Implementation Manager

Leap Event Technology is a fully remote-friendly organization, welcoming applicants from across North America.ABOUT US:At Leap Event Technology, we are transforming the event tech landscape by enabling organizers to craft experiences that captivate, excite, and leave a lasting impact. Our comprehensive suite of ticketing solutions, mobile applications, experiential marketing strategies, and patron management tools, coupled with our expert marketing services, empower event organizers to maintain continuous engagement and gather extensive customer data throughout their events. Esteemed brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL trust us to enhance their events.Comprising a diverse and enthusiastic team of event aficionados, we are committed to revolutionizing event experiences for our clients. Our passion for events, combined with our extensive knowledge and hands-on expertise, drives our daily operations. With offices in Dallas, Montreal, and Sydney, alongside a broad remote workforce, our varied backgrounds equip us to create remarkable events across industries, anywhere in the world.As the Implementation Manager, you will excel in client onboarding and project execution, focusing on delivering optimal technological solutions for our clients. Whether it’s designing a mobile app with integrated gamification for a major music festival or orchestrating a full-scale digital scavenger hunt for a multi-sponsor convention, you will take ownership of the technology, ensure successful project delivery, maintain quality control, and drive overall project success. Supporting some of the world’s largest events in the festival, pop-up, convention, and venue sectors, the ideal candidate will flourish in a dynamic, collaborative environment and possess a deep passion for live events and client satisfaction.Interested? We would love to hear from you!YOUR ROLE AS AN IMPLEMENTATION MANAGER:Become an expert in two or more of Leap's Technology products, primarily focusing on Mobile and Activations.Oversee Tier 1 and Cross-Sell Client implementations; manage the internal delivery process to ensure timely and accurate implementation.Independently and creatively deliver exceptional client service.Manage and implement solutions effectively while ensuring quality and client satisfaction.

Leap Event Technology embraces a remote-friendly culture, welcoming candidates from all across North America.ABOUT US:At Leap, we are transforming the event technology landscape, empowering organizers to craft experiences that are not only engaging but also exhilarating and impactful. Our comprehensive suite includes ticketing solutions, mobile applications, experiential marketing, and patron management tools, complete with expert marketing services. This enables event organizers to engage continuously while capturing vital customer data throughout their events. Esteemed brands such as New York Comic Con, Bonnaroo, Illuminarium, and the NHL trust us to enhance their events.Our team is diverse and passionate, comprised of event experts and enthusiasts committed to revolutionizing event experiences. Like our clients, we are deeply invested in events. We leverage our passion, knowledge, and practical experience in our daily work. With offices located in Dallas, Montreal, and Sydney, alongside a vast remote workforce globally, our varied backgrounds equip us to deliver exceptional events across various industries, anywhere in the world.We are in search of a creative and driven iOS Developer to join our team. As part of our development squad, you will engage in all facets of our mobile solution, utilized by millions of event-goers around the globe on iOS.Excited to learn more? We are eager to chat with you!KEY RESPONSIBILITIES:Design and implement new features and essential software modules for our mobile solution.Review business requirements to ensure accurate development.Maintain and update technical documentation as necessary.Collaborate with the existing team to enhance and optimize current code.REQUIREMENTS & QUALIFICATIONS:Bachelor’s degree in Engineering, Computer Science, or a related field, along with strong technical skills.Minimum of 3 years of experience in native iOS mobile development.Proven experience publishing at least one app on the App Store.Strong understanding of iOS development frameworks and best practices.

About LeapLeap is a leading innovator in benefits solutions and a trailblazer in employer specialty pharmacy. We are transforming the delivery and financing of life-changing therapies, ensuring patients receive necessary treatments while providing employers with fair pricing.Specialty medications and infusions account for nearly 10% of total healthcare expenditures and represent the most rapidly increasing cost category for employers. Leap addresses this challenge through a unique model: removing hidden fees, enhancing access to quality infusion providers, and ensuring transparency and fairness in pricing structures.We take pride in our partnerships with numerous Fortune 500 companies and leading TPAs. Each patient we assist generates immediate ROI: lower costs, improved access, and superior care. Join us in redefining the possibilities in specialty care.About the RoleAs a Client Success Manager (CSM), you will play a pivotal role in delivering outstanding service and fostering client satisfaction across a designated portfolio of strategic relationships with employers, TPAs, Pharmacy Benefit Managers (PBMs), and benefits consultants. You will ensure operational excellence supports client retention, growth, and measurable value delivery. This role acts as the ambassador for our organization to clients and will advance our mission through proactive, data-driven promotion of our services. You will report directly to the SVP of Client Operations & Success.Key Responsibilities1. Strategic Account OwnershipOversee the complete client lifecycle for assigned employer and partner accounts, including implementation support, adoption strategies, performance management, renewals, and long-term retention.Create and implement account plans that align with client healthcare and cost-containment strategies.Act as the primary strategic advisor to HR, Benefits leaders, TPAs, and PBMs.2. Value Delivery & Executive EngagementFacilitate quarterly and annual business reviews showcasing utilization trends, financial performance, savings impact, and member experience metrics.Effectively communicate Leap’s value proposition, converting performance data into actionable insights and recommendations for executives.Exhibit strong executive presence in data-driven discussions with senior stakeholders.

