Growth Strategy Data Analyst Intern (M/F/N) at HelloFresh | Paris

At Joko, we empower consumers to shop smarter and save money. Our mission is to transform the shopping experience, enabling people to make informed decisions while finding the best deals.Founded in Paris, Joko is a tech-driven, certified B Corp company with over 90 talented individuals across Paris, Barcelona, New York, and beyond. With more than 5 million users, we help consumers save money daily at over 10,000 merchants.Our offerings include cashback rewards, automatic coupons, price alerts, and carbon tracking. We are currently enhancing our product line by developing an AI-powered shopping assistant that helps users identify the best products based on price, quality, and impact.Having achieved profitability in our primary market, we are expanding globally with a strong focus on the U.S. market. Join us as we build the future of shopping!This position will be located in Paris. Our Data TeamAt Joko, our Data team is pivotal in converting data into actionable insights that drive innovation and efficiency across the organization. As part of the Data & Operations department, our goal is to establish robust data foundations that empower all teams to make quicker, smarter, and scalable decisions.As a Data Analyst Intern, you will gain hands-on experience in a full-stack role, engaging with the entire data lifecycle—from ingestion and transformation to modeling, analysis, and visualization.Here’s what you will be involved in:Creating data products: Design, document, and maintain reliable datasets utilized across the company—from business reporting to experimentation and automation.Enhancing our modern data stack: We currently utilize Snowflake, dbt, Airbyte, and Metabase, and we aim to continually strengthen our stack to meet the evolving needs of the business.Delivering insights and powering AI: We produce high-quality reports, self-service dashboards, and data tools that assist various teams—from Product to Operations and Marketing—in understanding and acting upon data.Fostering a data-driven culture: We promote a culture where data is at the center of decision-making.

At Joko, we empower consumers to shop intelligently, transforming the shopping experience and enabling individuals to discover essential products, make well-informed choices, and save money.Headquartered in Paris, Joko is a forward-thinking tech company and a certified B Corp, boasting a diverse team of over 90 professionals across Paris, Barcelona, New York, and beyond. With more than 5 million users, we help them save money daily at over 10,000 merchants.Our offerings, including cashback, automatic coupons, price alerts, and carbon tracking, continue to expand as we innovate our products. Currently, we are developing an AI-driven shopping assistant designed to guide users in finding the best products based on price, quality, and environmental impact.Having achieved profitability in our primary market, we are on a path of global expansion, with a strong emphasis on the US market.Join us on this exciting journey to reshape the future of shopping! Our Finance TeamThe Finance team plays a pivotal role in ensuring Joko’s financial stability and long-term success. We oversee various functions including financial planning, accounting, financing, and cash management.We ensure optimal utilization of every euro, collaborating closely with all departments to provide the insights and structure essential for efficient scaling.You will directly report to Benjamin, our Finance Manager, and your contributions will be crucial in facilitating our growth in both France and the United States. Key ResponsibilitiesAs a Finance Analyst Intern, you will collaborate closely with the Finance Manager on a diverse array of topics, encompassing operations, reporting, modeling, and strategic initiatives. Your role will be comprehensive, challenging, and full of learning experiences.Your core responsibilities will include:Assisting in the development and enhancement of financial models and internal tools;Engaging in cross-departmental projects and aiding in the preparation of internal and external audits;Supporting the creation of monthly financial reports and dashboards utilized by the executive team and investors;Assisting with monthly and annual closing processes in coordination with our external accountant;Participating in tax compliance processes (including VAT, CFE, payroll-related taxes) and liaising with external stakeholders (accountants, auditors, tax advisors);Monitoring invoicing and cash position, ensuring effective financial flows;

