About the job
Join TransPerfect Connect as a Human Resources Manager!
As a pivotal member of our team, you will play an essential role in supporting our employees, supervisors, and senior management at our Dominican Republic contact center. Your focus will be on enhancing the employee lifecycle experience, from onboarding and training to resolving employee relations challenges.
Your responsibilities will include evaluating and improving employee programs, refining policies to ensure alignment with corporate objectives and local regulations, and ensuring compliance with local labor laws. Collaborating closely with the HR team, you will drive timely project deliverables and process enhancements.
Key Responsibilities:
- Lead a team of HR professionals dedicated to supporting our location.
- Enhance and oversee payroll processes in collaboration with a third-party vendor.
- Work with management to address complex employee relations issues and provide guidance on policies and procedures.
- Conduct investigations related to employment matters.
- Facilitate processes throughout the employee lifecycle, including performance management and organizational changes.
- Review and update employee handbooks and standard operating procedures to ensure legal compliance.
- Guarantee adherence to local employment laws and regulations.
- Manage the new hire orientation process to effectively integrate new employees into the corporate culture.
