Implementation Engineering Manager - Pune

Role overview NICE Ltd. seeks an Engineering Tech Manager (CCaaS) to lead teams in Pune, India. This role centers on guiding engineering groups that build and maintain cloud-based contact center solutions. The manager will be responsible for ensuring technical excellence and that all projects align with broader company objectives. What you will do Direct the development and rollout of Contact Center as a Service (CCaaS) products Lead and mentor engineering teams, encouraging collaboration and professional growth Coordinate with other departments to drive engineering projects forward Champion new ideas and improve efficiency within ongoing initiatives Keep a strong focus on delivering dependable, scalable technology for customer engagement Location This position is based in Pune, India.

At NiCE, we embrace challenges without limits. We are driven, innovative, and always strive for excellence. If you share our ambition, we invite you to join us for an exhilarating career opportunity that will ignite your passion.What does the role entail?This role involves leading multiple R&D teams focused on developing a suite of enterprise-level and cloud-scale products.We seek a seasoned R&D leader who is enthusiastic about building and managing cloud-native, highly distributed products utilized by millions of users within a SaaS framework. You should possess a solid grasp of agile development methodologies and excel at leading high-performing R&D teams.How will you contribute?Direct a team of skilled engineers, including Development and QA professionals. Oversee all personnel aspects, such as recruitment, performance reviews, mentoring, and promotions.Take ownership of the development and delivery of the components for which your team is accountable.Collaborate with the Product Owner and Software Architect to plan product development activities.Act as the Scrum Master for the development team.Engage with the Scrum team to encourage best practices and continuous improvement.Work collaboratively with team members on development tasks, conduct code reviews, and ensure adherence to high engineering standards, including Test Automation and Unit Testing.Join the leadership team, participating in release planning and product strategy.Serve as the engineering contact for managing product defects and support inquiries.

At NiCE, we believe in pushing the boundaries of what's possible. Our ambition drives us to be game changers in the tech landscape, and we strive to exceed the highest standards in everything we do. If you share our passion for innovation and excellence, we have an exciting career opportunity that will ignite your passion.What does the role entail?Your primary responsibility will be to lead multiple R&D teams focused on creating a suite of enterprise-grade, cloud-scale products.We are seeking a seasoned R&D leader who is dedicated to developing and managing cloud-native, highly distributed products used by millions in a SaaS environment. A comprehensive understanding of agile development methodologies and the ability to lead a high-performing R&D team is essential.How will you contribute?Guide a skilled team of engineers, including Development and QA. Oversee all personnel-related aspects, including hiring, performance reviews, mentoring, and promotions.Take ownership of the development and delivery of the components your team is responsible for.Collaborate with the Product Owner and Software Architect to effectively plan development activities.Serve as the Scrum Master for the development team.Work closely with the scrum team to promote best practices and continuous improvement.Engage hands-on with team members in development tasks, conduct code reviews, and maintain high engineering standards, including Test Automation and Unit Testing.Participate in leadership discussions regarding release planning and product strategy.Act as the engineering contact for product defect management and support inquiries.Do you have the qualifications?B.E./B. Tech or M.E./M. Tech in Computer Science, Electronics Engineering, or equivalent.A minimum of 3 years of experience managing a software engineering team focused on enterprise products.At least 13 years of overall experience in software engineering.A proven track record of delivering software projects on time and within budget.Technical expertise in software development.Strong leadership abilities with experience in coaching and motivating team members.Excellent communication skills; fluency in English is required.Proven ability to influence others in complex situations.A proactive approach with a demonstrated ability to tackle projects with enthusiasm.Comfortable navigating a complex matrix environment.

At NiCE, we embrace challenges and redefine our limits. We are passionate innovators and champions of change, aiming for excellence in everything we do. If you share our ambition, we invite you to explore a career opportunity that will ignite your passion and drive.Tech Manager (Engineering) – Performance & Platform ExcellenceHow will you make an impact?Lead and develop a high-performing engineering team dedicated to ensuring performance, scalability, and reliability across the platform.Establish and implement a performance engineering strategy adopted by multiple product teams.Oversee a center of excellence, defining standards, frameworks, and governance for performance testing and scalability.Advance the evolution of performance testing frameworks and tools such as JMeter, BlazeMeter, Gatling, or similar.Drive the development of AI-powered testing and analysis capabilities to enhance efficiency and insight.Integrate performance testing into CI/CD pipelines for early detection and resolution of production issues.Collaborate with architecture, product, and engineering teams to identify risks and influence system design for scalability.Equip teams with production-like testing environments, tools, and data strategies.Provide comprehensive visibility into performance health, risks, and roadmap progress.

