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Global Product Support Engineer at ASM | Phoenix, AZ

ASM International N.V.US > Arizona > Phoenix
On-site Full-time

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Lead implementation activities across shifts and sites, managing intricate incident investigations. Support global audits and troubleshoot yield excursions across various fabs. Design and analyze advanced DOEs, applying ANOVA, and converting data into clear, actionable insights. Define and implement global methodologies, including control limits and tool capability audits. Mentor junior engineers, fostering a robust, technically proficient global support community. Drive cross-functional RCCA efforts, implement systemic solutions, and monitor KPI improvements. Lead yield enhancement initiatives, analyze probe and test data, and oversee performance metrics.

About the job

 

Embark on a rewarding career with ASM, where cutting-edge technology and a collaborative culture intersect.

With over 55 years of leading innovation, ASM remains at the forefront of technological advancements in the semiconductor industry. Our diverse team of over 4,500 ASMers from 70 nationalities drives innovations in fields such as 5G, cloud computing, artificial intelligence, and autonomous driving. We prioritize diversity, inclusion, and sustainability as we aim to positively impact the world. Our development programs are designed to support your career growth, pushing the limits of innovation to realize your potential.

 

Shape the Future of ALD at ASM

 

Global Product Support Engineer

At ASM, our technology empowers the most advanced semiconductor devices globally, with our team at the heart of this innovation. As a Global Product Support Engineer, you will serve as a system-level expert driving new product development, guiding cutting-edge ALD tools from initial concept to successful customer adoption.

This high-visibility role allows your expertise to significantly impact product design, fab performance, and global customer success. You will collaborate closely with hardware, software, controls, and process engineering teams, shaping the development, launch, and support of ASM’s next-generation products.

If you thrive on tackling complex technical challenges and value global collaboration while making a lasting impact on semiconductor manufacturing, this position is crafted for you.

About ASM International N.V.

ASM International N. V. is a pioneer in advanced semiconductor devices, recognized for its dedication to innovation and diversity. With a commitment to sustainable practices and positive global impact, ASM is shaping the future of technology.

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