Join Joko, a pioneering tech firm based in Paris, as we redefine the shopping experience! Our mission is to empower consumers to shop smarter, helping them discover what they need while making informed decisions and saving money.As a certified B Corp, we pride ourselves on our commitment to social and environmental responsibility, with a diverse team of over 90 talented professionals across Paris, Barcelona, New York, and beyond. With over 5 million active users, our solutions—including cashback, automatic coupons, price alerts, and carbon tracking—are designed to enhance the shopping experience for customers at more than 10,000 merchants.We are excited to announce our latest project: an AI-powered shopping assistant that will help users find the best products based on price, quality, and impact. After achieving profitability in our core market, we are embarking on a journey of global expansion, with a strong focus on the US market.Join us on this exciting adventure—it's still day one, and the future of shopping awaits! About Our International Expansion TeamThe International Expansion team is the driving force behind Joko’s global success, fueled by ambition and strategic vision. This dynamic team is responsible for crafting the strategy to expand Joko into new markets while ensuring seamless collaboration across all departments to achieve efficient and timely execution.Reporting directly to our CEO, Xavier, the core team consists of the Head of International Expansion, an International Expansion Manager, and an International Expansion Intern. Together, we operate with a startup mentality, laying the groundwork for Joko to shine in every market we enter.Our mission is clear: to transform Joko into a globally recognized product, starting with the US and extending our reach to additional countries soon. What You Will DoAs an International Expansion Intern, you will leverage your skills to assist the International Expansion team in executing our expansion roadmap, primarily focusing on the US. You will engage in various aspects of our strategy, akin to a versatile Swiss Army knife, and work closely with the International Expansion Manager.Your Contributions Include:Operations: Facilitate an exceptional experience for US users across our digital platforms, gift card offerings, and card-linked services. Your efforts will ensure that new partnerships are launched quickly and flawlessly.Commercial: Assist the B2B team in developing, launching, and monitoring promotional offers. Help coordinate US-based conferences and events.Marketing: Play a key role in expanding our user base in the US through effective user acquisition strategies.

At Joko, we empower consumers to shop smarter and save money. Our mission is to transform the shopping experience, helping individuals make informed decisions about their purchases.Founded in the vibrant city of Paris, Joko is a forward-thinking tech company and a certified B Corp, boasting a diverse team of over 90 professionals across Paris, Barcelona, New York, and beyond. With more than 5 million users benefiting from our services at over 10,000 merchants, we are committed to making shopping more rewarding.We continuously innovate, offering solutions like cashback, automated coupons, price alerts, and carbon tracking. Currently, we are developing an AI-powered shopping assistant designed to help users select the best products based on price, quality, and sustainability.Having achieved profitability in our core market, we are excited to expand globally, with a keen focus on the US market. Join us on this journey and help shape the future of shopping!‍ About Our Data TeamThe Data team at Joko plays a pivotal role in converting data into actionable insights that drive innovation across the company. Within the Data & Operations department, our primary goal is to establish robust data foundations that empower all teams to make informed, rapid, and scalable decisions.Currently, our team comprises Data Analysts who handle a wide array of tasks, from building dashboards and conducting analyses to designing and managing data pipelines. We are now seeking our inaugural Data Engineer who will take charge of our infrastructure, set new benchmarks for scalability and reliability, and create a solid data platform to support Joko's future growth and AI initiatives in this dynamic environment.Key Responsibilities:Develop data as a product: Design, document, and maintain reliable datasets utilized across the organization for business reporting, experimentation, automation, and internal tools.Manage and enhance a modern data stack: We utilize Snowflake, dbt, Airbyte, and Metabase. As we expand, we plan to optimize our pipelines, strengthen orchestration, and enhance monitoring and governance.Provide actionable insights and support AI initiatives: Deliver high-quality reports, self-service dashboards, and data tools that empower teams across Product, Operations, and Marketing to analyze and act on data. Lay the groundwork for data science initiatives and AI-driven features that will shape the future of Joko’s offerings.Promote a data-centric culture: At Joko, we believe that data is everyone’s responsibility. We encourage a robust data culture by fostering collaboration and education among all teams.

