical and virtual access to systems.Provide management with insights regarding the detrimental impacts on the business resulting from theft, destruction, alteration, or denial of access to information and systems.

Senior Network Security and Firewall Engineer Job OverviewThe Senior Network Security Engineer will serve as a pivotal resource in consulting on client networks, specializing in security architecture design, leading the deployment of robust security solutions, and providing both remote and on-site support to clients. This role also entails handling the daily processing of Work Orders, Change Requests, and Incident Management for operational systems.Key Responsibilities:Design and consult on security architecture for both pre-sale and post-sale activities within customer environments.Oversee implementation projects to ensure the effective delivery of security services.Conduct on-site technical implementations or attend customer meetings as necessary.Offer Level 2-3 technical support to existing clients.Research, design, and manage the implementation of IT systems and policies tailored for information security aligned with business objectives.Address and resolve security-related Work Orders, Change Requests, and Incidents.Provide 24/7 support for Priority 1 and 2 incidents.

Join our dynamic team as a Network Security Engineer where you will play a pivotal role in building, designing, and supporting robust network-based security infrastructures. Your expertise will ensure the security of mobile devices, laptops, smartphones, and mobile handsets.In this position, you will be responsible for:Providing exceptional network security customer support in a shared environment, catering to multiple clients.Overseeing the architecture, initial configurations, and management of one or more Security Event and Information Management (SIEM) systems.Offering 24/7 production support for security elements.Identifying security incidents and guiding clients through containment and remediation processes during project startups.Troubleshooting end-to-end network and application connectivity.Managing authentication, authorization, and accounting (AAA) protocols.Performing intermediary connectivity provisioning, application and network troubleshooting, policy audits, and preventive maintenance on security elements.Conducting network risk assessments for all tasks performed.Monitoring security events and performing regular assessments.

Tanium seeks a Senior Network Engineer with at least seven years of professional experience to strengthen its IT Engineering team. This role centers on designing, implementing, and managing network architecture that supports secure, reliable, and available employee access and systems. Key responsibilities Design and implement network solutions that align with business goals Manage and maintain network infrastructure to ensure high availability and resilience Prioritize security across all network operations Work environment This is a hybrid role based in Durham, NC. The position requires in-office presence at least three days each week, following company policy. Requirements More than seven years of professional experience as a network engineer

We are seeking a skilled Cisco Network Engineer to join our dynamic team in Research Triangle Park, NC. This long-term contract position offers a competitive bill rate of $55-60/hr on W2. Candidates will undergo a two-step interview process involving a phone interview followed by an in-person meeting.Key Responsibilities:- Troubleshoot and configure Cisco ASR9K and/or CRS routers from scratch.- Exhibit in-depth knowledge of IOS-XR for effective troubleshooting.- Work with general routing protocols including BGP, OSPF, EIGRP, and MPLS.- Build strong interpersonal relationships with clients to gain their trust and confidence.- Deliver compelling presentations to clients and stakeholders.

Join our dynamic team at Collabera as a Network Security Analyst. In this role, you will be responsible for safeguarding our organization's networks and systems against security threats. Your expertise will help in identifying vulnerabilities and implementing security protocols to protect sensitive data.

Join our dynamic team as a Network Security Engineer where you'll play a pivotal role in safeguarding our network infrastructure.This position involves designing, implementing, and maintaining robust security systems to protect against potential threats. You will work closely with other IT professionals to analyze and enhance our security posture while ensuring compliance with industry standards.

About the Role Domino's Pizza in Durham is hiring a Customer Service Representative. This role centers on helping customers place orders and making sure every interaction is smooth and welcoming. Friendly communication and a positive attitude help build customer loyalty here. What You'll Do Assist customers with orders in person and by phone Answer questions about menu items and promotions Provide prompt, courteous service throughout each shift Support team members as needed to keep operations running smoothly Who We’re Looking For Enthusiastic and eager to learn Comfortable working in a busy setting Strong communication skills Ready to help create a positive dining experience for every customer This position offers opportunities to grow within Domino's. Interested candidates are encouraged to apply.

Join our dynamic team as a Senior Voice Engineer, where you will leverage your expertise in Avaya systems to enhance our client's voice communication infrastructure. This contract position in Durham, NC offers an exciting opportunity to work with cutting-edge technologies and make impactful contributions.As a Senior Voice Engineer, you will be responsible for:Implementing and maintaining Avaya Communication Manager (5.2.1 or higher) and associated systems.Overseeing the Avaya Modular Messaging voicemail system and managing AES and SES servers.Configuring and troubleshooting Avaya SIPERA SBC and other SBCs.Monitoring VoIP systems using tools such as Nectar or other VoIP monitoring solutions.Documenting telecom infrastructure and ensuring compliance with internal controls.Providing exceptional technical support and resolving customer requests efficiently.