At Nice Ltd., we constantly push boundaries and embrace challenges without limits. Our ambition drives us to be game changers in the industry, and we strive for excellence in everything we do. If you share our passion for innovation and success, we invite you to explore this extraordinary career opportunity. What is This Role About? This Manager, Business Consulting (AI Adoption) position is a critical leadership role within our Customer Services Automation AI Center of Excellence. You will spearhead a team dedicated to fostering measurable adoption, utilization, and business impact within our AI customer community.This role focuses on people leadership, ensuring customers derive ongoing benefits and operational success from AI solutions such as Copilot, AutoSummary, Autopilot, and Conversational AI. You will collaborate across various functions, including Customer Success, Product, Delivery, Sales, and Engineering, to develop scalable frameworks for global AI adoption. This position emphasizes business outcomes, workflow integration, and value realization rather than mere feature enablement. How Will You Make an Impact? As the Manager of Business Consulting, you will:Lead and nurture a team of AI Adoption Consultants.Drive adoption and consumption outcomes across a portfolio of enterprise AI customers.Develop and refine repeatable adoption playbooks, scorecards, and operational rhythms.Collaborate with internal teams to eliminate obstacles and speed up customer time-to-value.Translate AI usage into tangible business value, operational KPI improvements, and compelling narratives for executives.Team LeadershipManage, coach, and enhance the capabilities of a team of AI Adoption Consultants.Set clear expectations and maintain high-quality standards to foster a performance-driven culture.Support recruitment, onboarding, skill enhancement, and talent development.Ensure team activities align with customer outcomes and business objectives.AI Adoption & Value RealizationLead the adoption strategy for a portfolio of enterprise AI customers.Ensure customers meet usage targets and achieve measurable business impacts.Identify gaps in adoption, usage risks, and underutilization patterns.

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Tech Lead. In this pivotal role, you will guide our development team in creating innovative software solutions, ensuring high quality and timely delivery. You will collaborate closely with cross-functional teams to define project requirements, design robust architectures, and implement best practices in software development.

We are seeking a dedicated PMO Consultant to join our dynamic team at Telefonica Tech. In this role, you will play a vital part in the management and optimization of our project management office, ensuring alignment with strategic goals and enhancing project delivery efficiency.The ideal candidate will possess strong analytical skills, exceptional communication abilities, and a solid understanding of project management methodologies. If you have a passion for driving project excellence and are eager to contribute to a leading technology firm, we encourage you to apply.

At Parallel Wireless, we are seeking a dynamic Tech Lead specializing in Open RAN solutions to join our innovative team in Pune. As a leader in the telecommunications industry, you will play a pivotal role in revolutionizing mobile networks through our cutting-edge GreenRAN™ technology. Your expertise will help shape the future of connectivity, ensuring that our solutions are efficient, automated, and flexible to meet the demands of next-generation networks.

Senior Tech Specialist, SecurityAs a Senior Tech Specialist in Security at brillio-2, you will play a crucial role in safeguarding our digital assets and infrastructure. Your expertise will guide our security strategies and implementations, ensuring the highest levels of protection against potential threats. You will collaborate with cross-functional teams to design, implement, and manage security protocols while staying abreast of the latest security trends and technologies.

We are seeking a highly skilled Tech Lead .NET to join our dynamic team at FiniteHR Consulting. In this role, you will leverage your expertise in .NET technologies to lead a team of talented developers, ensuring the successful delivery of high-quality software solutions. You will be responsible for defining technical architecture, making critical design decisions, and mentoring team members to uphold best practices in development.

Join Our Team as a Senior Engineering Manager!At Helpshift, a proud member of Keywords Studios, we are revolutionizing customer support by bridging the gap between traditional service channels and the modern consumer's preference for mobile and messaging communication. Our AI-driven platform empowers companies to address customer issues swiftly and effectively, enhancing overall satisfaction.Leading brands like Supercell, Scopely, and Rovio rely on Helpshift to deliver messaging-first customer support. With our technology installed on over two billion devices globally, we serve more than 820 million active users. We seek an ambitious, experienced, and solution-focused individual who thrives in a dynamic, technology-forward environment.At Keywords Studios, we continue to develop world-class services tailored for video game and interactive content creators. Our team members are passionate, skilled, and committed to excellence. We value diversity and celebrate the uniqueness of our talent, whether in one of our 70+ studios around the globe or collaborating virtually.As a Senior Engineering Manager, you will lead a technically adept and enthusiastic team. Our engineers are product-minded and dedicated to delivering high-quality features while maintaining robust systems. Explore our Helpshift Engineering Blog to discover the exciting work happening at Helpshift.

