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German Speaking Solutions Engineer - Remote UK

Quantum MetricLondon, England
Remote Full-time

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Experience Level

Experience

Qualifications

• Proven experience in a technical pre-sales or solutions engineering role• Strong understanding of customer experience management principles• Exceptional communication skills in both English and German• Ability to engage with customers to assess their needs and present tailored solutions• Familiarity with SaaS products and technologies• A passion for learning and professional growth• Strong problem-solving skills and attention to detail

About the job

Our Culture
At Quantum Metric, our primary goal is to cultivate a happy, diverse, and inclusive workforce. We are dedicated to empowering our employees to reach their full potential by offering tailored coaching and training programs to accelerate their career paths in any direction they choose.

As a remote-first organization, we appreciate the significance of fostering an engaged, diverse, and enjoyable work environment. We organize regular company-wide events, seasonal challenges, and local outings to balance out our virtual interactions. Furthermore, we have various Employee Resource Groups that create safe spaces to discuss and reflect on topics that affect us both personally and professionally, including navigating SaaS for the first time or overcoming obstacles faced by individuals from underrepresented backgrounds.

We are equally passionate about building strong connections with our clients. You will not only collaborate with some of the most renowned brands globally but also establish lasting partnerships.

At Quantum Metric, we value diverse experiences and educational backgrounds and do not expect you to fulfill every qualification for this position. What matters most is the unique perspective you can contribute and your commitment to our core values of passion, persistence, and integrity.

About the Role
As a Solutions Engineer at Quantum Metric, you will provide exceptional pre-sales technical support to the sales team. Engaging directly with customers, you will serve as the subject matter expert in customer experience management and Quantum Metric's offerings. Your responsibilities will include delivering product demonstrations that directly address customer pain points and highlight Quantum Metric's industry-leading CXM solutions. Throughout the sales cycle, you will lead proof of concepts, showcasing Quantum Metric's capabilities to meet and surpass customer expectations, often within their production environments.

About Quantum Metric

Quantum Metric is committed to creating a workplace that values diversity, inclusion, and personal growth. Our culture is centered around empowering employees to excel and fostering strong relationships with clients to deliver exceptional solutions.

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