Join our dynamic team at Procom Services as a Senior Call Center Engineer. In this role, you will leverage your expertise to enhance our call center technology and processes, ensuring a superior experience for our clients and their customers. You will work collaboratively with various teams to implement solutions that drive efficiency and performance. If you are passionate about technology and customer service, this is the perfect opportunity for you.

Join our team at Domino's Pizza as a Customer Service Representative! We are looking for friendly, motivated individuals who can provide exceptional service to our customers. As a vital part of our team, you will take orders, answer questions, and ensure a positive experience for all.

About the Role Domino's Pizza in Durham is hiring a Customer Service Representative. This position puts you at the center of our team, helping customers place orders and answering questions with a friendly attitude. Expect to manage phone and in-person inquiries, handle order details, and support smooth delivery service. What You Will Do Greet customers and take orders accurately Respond to questions about menu items, specials, and delivery times Coordinate with kitchen and delivery staff to ensure orders are prepared and sent out promptly Maintain a positive and professional attitude throughout shifts What We Look For Enthusiasm for helping people and making their experience enjoyable Comfort working during busy periods Strong communication skills Interest in food service and customer satisfaction Domino's Pizza, Inc. is an equal opportunity employer.

About the Role Domino's Pizza, Inc. in Durham is hiring a Customer Service Representative to support customers and keep orders running smoothly. This position serves as the first contact for guests, answering questions, taking orders, and helping resolve any concerns. What You Will Do Respond to customer inquiries with clear, friendly communication Take and process orders accurately Address and resolve issues to ensure a positive experience Customer Service Representatives help create a welcoming atmosphere and contribute to each guest’s satisfaction with Domino's.

About the Role Domino's Pizza in Durham is hiring a Customer Service Representative. This position plays a key part in creating a positive experience for customers, from greeting them to handling their orders and questions. What You Will Do Take customer orders accurately and efficiently Respond to questions and resolve concerns Help ensure each customer leaves satisfied What We Offer Supportive team atmosphere Opportunities for growth and skill development Who Succeeds Here Enjoys helping people and solving problems Works well with others Comfortable in a busy setting

About the Role Domino's Pizza in Durham is hiring a Customer Service Representative. This position serves as the first point of contact for customers, helping with orders and making sure each interaction is positive. What You Will Do Answer customer calls and take orders accurately Assist with questions about menu items and specials Provide friendly, clear communication throughout each interaction Support a smooth and enjoyable ordering experience What We Look For Friendly attitude and approachable manner Strong communication skills Interest in helping customers and solving problems

Domino's Pizza, Inc. in Durham is looking for a Customer Service Representative who enjoys helping people and making each interaction count. This role focuses on supporting customers with their orders and ensuring a smooth, positive experience every time. Key responsibilities Help customers place and track their orders Answer questions and resolve any issues that come up Deliver friendly, attentive service in every conversation What Domino's values Enthusiasm and a positive attitude Dedication to excellent service Strong work ethic Interest in food service and customer care Getting started Training is provided, so prior experience is helpful but not required. A willingness to learn and a commitment to customer satisfaction are important for this position.

Join our dynamic team at Brizo Apartment Homes as a Service Manager. In this pivotal role, you will oversee the maintenance operations of our community, ensuring that our residents experience the highest standards of service and satisfaction. Your leadership will foster a proactive maintenance culture, enhancing our residents' living experience.We are looking for a dedicated professional who is passionate about property management and who thrives in a collaborative environment. If you have a keen eye for detail and a commitment to excellence, we invite you to apply.

Role Overview Flynn Group of Companies is hiring a Service Account Manager based in Durham, ON. This role focuses on building strong client relationships and supporting the growth of our roofing service business. Collaboration with sales, estimating, and service delivery teams is central to the position. What You Will Do Develop and maintain lasting relationships with clients to support our roofing service operations. Coordinate with both local and national teams to meet client needs and strengthen Flynn’s brand in the market. Meet with customers to understand their requirements and provide tailored service solutions. Follow up on quotes, tenders, and service opportunities to ensure client satisfaction. Represent Flynn at industry events and in client meetings. Support marketing efforts, including strategic initiatives and social media activities. Prepare accurate takeoffs, estimates, and work orders in a timely and professional manner. Location Durham, ON