Entrata, established in 2003 by forward-thinking college students, has redefined the landscape of online rent payment and property management software. As a recognized global leader, we proudly serve property owners, managers, and residents, having received accolades such as the Utah Business Fast 50 and the Silicon Slopes Hall of Fame - Software Company - 2022. Our extensive software suite encompasses tools for rent payments, insurance, leasing, maintenance, marketing, and communication, revolutionizing property management on a global scale.With a dynamic workforce of over 2,200 talented professionals worldwide, Entrata fosters a culture of intelligence and adaptability. Our teams collaborate across various locations, including Utah, Texas, India, Israel, and the Netherlands. We combine the innovative spirit of a startup with the reliability of an established corporation, emphasizing transparency and open communication through executive town halls. Our products are not only desirable but essential for the industry. At Entrata, we are dedicated to enhancing living experiences, promoting collective excellence, embracing boldness, and valuing diverse perspectives to create a better world to live in.We are on the lookout for exceptional talent! If you are a driven innovator, a quick learner, and a fierce competitor, Entrata's Research and Development department invites you to join us as a Software Engineer. In this role, you will collaborate closely with senior architects and directors to design database schemas and establish foundational code architecture, enabling our offshore teams to execute effectively. You'll have ownership of various projects, guiding them from inception to successful completion.

ConnectWise is seeking a dynamic and experienced Senior Manager of Software Engineering to lead our talented development team in Pune. In this role, you will oversee the software engineering processes, ensuring that projects are completed on time and to the highest standards. You will collaborate with cross-functional teams to innovate and implement solutions that drive our business forward.As a key leader, you will mentor and guide engineers, fostering a culture of excellence and continuous improvement. Your expertise will be crucial in shaping the future of our software products, enhancing user experiences, and delivering exceptional value to our clients.

Join QAD Inc. as an Engineering Manager for our innovative Agentic Platform. In this role, you will lead a talented team of engineers, driving the development and enhancement of cutting-edge solutions that empower businesses to harness the full potential of technology. Your leadership will be crucial in fostering an environment of collaboration and innovation, ensuring our engineering practices align with industry best standards.

ABOUT THE ROLEJoin our dynamic global team at TransPerfect as a Web Engineering Manager, where you will spearhead our Pune-based web development team within a diverse and distributed web organization. This role emphasizes people management, project delivery execution, and maintaining team well-being, ensuring engineers achieve their highest potential while adhering to global standards and technical direction.In this managerial position, you will collaborate closely with Lead Developers, Quality Assurance specialists, and regional stakeholders, guaranteeing consistent delivery across a vast portfolio of corporate and marketing websites that encompass both legacy platforms and modern web technologies.As part of your onboarding process, you will spend approximately two weeks in our London office to align on operational methodologies, standards, tooling, and connect with key stakeholders.KEY RESPONSIBILITIESTeam Leadership & People ManagementOversee and mentor a team of web developers based in Pune.Conduct regular one-on-one meetings, performance evaluations, and career development discussions.Promote a positive, inclusive, and high-performance team culture.Facilitate the onboarding and mentoring of new team members.Serve as the primary personnel manager for the Pune web team.Delivery & ExecutionManage daily project delivery, capacity planning, and task prioritization.Ensure projects are completed on schedule and meet established quality standards.Collaborate with Project Management, QA, and DevOps teams to facilitate smooth release processes.Identify potential delivery risks and escalate as necessary.Assist in establishing and maintaining consistent development processes.Collaboration & AlignmentWork closely with Lead Developers to ensure alignment with architectural and technical standards.Collaborate with global stakeholders across London, the US, and Europe.Support recruitment efforts for the Pune team in partnership with global leadership.Act as a local escalation point for delivery and personnel-related issues.Continuous ImprovementContribute to the advancement of development practices and team workflows over time.Encourage the adoption of new tools, platforms, and processes.Foster knowledge sharing and continuous learning within the team.

