Qualifications
Proven experience in a help desk or technical support role. Strong communication skills and the ability to convey technical information clearly. Familiarity with IT systems, networks, and computer hardware. Problem-solving skills and a customer-oriented approach. Ability to work in a fast-paced environment and manage multiple tasks.
About the job
Join our dynamic team at 360 IT Professionals as a Help Desk Representative in Windsor, CT. In this role, you will be the first point of contact for our clients, providing exceptional technical support and ensuring a seamless customer experience. You will engage with users to troubleshoot issues, resolve inquiries, and maintain high customer satisfaction.
About 360 IT Professionals
360 IT Professionals is a leading provider of IT support and services, dedicated to helping businesses maximize their technology investments. Our commitment to excellence and customer satisfaction drives our success.