Global Product Support Engineering Manager

ASM International N.V.US > Arizona > Phoenix

On-site Full-time

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Experience Level

Manager

Qualifications

Required Qualifications:Proven experience in ALD equipment and semiconductor manufacturing. Strong leadership and team management skills. Excellent analytical and problem-solving capabilities. Ability to work collaboratively in a fast-paced, global environment.

About the job

Embark on a transformative career with ASM, where cutting-edge technology intertwines with a collaborative ethos.

For over 55 years, ASM has led the charge in technological advancements, driving innovation in the realm of semiconductor devices. Our diverse team of more than 4,500 professionals, representing 70 nationalities, is at the forefront of pivotal trends such as 5G, cloud computing, AI, and autonomous driving. Beyond technology, we are deeply committed to diversity, inclusion, and sustainability, working to create a positive global impact. Our dedicated development programs are designed to support your growth and shape your future, pushing the boundaries of innovation.

Lead the Future of ALD at ASM

Global Product Support Engineering Manager – Phoenix, AZ
(ALD Equipment experience required)

Join our ALD team in Phoenix as a Global Product Support Engineering Manager, where you will take on a pivotal leadership role at the intersection of innovation, customer success, and global manufacturing excellence.

If you are an ALD expert who excels in solving complex, high-impact challenges and can influence the performance of cutting-edge tools globally, this position places you at the heart of ASM's operations.

Your Mission

As the Manager I, Global Product Support, you will define the performance of ASM's ALD tools at scale, spanning fabs, regions, and customers worldwide. You will spearhead global initiatives that enhance yield optimization, tool reliability, and systemic improvements, while establishing methodologies that set ASM standards and influence the broader semiconductor industry.

This is a high-visibility, customer-facing leadership role where your technical acumen, strategic insight, and leadership will reinforce ASM’s reputation as a trusted technology partner.

What You’ll Be Doing

In this role, you will act as both a technical authority and global leader, addressing some of ASM’s most critical challenges:

Lead and standardize global support methodologies across multiple sites and shifts
Own complex incident investigations

About ASM International N.V.

ASM International N. V. is a leader in the semiconductor industry, recognized for its pioneering innovations and commitment to sustainability. Our diverse workforce is dedicated to advancing technology that shapes the future.

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Global Product Support Engineering Manager

Experience Level

Qualifications

About the job

Lead the Future of ALD at ASM

Your Mission

What You’ll Be Doing

About ASM International N.V.

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