Growth Strategy & Operations Associate

About the TeamThe New Verticals team at DoorDash is pioneering innovative methods to enhance customer satisfaction beyond traditional restaurant delivery.Our Catalog, Fulfillment, and Logistics team is committed to three primary objectives: efficiently onboarding merchants, ensuring prompt and precise order fulfillment, and optimizing our logistics framework…

About the TeamThe New Verticals Strategy & Operations team is transforming the landscape of grocery, convenience, alcohol, and retail delivery through innovative first-party and third-party operations. Our DashMarts initiative represents our commitment to providing on-demand deliveries of household essentials, groceries, and other popular items directly to consumers. We also partner with third-party merchants to facilitate swift deliveries across various storefronts, ensuring a seamless experience for both merchants and consumers. This team is at the core of our mission to build a robust logistics platform powered by an efficient and high-quality delivery network.About the RoleThe New Verticals Logistics team is dedicated to enhancing operational efficiency and elevating the quality and speed of our delivery services. We aim to establish the most dependable same-day logistics platform, empowering local businesses to thrive. As an Associate Manager, you will play a pivotal role in formulating and implementing strategies that drive success in key markets while pursuing efficiency goals and sustainable growth for the organization. You will report to a Senior Manager in the Central Strategy & Operations team, and this position operates within a hybrid work model, combining remote work with in-person engagements at DashMarts and third-party locations.

About the TeamThis position is part of our innovative New Verticals team, established in 2020 with the mission of delighting customers and fostering local economies beyond the restaurant sector. Since its inception, we have successfully introduced Grocery, Convenience, Alcohol, Retail, and DashMarts, while also enhancing merchant services, dasher tools, and consumer products. This specific team is dedicated to exploring new opportunities, with a key focus on Consumer Financial Products and Services.About the RoleWe are seeking a talented Manager to spearhead the growth of the DoorDash Gift Card program. You will be responsible for both the external growth strategy and the internal execution that drives it. This role lies at the intersection of business development, strategy & operations, and analytics, giving you end-to-end ownership over initiatives designed to expand distribution, boost awareness, and enhance gift card sales.In this role, you will collaborate with cross-functional teams including Product, Marketing, Finance, Analytics, and Partnerships to design, launch, and refine campaigns aimed at acquiring new gift card users. You will implement new features to enhance the in-app gift card purchasing journey, establish off-platform partnerships to increase visibility during critical seasonal periods, and team up with Marketing to execute impactful holiday campaigns.Reporting directly to the Senior Manager/GM of our Consumer Financials team, you will operate as an individual contributor. Our work environment is hybrid, allowing for both in-person collaboration and remote work.Your Excitement for This Opportunity Will Stem From:Ownership of Business Outcomes: You will be accountable for the performance of the DoorDash Gift Cards program, establishing goals, monitoring KPIs, and driving measurable growth and ROI.Influencing Across the Organization: You will shape the growth strategy for DoorDash Gift Cards, acting as the ambassador for the program to merchants and securing new placements and marketing opportunities across both online and physical channels.Innovative Campaign Development: You will lead the charge in launching new promotional initiatives, enhancing user engagement and expanding brand reach.

About the TeamAt DoorDash Drive, our innovative white-label fulfillment platform enhances e-commerce for merchants both on and off our platform. The New Verticals team collaborates with merchants in Grocery, Convenience, Retail, and Pharma sectors to strategically and operationally meet their e-commerce and logistics requirements through our dynamic three-sided marketplace.About the RoleWe are in search of a Senior Associate to join our New Verticals Drive Strategy & Operations team. If you are passionate about scaling high-growth products and are eager to impact merchant strategies on our Dasher Shop & Deliver platform, this role is for you. You will have the opportunity to enhance accessibility for local businesses by launching innovative products and services, thereby expanding both DoorDash’s and our Merchant’s total addressable market. Your focus will be on growth, profitability, and merchant strategy initiatives to elevate our Grocery merchants. You will collaborate across functions to ensure operational excellence, contribute to the ideation and execution of new services and features, and support profitability efforts through data-driven insights, merchant negotiations, and account optimization strategies. Reporting to the Manager of Drive Strategy and Operations, you will work closely with product, engineering, sales, operations, business development, and various other teams to bring your vision to fruition. We embrace a hybrid work model, allowing you to spend several days a quarter in person together, while also granting access to all our offices for those who prefer a more regular in-office experience.You’re excited about this opportunity because you will…Strategize: Develop comprehensive strategies to best serve our customers, considering both current needs and future growth over the next 3+ years.Operate: Dive deep into details and scale your initiatives effectively. Collaborate with internal and external partners to execute your short & long-term plans; you are an enabler of cross-functional success and an exceptional operator.Analyze: Examine data to identify root causes, construct solutions, and generate innovative ideas for new initiatives.

