About the job
The IME Quality Analyst at Dane Street, LLC plays a key role in upholding the standards of medical file reviews for workers' compensation cases. This fully remote position, open to candidates across the United States, is responsible for reviewing referral documents and ensuring that every client question receives a thorough and accurate response. The role is central to maintaining both client satisfaction and internal quality benchmarks.
Quality Audits
- Examine reports and related medical records to verify that all client questions are addressed and that documentation is complete.
- Collaborate with reviewers to clarify outstanding issues or request additional information when necessary.
- Communicate directly with clients to resolve questions or concerns about their referrals.
- Provide clients with regular updates on the progress of their referrals.
- Review reports for grammatical accuracy, correcting any errors before submission.
- Confirm that each report meets all requirements on the QA checklist before giving final approval.
- Format reports to ensure they are ready for client review and approval.
Communication
- Maintain clear, concise communication with clients, reviewers, and the Operations team.
- Engage confidently with physicians and clients to discuss the specifics of peer reviews.
This position may also include additional duties or projects as business needs change.
