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Experience Level
Manager
Qualifications
The ideal candidate will possess:Strong project management skills and a proven track record in customer onboarding. A passion for educating others and facilitating learning. Technical proficiency, particularly with SaaS tools. Exceptional interpersonal skills and a genuine affinity for working with people. An interest in influencer marketing and its evolving landscape.
About the job
Location: Los Angeles (hybrid work model)
Role overview
The Implementation Manager helps new customers get started with the CreatorIQ platform. This position combines technical setup, client education, and teamwork across departments to ensure each account launches smoothly. The goal is to give every client a strong foundation and a positive experience from the start.
What you will do
Manage the onboarding and implementation process for new CreatorIQ customers, making sure transitions are smooth and experiences are high quality.
Set up the CreatorIQ platform to fit each client’s package and unique needs.
Act as a subject matter expert, providing training that fits each customer’s workflows and objectives to help them use and expand their platform adoption.
Collaborate with Sales and Customer Success teams to align on client goals, manage expectations, and support long-term success.
Use CreatorIQ’s implementation methods and best practices, applying judgment to refine onboarding as needed.
About CreatorIQ
At CreatorIQ, we empower brands and agencies to succeed in the creator economy. As a leading platform in influencer marketing, we are dedicated to fostering human connections and driving impactful growth. Our commitment to innovation and excellence has set us apart as an industry leader.
About CompassX:At CompassX, we pride ourselves on being the trusted partner for our clients in navigating high-stakes strategic initiatives and transformational projects. Our mission is to foster a community of innovative thinkers dedicated to delivering exceptional results for our clients.In this role, you will harness your experience, creativity, and skill…
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