The New Verticals Strategy & Operations team at DoorDash shapes the future of delivery for groceries, convenience items, alcohol, and retail products. This group manages both first-party operations, like DashMarts, and third-party partnerships with a range of merchants. DashMarts deliver household essentials, groceries, and local favorites directly to customers, powered by DoorDash’s logistics platform. Central Operations ensures these services run efficiently and that DashMarts and third-party partners work together smoothly. About the Role DoorDash is hiring Senior Associates for the Central Strategy & Operations team. These roles focus on improving delivery and labor efficiency for New Verticals. Senior Associates use operational and product insights to build logistics systems and frameworks, taking responsibility for key efficiency metrics that impact business results from start to finish.

About the Role DoorDash is hiring an Associate Manager for the Dasher & Logistics Strategy & Operations team. This role shapes how logistics run across the platform and supports the Dasher community. The position can be based in New York, San Francisco, Chicago, Seattle, Los Angeles, Austin, Washington D.C., or remote within the United States. What You Will Do Work with cross-functional partners to strengthen DoorDash’s delivery network and logistics operations Analyze data to spot trends, surface opportunities, and address challenges in real time Drive strategic projects that improve efficiency and support the Dasher experience Build and maintain relationships with internal and external stakeholders Design and implement new solutions to address operational needs Who We’re Looking For Strategic thinkers with a background in operations, analytics, or related fields Comfort working in a setting where priorities can shift quickly Strong communication skills and the ability to collaborate across teams Experience using data to inform decisions and drive improvements Locations New York, NY San Francisco, CA Chicago, IL Seattle, WA Los Angeles, CA Austin, TX Washington D.C. Remote (United States)

As a Manager of Strategy & Operations for our Commerce Platform's New Verticals, you will lead initiatives that drive growth and operational excellence. This role requires a strategic thinker with a passion for innovation and a proven ability to execute. You will collaborate closely with cross-functional teams to identify opportunities, streamline processes, and enhance our service offerings.

About the TeamAt DoorDash, we are dedicated to enriching and empowering local economies by creating innovative last-mile delivery solutions. Our platform connects consumers with the local businesses they cherish, fostering growth within communities. We seek a dynamic marketer to join our integrated marketing team, responsible for crafting comprehensive marketing strategies that bridge growth, brand, product, and operations.About the RoleAs a Senior Associate in Consumer Integrated Marketing for New Verticals, your mission will be to transform DoorDash users into loyal advocates. You will devise audience-centric, insight-driven strategies and implement go-to-market plans across various channels. Reporting to the Senior Manager of Integrated Marketing, your focus will be on recognizing, testing, and amplifying user engagement opportunities that encourage consumers to explore new categories, thereby driving monthly active user (MAU) growth.This role is highly collaborative, intersecting brand, growth, social media, analytics, and operations. You will work closely with teams across Marketing, Product, Analytics, and Strategy & Operations to activate campaigns across paid, owned, earned, and in-app channels. This opportunity is perfect for someone adaptable, inquisitive, and eager to engage in diverse integrated and partnership-driven initiatives.What You’ll DoEvaluate marketing opportunities for consumer habituation and generate insights through testing, experimentation, and performance analysis, representing the consumer's voice within the marketing team.Contribute to the design and implementation of comprehensive retention strategies, anchored in audience-first principles, clear objectives, category focus, and compelling consumer value propositions.Assist in creating and executing integrated campaigns and initiatives in collaboration with various teams.