At Joko, our mission is to transform the shopping experience by empowering consumers to shop smarter, make informed decisions, and save money. Established in Paris, Joko is a certified B Corp and a cutting-edge tech company. Our vibrant team of over 90 talented individuals spans across Paris, Barcelona, and New York, and we proudly serve more than 5 million users who save money daily at over 10,000 merchants.Our innovative suite of products ranges from cashback opportunities and automatic coupon applications to price alerts and carbon tracking. We are diligently working on an AI-powered shopping assistant to guide users towards the best products based on price, quality, and environmental impact.Having achieved profitability in our core market, we are now embarking on global expansion with a keen focus on the US market.Join us in shaping the future of shopping! Our People TeamThe People Team at Joko is dedicated to creating a robust foundation for our growth, hiring practices, and team support. We aim to shape a culture and operational processes that make Joko a workplace of choice.As part of this team, led by Déborah (VP People), you will focus on attracting exceptional talent, ensuring a fair and efficient hiring process, and providing a world-class experience for every candidate. We work collaboratively across all teams to continuously innovate and enhance our processes. Your RoleAs a People & Talent Intern, your primary goal will be to enhance our hiring efficiency while ensuring that every candidate interaction is personal and engaging. You will tackle real recruitment challenges, contribute to process optimization, and assist the team in operating a streamlined, data-informed recruiting system.Your responsibilities will focus on three key areas:Talent Acquisition & Data Insights:Participate actively in our hiring operations, creating engaging job descriptions, reviewing applications, scheduling interviews, and coordinating feedback to ensure seamless processes.Maintain our ATS (Ashby) with accuracy, ensuring data integrity and extracting insights to inform strategic decisions. This role will provide you with a comprehensive understanding of end-to-end recruitment in a dynamic, data-driven environment.Candidate Experience & Employer Branding:

At Joko, we strive to empower consumers to shop intelligently. Our mission is to transform the shopping experience, enabling individuals to discover what they need, make informed choices, and save money.Founded in Paris, Joko is a tech-forward company and a certified B Corp, boasting a diverse team of over 90 talented professionals across Paris, Barcelona, New York, and beyond. Currently, over 5 million users benefit from Joko’s services, saving money daily at more than 10,000 partner merchants.Our offerings range from cashback and automatic coupons to price alerts and carbon footprint tracking, constantly expanding our product suite to enhance the shopping experience. We are excited to be developing an AI-driven shopping assistant to aid users in finding the best products based on price, quality, and environmental impact.Having achieved profitability in our primary market, we are now focused on scaling our operations globally, with a strong emphasis on the United States.Join us on this journey; let's build the future of shopping together! Our Product TeamUnder the leadership of Fabien, our VP of Product, Joko's Product team comprises passionate individuals dedicated to enhancing user satisfaction. From ideation to development to launch, the primary mission of the Product team is to transform concepts into reality through collaboration with Engineering, Design, and Business teams.Joko is divided into four product tribes, each responsible for a vital aspect of the company’s value:Business Lines: Focuses on our core value proposition, encompassing online shopping, in-store experiences, and gift cards, managed by dedicated teams.Scale: Dedicated to growing and amplifying our value through expansion and shared user experiences across the app.Joko AI: Innovates the next value proposition: an AI-powered shopping assistant that leverages cutting-edge technology and new interaction models.Internal Needs: Supports non-user-facing teams, managing internal tools, infrastructure, compliance, and operational scalability. Your RoleAt Joko, we advocate for comprehensive ownership. As a Product Manager, you will lead a team within a tribe:Roadmap: Establish the product vision for your designated domain and develop a detailed roadmap based on insights from internal teams and external users. Prioritize developments in alignment with business requirements and impact.Features: Manage the entire lifecycle of features from discovery to launch, including drafting specifications, collaborating with teams, and ensuring timely delivery.

Join Joko, a pioneering tech company based in Paris, dedicated to transforming the shopping experience for consumers. Our mission is to empower individuals to make smarter purchasing decisions, enabling them to find exactly what they need while saving money.As a certified B Corp, we are proud to have assembled a talented team of over 90 professionals across Paris, Barcelona, and New York, serving more than 5 million users who enjoy savings at over 10,000 merchants daily.Our innovative offerings—from cashback and automatic coupons to price alerts and carbon tracking—are continuously evolving. We're excited to introduce an AI-powered shopping assistant designed to help users discover the best products by price, quality, and environmental impact.Having achieved profitability in our primary market, we are now on a global scale-up journey, particularly focused on expanding into the US market.It’s still day one—come and help us build the future of shopping!This position is remote-friendly.

