About the job
About Tailscale
Tailscale is revolutionizing the Internet by providing software that simplifies secure interconnectivity for individuals and their devices, regardless of location. From individual users to large corporations, teams of all sizes leverage Tailscale daily to safeguard their networks, streamline access to internal tools, and much more. We are committed to creating a user-friendly, sensible, and safe Internet, reminiscent of its earlier days. Established in 2019, we operate as a fully distributed team and are supported by renowned investors including Accel, CRV, Insight, Heavybit, and Uncork Capital.
Job Description
As an Implementation Engineer (IE) at Tailscale, you will play a pivotal role in shaping the initial experience for our customers with our product. Reporting directly to the CSE Team Lead, you will function at the crossroads of Pre-sales, Support, and Product, with the goal of ensuring our customers achieve value from our solutions. You will oversee a significant number of accounts across both commercial and enterprise sectors, guiding them through the essential first 30 days of their engagement with Tailscale. This is a high-impact, technical role tailored for individuals with intellectual curiosity, empathy, robust networking fundamentals, and a dedication to assisting customers in resolving sophisticated connectivity and security challenges using Tailscale. Your mission is to embed Tailscale as a fundamental element of our customers' infrastructure from day one.