About UsAt 3Y Health, we are revolutionizing healthcare through our AI-driven software designed to alleviate the burdensome administrative challenges that account for 40% of the industry’s revenue. Our comprehensive platform empowers clinician entrepreneurs, enabling healthcare professionals to successfully launch, manage, and expand private practices. By integrating cutting-edge AI and automation, we help independent providers regain valuable time, foster thriving businesses, and enhance the health outcomes of their communities. With over $200M raised from esteemed investors such as Founders Fund, General Catalyst, Softbank, and 8VC, we are poised for significant growth.About the RoleWe are seeking a dynamic Operations Associate to propel our new vertical launches. This pivotal cross-functional role is ideal for an individual who excels in fast-paced environments, enjoys tackling logistical challenges, and is passionate about supporting a mission-driven team.You will collaborate closely with our clinical, client success, and executive teams to guarantee that day-to-day operations are efficient, reliable, and scalable.ResponsibilitiesConduct research on new verticals, assessing market size and competitive dynamics to facilitate successful market entry and prioritization.Establish and oversee essential internal systems to ensure organizational readiness for launching and expanding new verticals.Facilitate coordination among internal stakeholders across product, clinical operations, and growth to ensure preparedness for new vertical launches.Document repeatable processes and propose enhancements as we evolve.Assist in developing internal dashboards and trackers to monitor progress.Support special projects, such as expanding insurance contracts and onboarding new providers.Contribute wherever necessary—this is a startup, and we embrace a hands-on approach.

Role Overview DoorDash is hiring an Associate Manager for the Strategy & Operations team, focusing on the Consumer Packaged Goods (CPG) sector. This position is available in Seattle, New York, San Francisco, Austin, Los Angeles, Chicago, or Miami. What You Will Do Shape and execute operational strategies to strengthen DoorDash’s presence in the CPG space. Work closely with teams across the company to analyze data and identify areas for growth. Optimize existing processes and help roll out solutions that support business goals. Contribute ideas and collaborate with colleagues to improve performance and efficiency. Locations Seattle, WA New York, NY San Francisco, CA Austin, TX Los Angeles, CA Chicago, IL Miami, FL

About the TeamThe New Verticals Strategy & Operations team at DoorDash is transforming the landscape of grocery, convenience, alcohol, and retail delivery through innovative first-party and third-party operations. Our DashMarts serve as a pioneering convenience solution, offering a diverse range of household essentials, groceries, beloved brands, and local favorites for on-demand delivery. With a nationwide presence, we are expanding our geographic reach, enhancing our service offerings, and scaling our existing operations.About the RoleYou will play a key role within our DashMart Warehouse Design and Space Planning team, which is part of the DashMart Strategy and Operations organization. Your mission will be to optimize the physical layout and logistics of our DashMarts in a cost-effective and space-efficient manner. You will derive insights to inform the distribution of square footage and storage capacity, translating operational data into actionable recommendations for site layouts and inventory placements. Additionally, you will manage capacity metrics vital for our long-term business strategy and growth.Your responsibilities will include data analysis, long-term forecasting, and making recommendations for capacity decisions and site investments that align with our business objectives. You will collaborate cross-functionally with teams in operations, category management, supply chain, real estate, and construction to bring these plans to fruition. This role reports to a Senior Manager within our DashMart Strategy & Operations team and operates in a hybrid model, balancing time between your home office, DashMart locations, offsite meetings, and remote work. This position falls under our Strategy & Operations job family, reporting to the COO.You’re excited about this opportunity because you will…Build. You’ll have a significant impact on DoorDash’s next major business initiative. Your efforts will span from high-level strategic planning to detailed operational execution, fostering continuous improvement as we launch and scale new services.

Join Broccoli as the Lead for New Verticals, where you will play a pivotal role in identifying and implementing innovative strategies to drive growth. Your expertise will help us expand into uncharted markets while fostering a culture of collaboration and creativity. We are looking for a passionate leader who thrives in dynamic environments and is eager to make a significant impact.

Company OverviewAt EV Realty, we are revolutionizing the future of commercial transportation by establishing the essential infrastructure that facilitates the electrification of next-generation commercial fleets—one high-powered charging hub at a time. Our mission is to develop, own, and manage purpose-built EV charging hubs that address a critical barrier to fleet electrification: access to dependable, cost-effective, and scalable grid power.Our Powered Properties® are strategically positioned to meet the needs of fleet customers, delivering secure and dedicated charging solutions exactly where and when they are needed. With a focus on reliability and scalability, we provide the infrastructure necessary for mission-critical commercial fleets to maintain their operations seamlessly.We uphold values of transparency, accountability, and fostering a positive environment for our customers and our team alike. If you are enthusiastic about contributing to the new era of commercial transportation, we are eager to connect with you.Role OverviewAs a Strategy & Operations Associate at EV Realty, you will engage in high-priority projects, from the initial strategy phase through to execution and implementation, making a significant impact across the organization and helping to shape our platform for the next generation of commercial fleets.This role is designed for individuals who thrive in a fast-paced, high-impact environment. You will tackle undefined challenges, develop structured approaches to solve them, and provide actionable insights that directly influence our strategic decisions. Collaborating closely with our Business Development, Finance, Product, Operations, and Data Science teams, your contributions will go beyond producing presentations; you will be instrumental in shaping the direction of our company. One day, you may be negotiating a strategic partnership to elevate EV Realty's offerings for a national trucking company; the next, you might be analyzing the long-term potential for autonomous fleet charging in emerging markets. You'll gain firsthand insight into decision-making processes at a company navigating growth and strategy.The ideal candidate is highly organized, intellectually curious, and adept at navigating uncertainty. You thrive in complex scenarios and possess the ability to drive projects to completion, even when the route to success is not clearly defined.

