Implementation Manager - Primary Care

Join our compassionate team at Home Instead Care as a Registered Care Manager! We are dedicated to providing exceptional care to our clients in the London Borough of Hammersmith and Fulham. In this pivotal role, you will lead our care team, ensuring the highest standards of service delivery and care quality.Your responsibilities will include managing care plans, supporting staff, and liaising with clients and their families to promote a caring and supportive environment. We are looking for a dynamic leader who is passionate about making a difference in the lives of others.

As a Care Manager at City County Healthcare Group Ltd, you will play a vital role in ensuring the delivery of high-quality care services to our clients. Your responsibilities will include overseeing care planning, managing staff, and ensuring compliance with regulatory standards. We are looking for a compassionate and dedicated individual who is committed to improving the lives of those we serve.

Join our dedicated team at City and County Healthcare Group Ltd as a Care Manager, where you will lead a committed group of professionals to provide exceptional care services. In this full-time role, you will oversee care delivery, ensuring adherence to quality standards while fostering a positive work environment.

Care Operations ManagerLevel I4Location: London, with a hybrid working model requiring a minimum of 3 days in the office.Recruiter: Nick UptonHiring Manager: James BarnesAs the Care Operations Manager, you will lead the operational efficiency of our contact center teams across various BPO locations. Your role involves collaborating with multiple departments to ensure the success of the business. You will analyze operational metrics to identify opportunities for enhancement and implement effective strategies aimed at boosting productivity and service quality.Key ResponsibilitiesOversee Care performance across the marketplace via outsourced teams.Collaborate with global and local stakeholders to manage service queue performance for customers, partners, and riders across various channels.Develop insights and targets to measure Care performance effectively.Lead projects aimed at transforming performance across key KPIs (CSAT, Policy Adherence, AHT, QA) and own performance improvement initiatives.Identify gaps and collaborate with partners and internal teams to develop and implement performance improvement strategies.Conduct independent performance analyses and present updates to executives and Care leadership.Manage outsourced partners’ performance, identifying areas for improvement and implementing action plans to achieve customer experience excellence.Ensure Care services set Deliveroo apart, fostering best-in-class customer satisfaction across all market segments.Drive change by identifying operational gaps, forming hypotheses, and executing improvement initiatives.Present performance data against Care action plans and objectives on a weekly, monthly, and annual basis.Participate in the 24/7 emergency on-call rotation, approximately once every quarter.

Join our dedicated team as a Care Coordinator at Home Instead Care in London, where you will play a pivotal role in ensuring our clients receive the highest quality of care. As a Care Coordinator, you will manage the schedules for caregivers, ensuring that clients’ needs are met with compassion and efficiency. Your organizational skills and attention to detail will help us maintain our commitment to providing exceptional home care services.

As a Care Manager at City County Healthcare Group Ltd, you will play a pivotal role in ensuring the delivery of high-quality care services to our community. You will lead a dedicated team, coordinate care plans, and foster strong relationships with clients and their families. This is an opportunity to make a significant impact in the lives of those you serve while working in a supportive and dynamic environment.

SR Group of Companies seeks an experienced Environmental Services Manager for a temporary role at its Long Term Care facility in London. The position leads the environmental services department, ensuring the facility remains clean and sanitary for residents and staff. Key responsibilities Supervise and support the environmental services team Maintain facility cleanliness and safety standards across all areas Promote a safe, sanitary environment for everyone in the facility Follow and enforce policies related to infection control and sanitation Requirements Leadership experience in environmental services, ideally in long term care or healthcare Strong commitment to upholding facility standards and patient care Ability to manage and motivate a diverse team This temporary position is based in London.

Join our compassionate team at Home Instead Care as an Evening Care Assistant, where you will play a pivotal role in enhancing the lives of our clients in the London Borough of Waltham Forest. You will provide essential support to individuals in their homes, ensuring they receive the care and companionship they need during the evening hours.Your responsibilities will include assisting with daily living activities, personal care, and providing companionship. We are looking for dedicated individuals who are passionate about making a difference in the lives of others.

Join our dedicated team at Home Instead Care as a Weekend Care Professional, where you can make a meaningful difference in the lives of our clients. We are looking for compassionate individuals who are passionate about providing high-quality care and support to the elderly in their own homes. As a Weekend Care Professional, you will be responsible for assisting clients with daily activities, ensuring their comfort and safety, and fostering a positive and supportive environment. This is a rewarding opportunity to help individuals maintain their independence and improve their quality of life.

