Implementation Analyst

Point B is a premier business innovation firm that eliminates uncertainties in transformation efforts. We engineer your future by integrating cutting-edge technologies with industry insights to help you redefine your business and processes for sustained competitive advantage. We embody a unique consulting approach—we believe your success is intrinsically linked to ours. At Point B, we begin by understanding the challenges you face, partnering with you to identify the best solutions for your business, your workforce, and your vision for the future. Our exceptional Net Promoter Score (NPS) consistently outperforms our competitors by a significant margin, demonstrating our commitment to listening, responding swiftly, and delivering expedited value. When you collaborate with Point B, you gain the agility and confidence to recognize pivotal opportunities, navigate complexities effortlessly, and customize technology solutions to meet your specific requirements. Join us as we embark on a journey to shape your future today!

FourKites, Inc. is looking for an Implementation Consultant to support clients as they adopt the company’s supply chain visibility platform. This role is open to candidates based in Chicago, IL or working remotely anywhere in the United States. Role overview This position centers on helping clients realize the full value of the FourKites platform. The Implementation Consultant works directly with customers to understand their operations and tailor the platform to their needs. What you will do Collaborate with clients to identify business requirements and operational challenges Configure and customize the FourKites platform to match each client’s goals Lead clients through each step of the implementation process for a successful rollout Provide post-launch support, helping clients achieve efficiency improvements and higher satisfaction

About the Role OneTrack is growing quickly, serving enterprise clients with advanced AI solutions for warehouse and logistics operations. The Senior Implementation Manager plays a key part in this expansion, ensuring that each new deployment delivers real value and that client expectations are met from start to finish. This position connects sales with operational success, helping OneTrack turn every contract into a measurable client outcome. What You Will Do Lead the full client implementation process, starting at contract signature and continuing through ongoing value delivery. Coordinate cross-functional teams across sales, engineering (hardware and software), and field service to support successful deployments. Oversee complex, multi-site rollouts involving both hardware and software integration. Drive operational changes within warehouse environments, adapting solutions for each client’s needs. Manage change at all organizational levels, from frontline staff to executive leadership. Remain accountable for project results well beyond initial go-live. Translate advanced AI technologies into practical improvements within physical operations. Location This position is based in Chicago, Illinois, United States.

ServiceNow is looking for a Senior Principal Technology Consultant based in Chicago. This position focuses on guiding clients through technology transformation and helping them achieve stronger operational results. Role overview As a Senior Principal Technology Consultant, the work centers on designing and implementing solutions that streamline processes and improve service delivery for enterprise clients. Collaboration with teams across disciplines is a regular part of the job, ensuring that solutions meet a range of business needs. Impact This role plays a key part in shaping how clients use technology to reach their goals. The work directly influences client success and helps define the future direction of enterprise technology at ServiceNow. Collaboration Expect to work closely with cross-functional groups, sharing expertise and ideas to deliver practical solutions. The environment values forward-thinking approaches and encourages contributions that drive progress for both clients and the company.

About PatientIQPatientIQ is an innovative and rapidly expanding healthcare technology organization dedicated to enhancing patient outcomes through intelligent, data-driven care solutions. Our partnerships with healthcare providers, life sciences companies, and research institutions empower us to convert clinical insights into actionable strategies. As we continue to grow, we are committed to strengthening our operational framework to ensure stable and predictable growth throughout our commercial sector.About The RoleThe Implementation Project Manager at PatientIQ is a pivotal strategic leader tasked with orchestrating complex, enterprise-level implementations across extensive health systems and healthcare organizations. This role encompasses the complete lifecycle of implementation projects, from the executive kickoff phase to go-live and subsequent value realization, guaranteeing excellence in delivery across technical, operational, and organizational dimensions.This role will lead intricate SaaS implementations that often involve EHR integrations, data migrations, system conversions, and workflow transformation initiatives. The Implementation Project Manager will act as the primary delivery lead, engaging with executive stakeholders, EHR partners, and internal cross-functional teams to ensure successful outcomes within highly regulated and intricate environments.The ideal candidate blends enterprise program leadership with the agility and innovation typical of startups, providing structure and discipline while remaining flexible and solutions-oriented. They will take ownership of results and proactively eliminate obstacles, collaborating across teams to achieve successful delivery.What You'll DoEnterprise Implementation LeadershipOversee the comprehensive delivery of enterprise implementations from kickoff through to go-live, including intricate EHR (e.g., Epic, Oracle Health/Cerner) integration constructions, conversions, and migrations.Create and manage extensive project plans that encompass EHR integrations, interface constructions, data validation, system configurations, workflow redesigns, training, and go-live monitoring.Establish and maintain robust governance structures, communication schedules, and executive reporting mechanisms tailored for large-scale health system engagements.Drive the achievement of time-to-first-value, user adoption rates, and other critical implementation success metrics.Stakeholder Engagement & Risk ManagementManage communications to executive and operational stakeholders, ensuring clear reporting of implementation progress, risks, and impacts at all levels of the customer organization.Identify and mitigate cross-functional risks across technical, clinical, and operational workflows while maintaining meticulous documentation and change management practices.Escalate and resolve issues promptly, balancing customer experience with internal resource management.