At Joko, we are dedicated to transforming the shopping experience for consumers. Our mission is to empower individuals to shop smarter, enabling them to make informed choices and maximize their savings.Established in Paris, Joko is a pioneering tech company and a certified B Corporation with a diverse team of over 90 talented professionals spread across Paris, Barcelona, New York, and beyond. Currently, more than 5 million users benefit from our services, saving money daily at over 10,000 partner merchants.We continually innovate, offering features like cashback, automatic coupons, price alerts, and carbon tracking, and are excited to introduce an AI-powered shopping assistant designed to help users find the best products based on price, quality, and sustainability.Having achieved profitability in our primary market, Joko is now on a path of global expansion, particularly targeting the US market. Join us in shaping the future of shopping!This position supports remote work options. Our Product TeamUnder the leadership of Fabien, our VP of Product, Joko's Product team is composed of passionate individuals who strive to enhance user satisfaction. From ideation through to development and launch, our goal is to turn innovative concepts into reality by collaborating closely with Engineering, Design, and Business teams. Your ScopeAs a Product Designer, you will spearhead the development of our UX and UI design practices across various products, establishing design standards that will shape the future of our user experience. You will work collaboratively with the CEO, Lead Product Designer, and fellow Product team members to create world-class products that resonate with millions of users. What You Will DoYour key responsibilities will include:Creating Exceptional Products: Utilize your design expertise to craft a premier suite of products, including a mobile app, web app, desktop extension, and mobile Safari extension, with more innovations on the horizon!Engaging in the Full Product Journey: Participate in every phase of product development, from identifying user and business needs through discussions with stakeholders and users to designing and implementing solutions alongside the Product and Engineering teams.Enhancing Design Practices: As a vital member of our evolving team, your insights will contribute to the scaling and refinement of our existing design practices. With an established design system, your expertise will help elevate the quality of our outputs.

Joko is a Paris-based tech company focused on making shopping smarter and more rewarding for millions of users. As a certified B Corporation, Joko has built a diverse team of over 90 people across Paris, Barcelona, New York, and other locations. The company’s platform offers cashback, automatic coupons, price alerts, and carbon tracking, with new features like an AI-powered shopping assistant in development. Joko has achieved profitability in its main market and is now scaling internationally, especially in the US. Role overview The Finance Manager will join a growing team at a pivotal stage, reporting directly to the VP Finance. The finance function at Joko is central to business strategy and daily operations, supporting sustainable and profitable growth. The team develops financial models, manages profit and loss statements across several countries, drives cost efficiency, and provides analytical support for ambitious expansion goals. What you will do Manage a broad range of finance responsibilities, acting as a generalist across business partnering, FP&A, accounting, and controlling. Support the development and maintenance of financial models to guide decision-making. Work closely with the VP Finance and other team members to ensure effective financial planning and analysis. Help manage multi-country profit and loss statements and contribute to cost efficiency initiatives. Team and growth Joko’s finance team is expanding to around five members, including a VP Finance and four contributors covering all core finance areas. The company has experienced strong revenue growth, reached profitability, and established a presence in the US, with further international expansion planned. Revenue streams include online commissions, card-linked partnerships, gift cards, and media, with additional business units on the horizon. This Finance Manager role is based in Paris and offers the chance to contribute to Joko’s next phase of growth as the company scales globally.

