Qualifications
Key Responsibilities:
Assist the Senior Director of HR in implementing essential HR initiatives and managing daily operations.
Act as the primary liaison for employees and managers on HR-related inquiries, policies, and procedures.
Support employee relations matters by gathering information, aiding investigations, and implementing fair and compliant solutions.
Facilitate performance management processes, including goal-setting cycles, documentation, performance discussions, and improvement plans.
Provide hands-on assistance to managers in addressing personnel challenges, escalating complex issues as necessary.
Collaborate with our Payroll Lead and Central Payroll team on payroll matters, ensuring accurate data submission, timely processing, and resolution of employee inquiries.
Assist with annual open enrollment, address employee benefits-related questions, and help resolve issues with external vendors when needed.
Maintain and enhance HR systems and employee records, ensuring data accuracy and compliance.
Support onboarding and offboarding processes to guarantee a smooth employee experience.
Contribute to internal training sessions, communications, and broader HR projects such as policy updates and process improvements.
Qualifications:
5–7 years of progressive HR experience, preferably in a creative, tech, or fast-paced setting.
Strong understanding of HR principles and practices.
Exceptional interpersonal and communication skills.
Ability to work collaboratively and maintain confidentiality.
Proficient in HRIS systems and Microsoft Office Suite.
Organized, detail-oriented, and capable of managing multiple priorities.
About the job
At Code and Theory, we are a dynamic digital agency that thrives at the intersection of creativity and technology. Our mission is to tackle complex consumer and business challenges by providing comprehensive solutions tailored to the fast-paced digital landscape.
As we embark on new initiatives, we seek a dedicated HR Generalist in People Operations. This pivotal role will ensure our HR processes operate seamlessly and consistently. You will report to and collaborate closely with the Senior Director of HR, playing an essential part in fostering operational excellence throughout the employee lifecycle, from onboarding and performance management to payroll coordination and daily managerial support.
This is a hands-on position ideal for someone who appreciates detail, enjoys solving problems in real time, and is committed to being a reliable resource for both employees and managers. You will help maintain organized, compliant, and responsive HR operations, allowing our teams to focus on delivering outstanding results for our clients.
Although this role has a hybrid structure, it is based in the New York tri-state area and requires candidates to be in the office 2-3 days per week.
