Guest Relations Associate

Accor HotelsBengaluru

On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate will possess excellent communication skills, a positive attitude, and a passion for delivering outstanding customer service. Previous experience in hospitality or customer service is a plus, but we welcome enthusiastic individuals who are eager to learn and grow in the industry.

About the job

Accor Hotels in Bengaluru is looking for a Guest Relations Associate to serve as the first point of contact for guests. This role centers on creating a positive experience for every guest, from arrival through departure.

What You Will Do

Welcome guests and assist with check-in and check-out procedures
Handle guest inquiries and provide clear information about hotel services
Address concerns or issues promptly, ensuring guest satisfaction
Maintain a professional and approachable attitude throughout each interaction

About Accor Hotels

Accor Hotels is a global leader in the hospitality industry, known for its commitment to providing exceptional guest experiences across a diverse portfolio of hotels and resorts. We value our employees and foster a culture of innovation, teamwork, and professional growth.

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