Join Joko, a pioneering tech company based in Paris, dedicated to transforming the shopping experience for consumers. Our mission is to empower users to make informed purchasing decisions and save money.As a certified B Corp, we pride ourselves on a vibrant team of over 90 talented individuals across Paris, Barcelona, and New York, helping more than 5 million users save money at over 10,000 merchants daily.We continually innovate, offering features like cashback, automatic coupons, price alerts, and carbon tracking. Currently, we are developing an AI-powered shopping assistant designed to help users find the best products based on price, quality, and impact.Having achieved profitability in our core market, we are now focusing on global expansion, particularly in the US. Join us on this exciting journey to redefine the future of shopping! About Our Product TeamUnder the leadership of Fabien, our VP of Product, our dedicated Product team consists of passionate individuals committed to enhancing user satisfaction. They collaborate closely with Engineering, Design, and Business teams, turning innovative ideas into reality. Your RoleAs the Lead Product Manager, you will play a pivotal role in coordinating multiple Product squads while leading strategic initiatives for the company. You will mentor a team of product managers, ensuring alignment with our vision and goals, and report directly to the VP of Product. Your responsibilities will encompass strategic planning, product leadership, and driving innovation across diverse product lines. ResponsibilitiesAt Joko, we value end-to-end ownership. As Lead Product Manager, you will:Team Leadership: Mentor and develop high-performing Product Managers while cultivating a culture of innovation, collaboration, and continuous improvement.Roadmap Development: Lead the creation and execution of product roadmaps across multiple lines, ensuring alignment with company objectives and market needs.Stakeholder Management: Work closely with product, engineering, marketing, and business teams to facilitate smooth product development and launch processes.Product Strategy: Contribute to the definition and execution of product strategies that align with our mission and business goals.

At Joko, we are dedicated to transforming the shopping experience by empowering consumers to shop smarter and make informed decisions that lead to significant savings.Based in the heart of Paris, Joko is a pioneering tech firm and a certified B Corp, boasting a diverse team of over 90 talented professionals across Paris, Barcelona, New York, and beyond. Our platform enables more than 5 million users to save money daily while shopping at over 10,000 merchants.With offerings ranging from cashback and automatic coupons to price alerts and carbon tracking, we are continuously innovating to enhance the shopping experience. Currently, we are in the process of developing an AI-powered shopping assistant designed to help users identify the best products based on price, quality, and environmental impact.After achieving profitability in our primary market, we are now scaling our operations globally with a significant focus on the United States.Join us on this exciting journey to reshape the future of shopping! Engineering TeamOur Engineering team is adept at tackling advanced technical challenges with innovative solutions. With a commitment to product innovation and design, they are at the forefront of revolutionizing the online shopping experience. Their goal is to create a positive impact on the daily lives of millions of users worldwide.Our Software Engineers collaborate closely with the Product team from the initial exploration and design phases to roadmap prioritization, implementation, and production deployment. We firmly believe that teams comprised of engineers with diverse skill sets, where engineering and product work hand-in-hand, are capable of delivering an exceptional and innovative user experience.As our Engineering team expands rapidly, we continue to innovate across all aspects of our product and tech stack, driving the transformation of how people shop online. Key ResponsibilitiesAs an AI Software Engineer, you will lead the development and ongoing enhancement of Joko AI, our intelligent shopping assistant that effortlessly guides users to the perfect product based on their needs. You will help users save valuable time by considering all pertinent factors (price, quality, reviews, environmental impact) for any product sold by e-commerce merchants globally. Collaborating closely with our CTO, Alex, and a small team of top-tier engineers, you will operate at the intersection of applied research and production.

About the Role joko is looking for a Marketing Communication Intern in Paris. This role supports the marketing team by helping to shape content and strengthen communication across channels. The intern will work closely with team members on projects that aim to raise brand awareness and support ongoing campaigns. What You Will Do Create and edit content for marketing initiatives Assist with campaign planning and execution Coordinate with different teams to ensure consistent messaging

