About the job
Job Type: Full-time, long-term contractor
Workplace: Remote
Schedule: Full-time, aligned with U. S. business hours (Mountain Time Zone)
Compensation: $1,000 - $1,200 USD
Join our expanding immigration law firm as the primary client support specialist, collaborating closely with a solo attorney to enhance client interactions and streamline operational workflows. This entry-level role provides invaluable hands-on experience in immigration law, serving as the first point of contact for clients seeking legal guidance. You will be responsible for client intake, appointment scheduling, billing orientation, and maintaining ongoing communication in a dynamic, client-focused environment. As our practice grows, so will your responsibilities and opportunities for professional development. Bilingual Spanish speakers are highly preferred to cater to our diverse clientele.
Our dedicated immigration law practice prioritizes delivering personalized legal services, fostering strong client relationships, and addressing community needs.
We are looking for a dependable, detail-oriented individual with excellent communication skills who thrives in client-facing roles. The ideal candidate will show consistency and reliability, with Spanish language proficiency strongly preferred to effectively support our varied clients. This position is perfect for someone who enjoys direct client interaction alongside meticulous administrative tasks.
• Facilitate client intake processes to ensure a smooth onboarding experience and a positive first impression
• Screen and filter non-qualified calls, particularly concerning immigration defense cases, to optimize attorney time management
• Oversee comprehensive calendaring and scheduling systems to maintain efficient workflows and client appointments
• Provide clients with orientation on billing procedures and next steps to enhance transparency and satisfaction
• Manage basic email correspondence and client inquiries to ensure consistent communication and alleviate attorney workload
