Guest Experience Associate at Level99 | Natick, MA

Level99Natick, MA 01760

On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Exceptional interpersonal and communication skillsStrong customer service orientationAbility to work in a fast-paced environmentTeam player with a positive attitudePassion for entertainment and guest experiences

About the job

WHO WE ARE

Level99 is an innovative real-world gaming venue tailored for adults, featuring over 50 engaging mental and physical challenges set in artistic environments. Our games range from exhilarating ninja warrior obstacle courses to captivating logic puzzles, designed to be completed in just a few minutes. Players can revisit their favorite challenges or explore new ones each time they visit. Just like in video games, participants earn rewards, ascend the leaderboard, and pick up where they left off during their next visit.

In addition to the games, Level99 boasts a full-service bar and an award-winning restaurant, offering scratch-made dishes, local craft beers, and creative cocktails. With locations in Natick, MA, Providence, RI, Tysons, VA, and upcoming openings in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, and Paramus, NJ, we are backed by Act III Holdings, led by Panera founder Ron Shaich. Our talented team has contributed to successful entertainment projects including 5 Wits and Walt Disney Imagineering. To learn more, visit www.level99.com.

JOB DESCRIPTION

As a Guest Experience Associate, you will be the heartbeat of Level99, bringing joy and excitement to our guests! You will be responsible for showcasing the Level99 concept, ensuring an unparalleled guest experience, and building lasting relationships while maintaining a fun, clean, and safe environment. Your passion for anticipating guest needs and promoting the Level99 brand will shine through. Our team is composed of enthusiastic, humorous, and compassionate individuals who demonstrate a strong sense of urgency for our players and fellow team members.

About Level99

Level99 is a groundbreaking entertainment venue that combines real-world gaming with a vibrant atmosphere. Featuring a variety of challenges and a diverse culinary experience, we are dedicated to providing unforgettable moments for our guests. Join our dynamic team and help us redefine entertainment!

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Guest Experience Associate at Level99 | Natick, MA

Experience Level

Qualifications

About the job

JOB DESCRIPTION

About Level99

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