At Joko, we empower consumers to shop smarter and revolutionize their shopping experience. Our mission is to enable individuals to find the products they need, make well-informed decisions, and save money while doing so.Founded in Paris, Joko is a forward-thinking tech company and a certified B Corp, employing over 90 talented individuals across Paris, Barcelona, and New York. More than 5 million users benefit from our services, saving money every day at over 10,000 merchants with Joko.We continuously innovate our offerings, from cashback and automatic coupons to price alerts and carbon tracking. Currently, we are developing an AI-powered shopping assistant designed to help users discover the best products based on price, quality, and sustainability.After achieving profitability in our core market, we are excited to scale our operations globally, with a strong emphasis on the US market.Join us on this exciting journey and help shape the future of shopping! About Our B2B Team“Our B2B team is dedicated to securing the best deals for Joko users. Their mission is to develop and expand Joko's network of brands and available offers.”The B2B team operates across three distinct business lines at Joko: Online, Card-Linked, and Gift Cards.The Online Team focuses on expanding and managing our portfolio of leading e-commerce retailers, through direct partnerships and affiliate marketing platforms.The Card-Linked Team is responsible for negotiating and securing enterprise partnerships with top brick-and-mortar retailers, nurturing these relationships over time.The Gift Cards Team works on building and managing a diverse portfolio of top retailers and companies, collaborating with providers and brands to drive growth.Led by our dynamic CRO Nicolas, we are a lively team that thrives on collaboration. We prioritize maintaining strong, long-term relationships with our partners and ensuring an exceptional experience for all. Our team, though small, manages millions of euros in contracts, thanks to our remarkable members and a vibrant team spirit. We believe in enjoying the journey while achieving our goals! Your RoleAs a Business Associate Intern, you will play a pivotal role in launching and scaling Joko in the US, one of our key strategic growth areas. This role provides a comprehensive business experience, blending commercial strategy, daily operations, and data-driven decision-making, with real ownership from the very first day. Responsibilities Include:

At Joko, we empower consumers to shop smarter, revolutionizing the shopping experience by enabling individuals to find exactly what they need, make informed choices, and save money.Established in Paris, Joko is a tech-driven company and certified B Corp, boasting a talented team of over 90 professionals across Paris, Barcelona, New York, and beyond. Our platform currently helps over 5 million users save money daily at over 10,000 merchants.We continuously innovate our product offerings, from cashback and automatic coupons to price alerts and carbon tracking. Excitingly, we're developing an AI-powered shopping assistant to guide users in finding the best products based on price, quality, and sustainability.Having achieved profitability in our core market, we are scaling our operations globally, with particular emphasis on our upcoming expansion into the US. Join us on this exciting journey to shape the future of shopping!This position is based in Paris. Our B2B Team“Our B2B team is relentless in securing the best deals for Joko users. They are dedicated to developing and expanding Joko’s network of brands and available offers.”The B2B team operates across three business lines at Joko: Online, Card-Linked, and Gift Cards.The Online team is tasked with expanding and managing our portfolio of leading e-commerce retailers through direct partnerships and affiliate marketing.The Card-Linked team focuses on negotiating and establishing enterprise partnerships with top-tier physical retailers, nurturing these long-term relationships.The Gift Cards team is responsible for building and managing a diverse portfolio of brands and retailers, collaborating with partners to drive growth.Led by our dynamic Chief Revenue Officer, Nicolas, this vibrant team is full of energy! We work collaboratively with other teams to ensure the best experience for our partners, cultivating strong, long-lasting relationships. While we handle millions of euros in contracts, we maintain a sense of camaraderie and ensure that our work environment is enjoyable!

Join Equativ as a Data Analyst Intern and immerse yourself in the dynamic world of data analytics. This internship offers a unique opportunity to work with a talented team, assisting in the analysis and interpretation of data to drive business decisions. You will gain hands-on experience in data collection, processing, and visualization while developing your analytical skills.

Role Overview Zefir is looking for a Data Analyst to join the team in Paris. This role centers on using data to guide strategic decisions and improve how the company operates. What You Will Do Work with teams across the company to analyze data and spot trends Deliver insights that help shape business strategies Support efforts to make operations more efficient through data-driven recommendations Location This position is based in Paris.