Point B is a leading business innovation firm that eliminates uncertainty in transformation. We empower your future by amalgamating cutting-edge technologies with industry insights to help you redefine your business and its processes, ensuring you not only stay competitive but also thrive. At Point B, we approach consulting differently. We genuinely believe that your success is our success. We begin by understanding the unique challenges you face and collaborate to identify the best solutions tailored to your business, your workforce, and your future. Our exceptional NPS score consistently outperforms competitors, demonstrating our commitment to listening, agile responsiveness, and accelerating value delivery. Partnering with Point B means you’ll gain the speed and assurance needed to identify pivotal moments, manage complexities effortlessly, and adapt technology to your specific requirements. Let’s start shaping your future today.

Are you prepared to drive meaningful change?West Monroe is on the lookout for a Senior Consultant to join our Operations Excellence practice within the Enterprise Strategy & Execution (ES&E) discipline.This role requires a professional who possesses a strong background in guiding clients through significant technology transformation projects. Key responsibilities include overseeing transformation office setup and execution, managing essential workstreams, and handling value and vendor management activities.Our ES&E consultants provide holistic solutions that revolutionize operations via effective transformation management, strategic sourcing, and the optimization of people, processes, and technology. Candidates should also be well-versed in developing and enhancing supporting methodologies and tools, integrating these with various consulting solutions (e.g., technology and vertical practices).Key Responsibilities:Act as a program/project manager for expansive enterprise technology transformations, organizing and supervising both your work and that of others within a workstream; collaborate with team members and client functional and technical leads to ensure successful workstream planning and execution.Support the establishment and management of Transformation Offices that synchronize program governance, technology delivery, change management, enterprise architecture, and benefits tracking.Participate in client delivery teams as a program/project manager; manage your own tasks and those of others as per the project workplan and Statement of Work (SOW).Collaborate with third-party system integrators, creating integration plans and holding delivery partners accountable for scope, quality, timelines, and outcomes.Lead deliverables through comprehensive data collection, formulating sound hypotheses, and producing high-quality analyses.Enhance practice area capabilities by identifying and scoping practice development initiatives, leading onboarding efforts, and conducting training sessions for the practice.Engage in proposal development by synthesizing client needs and aligning them with West Monroe methodologies.

OpenGov provides AI-driven ERP solutions to local and state governments across the United States. More than 2,000 municipalities, counties, and public sector agencies use the OpenGov Public Service Platform to improve efficiency, adapt to change, and build public trust. The platform includes tools for asset management, procurement, contract management, accounting, budgeting, billing, revenue management, permitting, licensing, transparency, and open data. These products work together within the OpenGov ERP to help public organizations achieve their goals and maximize the impact of every decision. Learn more about OpenGov’s mission at OpenGov.com. Role overview The Lead Implementation Consultant takes a central role in delivering value to customers by guiding the implementation of OpenGov’s solutions. This position requires deep product knowledge, experience with public sector operations, and the ability to develop practical solutions for complex challenges. The role involves managing implementation projects, mentoring teammates, and contributing to delivery operations, sales scoping, and product development. Building strong cross-functional relationships is key to achieving both customer and organizational goals. What you will do Manage end-to-end implementation projects for new and existing clients, including gathering requirements, configuring the platform, and providing training. Serve as the main technical advisor for clients, ensuring communication stays clear and objectives are met. Guide government officials through the implementation process and support them as they adopt OpenGov solutions. Assess customer needs and challenges, working with teams across OpenGov to design solutions that improve client workflows. Develop specialized knowledge of government processes in different states to address a variety of client requirements with creative approaches.

