Maki logoMaki logo

Implementation Intern

MakiParisNew
On-site Internship

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Entry Level

Qualifications

Qualifications:- Strong communication skills with the ability to build relationships.- Detail-oriented with strong organizational skills.- Ability to work collaboratively in a team environment.- Eagerness to learn and adapt to new challenges.- Familiarity with project management tools is a plus.

About the job

Join Our Dynamic Implementation Team
Become a vital part of our Implementation team, alongside Luisa, Emma, Nadia, Rafik, Britt, and Paul-Louis, our COO. At Maki, you will collaborate closely with a passionate team dedicated to ensuring our clients maximize their experience with our solutions.

The Implementation Team is focused on onboarding new clients. Our aim is to empower them to utilize Maki to its fullest potential and guarantee their satisfaction while delivering on our promises. This role involves significant large-scale project and change management, working hand-in-hand with enterprise clients.

Your Mission
As an Implementation Intern, you will assist our Implementation Managers in various operational tasks and contribute actively to client projects. Your role will encompass multiple facets of the customer journey.
Your Key Responsibilities:

  • Client Implementation Support: Assist clients in defining their candidate journeys, monitoring the impact, and ensuring a smooth onboarding process.

  • Client Relationship Management: Engage in regular, structured communication with clients to ensure they derive maximum value from Maki.

  • Feedback Analysis: Gather, organize, and relay client feedback to our Product, Engineering, and Sales teams to foster continuous improvements.

  • Process Optimization: Create and enhance essential processes for effectively monitoring customer interactions using ClickUp, our internal tool for Implementation and Success.

  • Strategic Project Contribution: Participate in initiatives supporting large-scale projects and change management for our enterprise clients.

Together, we will define your priorities to ensure a rich and customized learning experience. As one of Maki's early employees, you will have the unique opportunity to influence the future of our team. We deeply value ownership in our processes and products, believing that our success is largely attributed to our team.

About Maki

Maki is an innovative company focused on delivering impactful solutions to enterprise clients. Our team is committed to ensuring that our clients achieve their goals through exceptional service and support. We believe in fostering a collaborative and dynamic work environment where every team member can thrive and contribute to our collective success.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.