About the job
At SpaceX, we believe that a future where humanity explores the stars is far more exciting than one where we remain confined to Earth. Today, we are developing cutting-edge technologies to make interplanetary life a reality, with a primary focus on enabling human existence on Mars.
GLOBAL OPERATIONS MANAGER, EUROPE (COUNTRY LAUNCH)
In this pivotal role, you will be instrumental in providing high-speed broadband globally through Starlink. This position merges traditional business planning and analysis with strategic decision-making and execution, directly supporting the leadership team at Starlink. The Global Operations team is crucial to daily operations, ensuring both immediate execution and long-term strategic planning. Team members are expected to conduct thorough data analysis, deliver actionable insights, and lead cross-functional initiatives to implement these recommendations.
KEY RESPONSIBILITIES:
- Create a detailed execution plan to address market demands for initial access and rapid operational expansion.
- Monitor and report key performance indicators (KPIs) including activation timelines, product accessibility, and operational health in live markets.
- Oversee planning and resource allocation for specific Starlink verticals, including business model development.
- Identify and advocate for initiatives to enhance Starlink's business landscape, collaborating closely with leadership on business initiatives.
- Lead the implementation of process and system improvements to enhance team interactions, customer experience, and scalability while managing resources effectively.
- Foster collaboration with cross-functional teams to build strong networks and ensure compliance with market requirements.
- Educate and support internal stakeholders on market timelines and requirements, working collectively to achieve organizational goals.