At Joko, we empower consumers to shop smarter, revolutionizing the shopping experience by enabling informed decisions and significant savings.Originating from Paris, Joko is a pioneering tech company and a certified B Corp with a diverse team of over 90 skilled professionals located across Paris, Barcelona, New York, and beyond. With over 5 million users benefiting from our services at more than 10,000 merchants, we are committed to enhancing the shopping experience.Our innovative offerings include cashback, automatic coupons, price tracking, and carbon footprint monitoring. Currently, we are developing an AI-driven shopping assistant to guide users toward optimal product choices based on price, quality, and environmental impact.Having achieved profitability in our primary market, we are poised for global expansion with a strong emphasis on the US market.Join us on this exciting journey to shape the future of shopping!This position is remote-friendly for candidates in France and Spain. Our Engineering TeamsAs a Software Engineer at Joko, you will engage with a variety of cutting-edge technical challenges and impactful projects. Depending on your skills and interests, your contributions could span key areas such as:Tech: Work alongside the Product team to innovate Joko's user-facing products, taking full ownership from ideation through to deployment. You'll tackle complex engineering challenges, such as developing AI-powered shopping assistants or creating scalable algorithms to analyze extensive data from e-commerce platforms worldwide.Operations: Collaborate with all teams at Joko by designing and implementing software solutions that enhance operational efficiency at scale. Projects may include building customer support systems, improving fraud detection, or developing AI tools to streamline team operations. Your ResponsibilitiesAt Joko, we value ownership and adaptability. You will take full responsibility for your projects, guiding them from initial concept to live deployment, ensuring excellence and innovation throughout. We seek versatile engineers equipped with a broad range of technical skills to tackle complex, cross-domain challenges. Your key responsibilities will include:

Joko is on a mission to transform how people shop. Based in Paris and recognized as a certified B Corp, Joko’s platform helps over 5 million users save money at more than 10,000 retailers. The team of 90+ professionals works from Paris, Barcelona, New York, and other locations, building features like cashback, automatic coupons, price alerts, and carbon tracking. Recently, Joko introduced an AI-powered shopping assistant to guide users toward the best choices for price, quality, and environmental impact. After reaching profitability in the primary market, Joko is expanding globally with a strong focus on the U.S. About the Care Operations Team The Care Operations team is central to Joko’s customer experience and operational strategy. This group ensures every user interaction is managed with accuracy and empathy, using a mix of outsourced partners, smart tools, and scalable AI. The team identifies friction points, shares actionable insights with internal teams, and upholds high standards for quality and efficiency. Role Overview: Operations Manager - Fraud & Claims This position leads the Fraud & Claims department at Joko. The Operations Manager plays a key role in protecting both users and company operations by spotting risks, strengthening controls, and refining processes for better efficiency and scalability. Main Responsibilities Analyze fraud signals, claims data, and operational metrics to spot risks and areas for improvement. Lead projects to strengthen controls, automate workflows, and reduce manual work. Set and track KPIs to measure quality, efficiency, and risk exposure. Manage BPO partners handling claims and fraud: define benchmarks, review performance, and drive ongoing improvements. Work closely with Data and Tech teams to advance detection and automation tools. Share insights with Product and other internal teams to improve user journeys and reduce fraud risk. What We’re Looking For Experience: At least 2 years in operations management, ideally in fraud prevention or claims processing. Skills: Strong analytical abilities, experience with data analysis tools, clear communication, and attention to detail. Education: Bachelor’s degree in a relevant field preferred. This role is based in Paris.

Blockchain is at the forefront of revolutionizing the financial landscape. As a leading global cryptocurrency company, we empower millions of individuals around the globe to access cryptocurrency securely and efficiently. Since our founding in 2011, we have gained the trust of over 90 million wallet holders and have facilitated more than $1 trillion in crypto transactions.We are actively seeking a Consumer Operations Data Analyst Intern to join our vibrant Customer Operations team for a final-year internship. This role merges data engineering with operational analytics, supporting a dedicated team that guarantees a seamless and secure experience for Blockchain.com users globally, covering customer support, fraud detection, and risk management.In this role, you will be tasked with a blend of automation and analytical responsibilities: developing scripts and pipelines that streamline manual efforts for the Operations team, while delivering insightful dashboards that guide daily operational decisions.You will collaborate closely with the Trust & Safety Manager and engage with various teams across Customer Support, Fraud, and Risk. Your contributions will directly influence how operational teams prioritize and respond to challenges.This position is ideal for someone who is equally adept at coding in Python and extracting insights from databases, presenting data in a clear and actionable format. You will autonomously navigate problems from diagnosis to solution, driven by curiosity to understand the operational context before diving into development.