Join our innovative DashMart Warehouse and Process Optimization team as an Associate Manager, where you'll play a pivotal role in enhancing our operational efficiency. Your responsibilities will include developing tools, optimizing warehouse processes, and managing key metrics to ensure quality outcomes. Collaborating cross-functionally with diverse teams, you will analyze operational data, identify areas for improvement, and implement strategic workflow designs to drive our mission of delivering exceptional on-demand services across the nation.

About the TeamThe Advertising & Promotions team thrives at the crossroads of e-commerce and advertising, delivering and monetizing valuable content tailored to our primary audiences. Our mission is to offer innovative digital solutions that connect advertisers with DoorDash users effectively. In this pivotal role, you will spearhead the monetization strategy for our advertisements and promotions offerings.About the RoleDrive significant business outcomes by leading projects that maximize spending and deliver incremental value for top Enterprise advertisers and merchant partners.Utilize data analysis to track and enhance product performance through in-depth self-service analytics.Advocate for the requirements of Enterprise merchants and account teams to shape the Product roadmap for intricate, high-value use cases.Oversee collaborative initiatives with Product and Data Science teams to boost engagement and adoption rates among Enterprise advertisers.Collaborate closely with Enterprise Sales and Account Management to pinpoint opportunities and manage the comprehensive development and implementation of scalable processes.Launch advertising and promotions products for Enterprise clients, ensuring successful adoption both internally and externally.You're Excited About This Opportunity Because You Will…Build: Transform ideas from concept to execution in ambiguous environments, providing structure where none exists.Own: Proactively identify opportunities, define challenges, and drive solutions from start to finish.Analyze: Independently analyze data (SQL/Excel) to derive insights, assess impact, and guide strategy.Lead Cross-Functionally: Foster alignment across Product, Data Science, Sales, and Account Management to achieve results.Influence: Clearly communicate complex ideas to both technical and non-technical audiences.We’re Excited About You Because…You have 4+ years of experience in a relevant field, showcasing your expertise in driving results.

Join our dynamic team at DoorDash, where we empower our Merchants by providing access to essential financial products that facilitate their business growth. Our commitment lies in delivering the most sought-after products while ensuring an exceptional end-to-end experience. We strive to enhance the value we offer through our platform and robust external partnerships.About the RoleAs the Associate Manager of Financial Products, you will collaborate closely with the General Manager of Merchant Financials on our Ads & Promos team. You will be instrumental in driving the growth of one of our latest initiatives in partnership with key players in the financing sector. We seek an individual who is ready to take ownership of an emerging product and lead it to success with the support of our product, engineering, and sales teams. The ideal candidate thrives in a fast-paced environment, enjoys solving customer challenges, and can meet tight deadlines. Please note that this position requires in-office work at our San Francisco headquarters.Why You Should Join UsStrategize – Assess and prioritize the needs of our Merchants, crafting solutions in collaboration with cross-functional partners.Build – Spearhead the implementation of innovative product features and processes tailored to Merchant financial products.Construct – Navigate ambiguity and bring order to undefined opportunities, creating frameworks where none exist.Analyze – Utilize data to support your insights and persuade cross-functional stakeholders.Influence – Collaborate across Product, Engineering, Sales, Marketing, Finance, and Business Development teams to align on strategies and successfully bring these products to market.