Role Overview City & County Healthcare Group Ltd is looking for a Compassionate Care Assistant in the London Borough of Lambeth. This role supports individuals with daily living, focusing on comfort, safety, and well-being. What You Will Do Assist clients with everyday tasks and personal care Help maintain a safe, welcoming environment Support clients’ comfort and dignity throughout daily routines

Are you passionate about providing compassionate care? Join our team as a Live-In Care Assistant in London. In this fulfilling role, you will support individuals in their daily activities, ensuring they receive the highest standard of care in the comfort of their own homes. We seek dedicated and empathetic individuals who can make a difference in the lives of our clients.

Join our dedicated team as a Care Assistant, where your compassion and commitment can make a real difference in the lives of those we support. We are looking for individuals who are passionate about providing high-quality care to our clients in the London Borough of Camden. Your role will involve assisting clients with daily living activities, offering emotional support, and ensuring their comfort and well-being.

Are you passionate about making a difference in people's lives? Join us as a Care Assistant and be an integral part of our dedicated team at City County Healthcare Group Ltd. In this fulfilling role, you will provide essential support to individuals in need, helping them with daily activities and ensuring their comfort and well-being.

Are you a compassionate individual with a passion for providing care to those in need? Join our dedicated team as a Live-In Care Assistant in London. In this fulfilling role, you will live with and support clients in their daily activities, ensuring their well-being and comfort.Your responsibilities will include assisting with personal care, meal preparation, medication management, and companionship. We are looking for someone who values dignity and respect, and who is committed to enhancing the quality of life for our clients.

Join our dedicated team at Home Instead Care as a Care Assistant and make a meaningful difference in the lives of our clients. We are looking for compassionate individuals who are committed to providing high-quality care and support to seniors in their own homes. As a Care Assistant, you will assist with daily living activities, companionship, and personal care, ensuring a safe and nurturing environment.If you are passionate about helping others and want to contribute to enhancing the quality of life for our clients, we would love to hear from you!

Join our dedicated team at Home Instead Senior Care as a Care Professional, where you will make a significant impact on the lives of seniors in the London Borough of Lewisham. As a Care Professional, you will provide personalized care, companionship, and support to help our clients maintain their independence and quality of life.

About MoneyboxAt Moneybox, we are committed to empowering individuals to enhance their lives. We believe that true wealth extends beyond mere financial resources; it encompasses the freedom, opportunities, possibilities, and peace of mind that come with effective wealth management. As an award-winning wealth management platform, we proudly assist over 1.5 million users in building their wealth, whether they are saving for their first home, investing, or planning for retirement.About the RoleAs a Customer Care Executive at Moneybox, you will be an integral part of our dedicated Customer Care team, focusing on handling escalations and providing specialized support within our broader customer operations department. You will play a crucial role in assisting customers who face vulnerabilities, resolving complaints and escalations, and navigating challenging situations such as bereavements.Reporting to the Customer Care Team Lead, you will collaborate across all Customer Care areas to ensure positive outcomes for our clients. It is essential to possess in-depth knowledge of Moneybox products and services to deliver exceptional customer care. We seek an empathetic professional who is passionate about advocating for customers' best interests and is comfortable engaging in difficult conversations when necessary.As part of our small but impactful team, regular collaboration with all customer-facing teams is vital. You will often engage in initiatives aimed at enhancing service quality, adapting to regulatory changes, and improving operational efficiencies and customer satisfaction.In addition to the responsibilities outlined in the job specification, your role will encompass the following duties:De-escalation:- Calmly manage tense situations and de-escalate conflicts with customers.- Maintain professionalism and composure even under pressure.- Actively listen to customers and address their concerns effectively.Prompt Assistance:- Timely respond to customer inquiries and complaints.- Provide regular updates regarding the status of customer issues.- Ensure all customer inquiries are resolved efficiently.Creative Problem-Solving:- Identify and recommend innovative solutions to customer issues.- Think outside the box to address complex challenges.- Continuously explore opportunities to enhance customer service processes.

Join our dedicated team at Home Instead Care as a Care Assistant, where your compassion and commitment can make a significant difference in the lives of others. As a Care Assistant, you will provide essential support to individuals in their homes, assisting with daily activities, companionship, and personal care. Your role is vital in helping our clients maintain their independence and quality of life.

Join our compassionate team at Home Instead Senior Care as a Live-in Care Assistant, where your dedication will provide vital support to elderly clients in the London Borough of Redbridge. As a Live-in Care Assistant, you will offer personalized care, companionship, and assistance with daily activities, ensuring our clients maintain their independence and quality of life.