ABOUT THE ROLEWe are looking for a dynamic Web Engineering Manager to spearhead and nurture our web development team based in Pune, as an integral part of our global Web organization. This position emphasizes effective people management, project delivery, and overall team well-being, empowering engineers to excel while ensuring alignment with international standards and technical directives.In this role, you will collaborate closely with Lead Developers, QA teams, and regional stakeholders to guarantee seamless delivery across an extensive portfolio of corporate and marketing websites, which includes both legacy systems and a contemporary web stack.As part of the onboarding process, the successful candidate will engage in a two-week orientation at our London office to align on operational methodologies, standards, tools, and key stakeholders.KEY RESPONSIBILITIESTeam Leadership & People ManagementLead and support a talented team of web developers based in Pune.Facilitate regular one-on-ones, performance evaluations, and career development initiatives.Cultivate a positive, inclusive, and high-performance team culture.Assist in onboarding and mentoring new team members.Serve as the primary people manager for the Pune web development team.Delivery & ExecutionOversee daily project delivery, capacity planning, and prioritization of workloads.Ensure timely delivery of work adhering to established quality standards.Collaborate with Project Management, QA, and DevOps teams to facilitate smooth releases.Identify potential delivery risks and escalate issues as needed.Help establish and maintain consistent development processes.Collaboration & AlignmentWork closely with Lead Developers to align with architectural and technical standards.Engage with global stakeholders from London, the US, and Europe.Support recruitment efforts for the Pune team alongside global leadership.Act as a local point of escalation for delivery or personnel-related matters.Continuous ImprovementAssist in enhancing development practices and team workflows over time.Promote the adoption of innovative tools, platforms, and processes.Encourage knowledge sharing and continuous learning within the team.

Join Helpshift, a pioneering SaaS platform that empowers businesses to deliver an exceptional customer support experience seamlessly integrated within their applications! With our technology installed on over 2 billion devices, we engage with more than 900 million users monthly, facilitating approximately 7 million conversations every month. As a Senior Engineering Manager, you will spearhead projects that enhance these interactions, maximizing value for consumers.In this role, you will lead a dynamic and technically adept team of engineers who prioritize product quality and care deeply about delivering impactful features. Our Engineering Blog showcases the fascinating work we undertake at Helpshift. Be part of a culture that values innovation and quality!Key Responsibilities:Lead the team focused on enhancing workflows, including chatbots and auto-assignment systems, while integrating AI capabilities.Evaluate software solutions and system performance, mentoring the software development team.Ensure the stability, scalability, and resilience of the Helpshift platform.Oversee the development, deployment, and integration of software solutions.Drive improvements in performance, efficiency, and sustainability of our products.Advocate for team members and foster a positive work environment.Mentor junior software developers with patience and clarity.Strategically plan and execute project timelines.Identify training needs and foster talent development.Recruit and onboard team members and contractors.Exhibit strong work ethics and collaborative spirit.Collaborate effectively with team leaders and other departments.

At Druva, you won't just become part of a team; you'll be a key player in redefining the future of data security when it matters the most. Our innovative, cloud-native solutions are tailored to simplify the most challenging aspects of cyber resilience for our clients. As the frontrunner and industry leader in fully managed SaaS data protection, we empower organizations to secure and recover their data from ransomware, cyberattacks, and operational disruptions while eliminating the complexities, costs, and risks associated with legacy systems. Our rapid growth and recognition in the industry speak volumes: Druva has been acknowledged as a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Our customers echo this leadership daily, reflected in strong Gartner Peer Insights ratings, impressive Net Promoter Scores (NPS), and outstanding willingness-to-recommend results. Explore more about us at druva.com and connect with us on LinkedIn, X, and Facebook. Our Enterprise Workload solution offers a unified server backup and archival system built on Druva’s secure, high-performance cloud platform. With Phoenix, data can be stored indefinitely, featuring limitless snapshots and flexible retention policies, all while significantly reducing backup costs. Druva employs a multi-layered approach to data security, providing organizations with the tools to meet both their data security and privacy needs. As the Engineering Manager, you will lead a talented team of senior engineers responsible for delivering features and enhancements for scalable distributed systems and applications. This role involves active participation throughout the entire product development lifecycle, including product roadmap planning, requirements specification, design, delivery, testing, documentation, release management, support, and maintenance. Additionally, you will oversee talent management activities, such as mentoring, providing feedback through regular 1-1s, and conducting performance appraisals.

At FloQast, we are seeking a Senior Manager of Software Engineering who will play a pivotal role in cultivating inclusive and collaborative teams focused on delivering exceptional customer outcomes. Leveraging your technical expertise, you will mentor team members while driving continuous process enhancements that contribute to their success. This role entails close collaboration with Product Management, Design, and various other departments to ensure that we meet our customers' needs effectively. You will report directly to the Director of Engineering and be part of a rapidly expanding engineering department within our organization.