Shape the Future of Commerce with Whatnot!Whatnot stands as the premier live shopping platform across North America and Europe, where individuals can buy, sell, and explore their favorite items. We are revolutionizing the e-commerce landscape by merging community, shopping, and entertainment into a unique platform tailored just for you. Our remote co-located teams thrive on innovation, firmly rooted in our core values. With operational hubs spanning the US, UK, Germany, Ireland, and Poland, we are collaboratively constructing the future of online marketplaces.Whether it's fashion, beauty, electronics, or collectibles like trading cards, comic books, and even live plants, our live auctions cater to everyone.And this is just the beginning! As one of the fastest-growing marketplaces, we seek bold, innovative problem solvers across all functions. Stay updated with the latest from Whatnot by visiting our news and engineering blogs, and join us in empowering individuals to transform their passions into businesses while fostering community through commerce. Role OverviewAs a member of the Commerce Strategy & Operations team, reporting to the VP of Commerce, you will be pivotal in driving strategic business decisions related to post-purchase operations, logistics, payments, user experience, trust, and fraud prevention. Your responsibilities will include:Designing and executing commerce strategies aimed at margin optimization and growth in the post-purchase realm.Leading cross-functional commerce initiatives in collaboration with product, engineering, and policy teams.Identifying process inefficiencies and spearheading enhancements to boost productivity and reduce costs.Conducting in-depth analysis of commerce data to derive actionable insights and recommendations.Negotiating contracts and overseeing vendor performance to ensure quality service and cost-effectiveness.We offer flexibility to work from home or from one of our global office locations. We value in-person collaboration for planning, problem-solving, and connection. Candidates must reside within commuting distance of our hubs in San Francisco, CA, Los Angeles, CA, Phoenix, AZ, or New York, NY.

Join Airwallex as a Senior Associate in Operations StrategyAt Airwallex, we are redefining the financial landscape for businesses across the globe. We are the premier unified payments and financial platform, designed to empower over 200,000 companies worldwide – including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN. Our innovative infrastructure and software solutions enable seamless management of business accounts, payments, treasury, and embedded finance on a global scale.Founded in Melbourne, our dynamic team of over 2,000 talented individuals spans 26 offices worldwide. Valued at $8 billion and backed by top-tier investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, and Sequoia, Airwallex is poised to lead the future of global finance. If you are ready to tackle ambitious challenges and make a substantial impact, we invite you to be a part of our journey.Values We CherishWe seek builders with the energy of founders who are eager to make a real difference. You possess deep expertise in your role and are driven by our mission and operating principles. With a passion for speed and quality, you approach problems with curiosity and tackle them using first principles, ensuring a balance of agility and thoroughness.Your humility and collaborative spirit enable you to transform innovative ideas into tangible products, driving projects from inception to completion. You harness AI to enhance your efficiency and resolve challenges quickly. At Airwallex, you will confront complex, high-stakes issues alongside exceptional colleagues and have the opportunity to advance your career as we shape the future of global banking.About Our TeamThe Operations team at Airwallex is dedicated to ensuring our services and processes run smoothly and efficiently. We focus on optimizing workflows, enhancing operational efficiency, and delivering outstanding customer support. Through streamlining operations and implementing best practices, we contribute significantly to the company's growth and uphold our commitment to service excellence. Our mission is to provide an effortless experience for our customers and support Airwallex's goal of empowering businesses worldwide.Your RoleAs a Senior Associate in Operations Strategy, you will serve as a key problem solver and strategic partner to our Operations and business leaders. You will manage impactful projects across onboarding, risk management, payments, and support operations, ensuring successful execution from start to finish.

About the TeamJoin our dynamic Advertising & Promotions team at DoorDash, where we bridge the gap between e-commerce and advertising. Our mission is to deliver impactful digital solutions that empower advertisers to connect with diverse audiences, including consumers, dashers, and merchants. In this role, you will provide invaluable insights that enhance our Ads Team and support our advertisers.About the RoleLead the management and execution of campaign and business reporting for our top advertising partners.Develop insightful case studies and be the go-to subject matter expert on our comprehensive suite of marketing solutions.Analyze trends and craft actionable recommendations for clients to optimize their business strategies.Collaborate with our Account Management and Sales teams to enhance their sales strategies and effectiveness.Work closely with cross-functional teams, including sales, marketing, analytics, and product development.You’re excited about this opportunity because you will…Build - You thrive on leveraging data to create insights that support sales and account teams, as well as clients.Operate - You are not afraid to dive into the details and get your hands dirty.Problem Solve - You enjoy tackling complex problems and deriving answers through data analysis.Partner - You have experience collaborating with sales and account teams, understanding their needs, and helping them achieve their objectives.We’re excited about you because…You possess 2-5 years of experience in analytics, consulting, strategy & operations, or related fields, with a preference for high-growth startup experience.You are proficient in SQL, with intermediate to advanced skills.You have experience with Excel and PowerPoint (or Google Sheets and Google Slides).You are adept at managing multiple projects and priorities while consistently meeting deadlines.You have a proven track record of leveraging insights to drive business success in complex environments.