New Relic, Inc. is seeking an Implementation Consultant - Solutions Architect to help clients adopt and integrate New Relic’s observability solutions. This position centers on understanding each client’s technical landscape, shaping tailored solutions, and overseeing successful deployments that bring real value. Key Responsibilities Assess client requirements and review their technical environments to ensure a strong foundation for implementation. Design solutions that use New Relic’s observability tools, adapting to each client’s unique needs. Lead and support projects from initial planning through final delivery, keeping projects on track and aligned with client objectives. Work closely with clients to confirm that every deployment meets their goals and contributes to overall satisfaction. Locations This role is available in several U.S. cities: Atlanta, Austin, Boston, Charleston, Charlotte, Chicago, Cleveland, Columbus, Dallas, Detroit, Houston, Indianapolis, Jersey City, Miami, Orlando, and Pittsburgh.

HeartFlow, Inc. is at the forefront of medical technology, pioneering innovations that enhance the diagnosis and management of coronary artery disease— the leading cause of mortality globally. Our flagship solution, the HeartFlow FFRCT Analysis, utilizes advanced AI algorithms to deliver a non-invasive cardiac test. This test generates a detailed, color-coded 3D model of a patient’s coronary arteries, illustrating how blockages affect blood flow to the heart. As the first AI-powered integrated heart care solution across the CCTA pathway, HeartFlow empowers healthcare professionals to accurately identify stenoses (RoadMap™ Analysis), evaluate coronary blood flow (FFRCT Analysis), and analyze coronary atherosclerosis (Plaque Analysis). Join us as we expand our innovative product pipeline and contribute to the evolution of precision heart care.As a publicly traded company (HTFL) recognized internationally for our commitment to healthcare innovation, we are endorsed by medical societies worldwide and are accessible for use in the US, UK, Europe, Japan, and Canada, having positively impacted over 500,000 patients globally.The Implementation Manager is a pivotal member of our Customer Success team, responsible for leading the integration of HeartFlow’s technology into customer accounts. This role serves as the technical support conduit, ensuring prompt resolution of field issues and driving customer satisfaction and loyalty.Key Responsibilities:Spearhead the implementation process for integrating HeartFlow’s innovative technology into new customer accounts.Oversee implementation projects for novel products or features, collaborating closely with the commercial team and customers.Deliver comprehensive training for end-users and the commercial team on HeartFlow products and CT data requirements, aligning with detailed training plans.Provide clinically relevant and technical insights in response to inquiries regarding the utilization of HeartFlow technologies.Document and manage customer feedback, training sessions, complaints, and resolutions within HeartFlow’s Customer Relationship Management system, contributing to the enhancement of our knowledge base for customer issues.Proactively ensure accurate implementation processes and maintain communication with stakeholders.

Elevate Your CareerAt MorganFranklin, we offer unmatched opportunities for professional growth and career advancement within a vibrant, entrepreneurial environment. Our culture supports you at every turn as you embrace new challenges and provide substantial value to some of the most prominent brokerage, insurance, and financial services firms in the world, including Fortune 100 companies, innovative growth entities, and mid-market organizations navigating pivotal moments. Collaborate closely with business leaders to tackle complex client issues and make a genuine difference. Join our diverse team that prioritizes collaboration and ongoing learning.The Team – Strategy & TransformationBecome a member of a skilled team with extensive experience in business and finance transformation, guiding clients through significant transactions (M&A, carve-outs, IPOs), implementing new systems, and addressing organizational challenges. Our focus is on helping organizations craft business strategies and execute transformation initiatives in operational accounting, financial process improvement, financial technology enablement, FP&A, and transactions.Your ImpactEngage with our Financial Services vertical, concentrating on brokerage, insurance, and financial services clients.Deliver high-quality solutions that drive measurable outcomes through major transformations.Support large-scale programs and multi-workstream initiatives, ensuring alignment and timely execution.Contribute to assessments of current states and develop actionable improvement roadmaps.Collaborate with senior team members to execute strategic initiatives and transformation projects.Assist clients undergoing significant transactions (M&A, carve-outs, IPO), enhancing financial processes, implementing systems, overcoming operational accounting challenges, and facilitating financial technology enablement.Participate in client workshops, gather requirements, and deliver impactful presentations.Leverage industry expertise to address complex challenges and produce tangible results.

