Hungarian Speaking Customer Agent - Remote Work with Relocation Support

Mercier Consultancy MDRemote — Miskolc, Borsod-Abaúj-Zemplén, Hungary

Remote Full-time

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Experience Level

Experience

Qualifications

Requirements Fluency in Hungarian (both spoken and written) is mandatory; English proficiency is a plus. Previous experience in customer service or similar roles is an advantage. Excellent communication and interpersonal skills with a strong customer focus. Willingness to adapt to life and work in Sofia, Bulgaria. Proficient in using computers, CRM software, and digital communication tools. Strong problem-solving abilities and a positive mindset. Openness to relocating with full support from the company.

About the job

Mercier Consultancy MD is hiring a Hungarian Speaking Customer Agent. This remote role is based in Miskolc, Borsod-Abaúj-Zemplén, Hungary, with full relocation support to Sofia, Bulgaria. The position suits Hungarian speakers interested in working with international clients and supporting customers across multiple channels.

Main Responsibilities

Deliver customer support in Hungarian by phone, email, and chat.
Respond to questions, handle complaints, and resolve issues efficiently.
Record all customer interactions accurately in the CRM system.
Work with other teams to improve service and customer experience.
Keep current on company products, policies, and industry developments.

Relocation Support

This position includes a fully paid relocation package to Sofia, Bulgaria.

About Mercier Consultancy MD

Mercier Consultancy MD is dedicated to providing exceptional consultancy services and fostering a dynamic work environment that supports professional growth and development.

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