At FourKites, we tackle intricate challenges that have a real-world impact. Whether facilitating the transportation of medical supplies from Cardinal Health or delivering groceries for Walmart, our platform empowers customers to manage global supply chains that are efficient, flexible, and sustainable. Become part of a team of inquisitive problem solvers who celebrate diversity, lead with empathy, and prioritize inclusivity. As an Implementation Manager at FourKites, you will act as the strategic leader behind enterprise transformations for Global 1000 companies managing complex supply chains. This role merges in-depth functional consultancy with robust project management to ensure successful software deployments. You will serve as a trusted advisor, converting intricate logistics challenges into streamlined solutions, fostering stakeholder relationships, and ensuring that enterprise implementations yield quantifiable business outcomes. Impact & Scope: Each implementation you oversee will enhance supply chain visibility for major enterprises, driving efficiency improvements and cost reductions across global logistics networks. What You’ll Be Doing: Core Responsibilities Contribute to our Global Implementation team, dedicated to assisting enterprise customers in successfully adopting FourKites as both a technological solution and a strategic approach to supply chain visibility across their organization. Act as a trusted advisor and empathetic advocate for customers, assisting them in building their initial supply chain visibility workflows in FourKites. Consult with our rapidly growing Global 1000 customer base, ensuring they start on the right path and continue to derive maximum value from the platform over time. Develop a thorough understanding of FourKites' capabilities and each customer’s unique challenges, including the operational issues being addressed through implementation, to serve as both a product expert and strategic partner throughout the change process. Implement tailored approaches for each customer based on their specific processes, requirements, and collaboratively established goals to ensure successful adoption. Facilitate the implementation process and associated activities, such as stakeholder training, executive reviews, and regular progress meetings to ensure project success and platform adoption.

About UsAt BriteCore, we are a pioneering company dedicated to empowering Property & Casualty (P&C) insurers. Our mission is to facilitate business growth and streamline operations through our innovative cloud-native technology.Our all-in-one software platform is critical for our carrier customers, allowing them to manage policies, billing, and claims efficiently while providing real-time analytics and digital portals for both agents and policyholders. Unlike others who depend on outdated systems, BriteCore is at the forefront of the transition to modern cloud technology. Our commitment to continuous improvement ensures we deliver new features and enhancements with a core insurance platform that is flexible and scalable—designed to adapt to the changing needs of insurers.We foster an inclusive and collaborative atmosphere, where team members are encouraged to share insights, challenge norms, and develop both personally and professionally. Our geographically distributed team shares a common passion for revolutionizing the insurance sector and providing outstanding service.Join BriteCore and contribute to shaping the future of insurance technology. Collaborate with talented professionals and make a significant impact. If you're ready to innovate and create something exceptional, let's work together to build the future of insurance software.

humanagency seeks an AI Implementation Specialist to advance construction technology efforts in Chicago. This role centers on integrating advanced AI tools to make construction workflows more efficient and support better project outcomes. Key responsibilities Collaborate with multidisciplinary teams to introduce and apply AI technologies on active construction projects. Identify opportunities to improve processes and support more efficient project delivery through AI-driven solutions. Support the adoption of new technology aimed at enhancing project results and delivery methods. Location This position is based in Chicago.

About LoopAt Loop, we are dedicated to unlocking profits trapped within the supply chain and reducing costs for consumers. We recognize that poor data and inefficient workflows create obstacles, limiting working capital and increasing expenses for all stakeholders in the supply chain.Our cutting-edge audit and pay platform utilizes domain-driven AI to navigate the complexities of supply chain data and documentation. By enhancing visibility into transportation expenditures, we empower companies to manage their costs effectively and drive profitability. Esteemed industry leaders such as J.P. Morgan Chase, Great Dane, Emerge, and Loadsmart are proud to partner with Loop.Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Susa Ventures, Flexport, and a host of top-tier angel investors. Our talented team boasts expertise from renowned companies such as Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and established industry leaders like C.H. Robinson.About the RoleWe are seeking a skilled Implementation Manager to work collaboratively across Sales, Pre-Sales, Engineering, and Customer Success teams to ensure a seamless onboarding experience for our clients. The Implementation Manager will conduct thorough discovery to understand client needs, configure Loop’s system, and manage each implementation from initiation through post-launch support to guarantee that internal and external timelines are adhered to. This role includes partnering with operations and engineering to ensure that the final configured product meets client requirements and is well-supported for ongoing service. The Implementation Manager will provide client support for both in-person and virtual implementations, offering product and operational expertise to effectively tailor the client’s instance while recommending best practices that may involve change management.Key ResponsibilitiesOversee project management for solution scoping and implementations, including but not limited to:Lead the onboarding process for new clients, ensuring a smooth transition from sales to implementation. Work closely with the sales team to gain a comprehensive understanding of client needs and requirements.Conduct kick-off calls—both remote and occasionally on-site—to provide an overview of Loop’s solution.Develop and implement detailed implementation plans for each client, outlining timelines, milestones, and deliverables while coordinating with cross-functional teams to ensure timely completion of all aspects of the implementation.Collaborate with Loop’s technical architect to define use cases for Loop’s product and roadmap.Participate in weekly status meetings...

OpenGov provides AI and ERP solutions designed for local and state governments across the United States. Over 2,000 public sector organizations, including municipalities, counties, state agencies, schools, and special districts, use the OpenGov Public Service Platform to improve efficiency, adapt to changing needs, and build public trust. The platform covers enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data. All of these tools work together within the OpenGov ERP, helping agencies prioritize and make the most of their budgets. Learn more about OpenGov’s mission at OpenGov.com. Role Overview The Implementation Consultant helps OpenGov clients get the most from their solutions by managing the full deployment process. This role calls for strong product knowledge, subject matter expertise, and the ability to recommend effective solutions. The consultant sets up new customers for success, ensures they see value from their investment, and supports improvements to OpenGov’s delivery operations. This includes advising during sales and project scoping, sharing feedback with R&D, and mentoring teammates. What You Will Do Lead implementation projects for new clients, guiding them through every step: data gathering, technical configuration, administrator training, and all other deployment needs. Act as the main technical contact for new customers or those expanding their use of OpenGov, keeping communication clear and deployment on track. Work directly with government officials and staff, helping them become skilled administrators and champions of the OpenGov platform. Assess customer requirements and challenges, collaborating with other teams to streamline and automate workflows for better results.

Advance Your Career with UsAt MorganFranklin Consulting, we provide unmatched growth opportunities and a pathway for career advancement. Our vibrant, entrepreneurial culture is designed to support you at every stage of your career journey.Take on exciting challenges and deliver tangible value to some of the most influential brokerage, insurance, and financial services companies, including Fortune 100 brands and dynamic mid-market firms. Collaborate closely with business leaders to tackle complex client issues and create a significant impact. Join a diverse team dedicated to collaboration and ongoing learning.About the Team – Strategy, Technology & TransformationBecome a part of a talented group of professionals with extensive experience in business and finance transformation. We guide clients through significant transactions (M&A, carve-outs, IPOs), system implementations, and organizational challenges. Our focus is on developing business strategies and executing transformation initiatives in operational accounting, financial process improvement, financial technology enablement, FP&A, and transactions.Your Role and ImpactProvide strategic advice and solutions to senior executives in our Financial Services vertical, helping them extract value from significant investments and transformations.Collaborate with clients in brokerage, insurance, and financial services to address intricate challenges and achieve measurable results.Lead and oversee large-scale programs and multifaceted initiatives that drive transformation.

West Monroe seeks a Senior Consultant, NetSuite, to join the Technology & Experience team. This role is available in several major cities, including Chicago, Dallas, Los Angeles, Minneapolis, New York, San Francisco, Seattle, and Washington, D.C. Role overview Senior Consultants at West Monroe guide clients through NetSuite software deployments, focusing on organizations in the middle to upper middle market. Projects often involve complex, transformative work and require close collaboration with team members across disciplines. The position centers on managing NetSuite implementations from kickoff through completion, ensuring clients reach their goals. Key focus areas Lead to Close Order to Cash Plan to Report Procure to Pay Plan to Produce Project to Cash International Management Requirements Extensive experience with NetSuite software deployments Demonstrated success leading NetSuite implementation projects Strong understanding of the business processes listed above Collaborative approach to working with clients and teams

Are you prepared to drive meaningful change?At West Monroe, our people are at the core of our success. We take pride in offering a fresh perspective on consulting through a collaborative, flexible, and determined approach. Our inclusive and collaborative culture is foundational to our identity, fostering an environment devoid of hierarchies, silos, or egos. We focus on smart ideas and the ambition to deliver impactful results for our clients. Recognizing that diverse perspectives lead to the best outcomes, we prioritize inclusion and diversity as core values. Our clients depend on our expertise to navigate their toughest challenges by leveraging technology with a business-oriented and industry-specific approach. We combine the right knowledge and methodology to help them seize opportunities and achieve tangible results. This is where you come into play.