Join Leap as a Senior Software Engineer and take your career to new heights! In this fully remote role, you will work on innovative projects that shape the future of technology. You will collaborate with a talented team, utilizing your expertise to develop cutting-edge software solutions.As a Senior Software Engineer, you will be responsible for designing, coding, and implementing high-quality software applications. You will also mentor junior developers, contribute to architectural decisions, and ensure the performance and scalability of our systems.

About LeapLeap Health is a trailblazer in the realm of employee benefits, specializing in innovative pharmacy solutions. Our mission is to revolutionize the delivery and financing of life-changing therapies, ensuring that patients receive the necessary treatments while employers benefit from fair pricing.With specialty drugs and infusions accounting for nearly 10% of total healthcare expenses and being the fastest-growing financial burden for employers, Leap approaches this challenge with an innovative strategy: eliminating hidden costs, enhancing access to top-tier infusion providers, and introducing transparency and fairness into therapy pricing.We take pride in our partnerships with numerous Fortune 500 companies and leading third-party administrators. Each patient we assist generates immediate return on investment: reduced costs, improved access, and enhanced care. Join us in redefining the future of specialty care.About the RoleAs Leap Health embarks on an exciting growth trajectory, we are seeking a Chief of Staff to forge the connections that unify our organization. This pivotal role will support our ambitious goal of doubling our team within the next year, amidst the escalating complexity of our operations.In this capacity, you will serve as a catalyst for progress. Your primary responsibility will be to facilitate seamless information flow across the organization, enabling leadership to make timely and informed decisions. You will oversee the operational rhythm of the business and spearhead critical cross-functional projects that empower us to scale efficiently.Key ResponsibilitiesDesign the Operational Cadence: You will manage the structure and preparation of our essential operating meetings (Executive Team Weekly, Monthly All Hands, Quarterly Business Reviews, Board Meetings), ensuring each meeting has a defined agenda and that we conclude with clear decisions and action items.Enhance Decision-Making Speed: You will eliminate decision paralysis by equipping the CEO and Leadership Team with timely and relevant context. By distilling complex information into clear options and recommendations, you will ensure that critical decisions are not delayed due to ambiguity.Oversee Special Projects: You will temporarily lead high-priority initiatives that span multiple departments (e.g., conducting market entry analyses, leading compliance improvements, or operationalizing new partnerships).Promote Strategic Accountability: You will drive the implementation of our objectives and key results (OKRs) framework, ensuring alignment and accountability across the organization.

Crafting Unforgettable Experiences Through Technology FIRST is a premier global brand experience agency offering a comprehensive suite of services, including Content, Creative, Digital Technology, Management & Delivery, and Data & Insights. With three decades of expertise, we operate through three adaptable delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. With an impressive portfolio of over 37,000 events and projects each year across 110 countries, FIRST proudly partners with more than 130 brands, focusing on Fortune 500 companies in sectors such as Financial Services, Technology, Healthcare, Media, and Professional Services. Our commitment to excellence has earned us notable accolades, including the 2026 Chief Marketer Agency of the Year and the Ad Net Zero Award for sustainability, among others. Discover more about our innovative solutions at www.firstagency.com Your Role and Responsibilities The Event Technology Manager plays a critical role in guiding clients through registration platforms and supporting new technological initiatives and data management in collaboration with the event delivery team. Responsibilities include implementing and building technology platforms, utilizing advanced Microsoft Excel skills for event data management, and providing client support for event and meeting coordination. This position may require travel for onsite events, both domestically and internationally. Your Key Contributions Lead the implementation and project management of event registration websites, app development, and other technological needs for assigned events. Troubleshoot and resolve technical issues as they arise. Oversee client communications, including save-the-dates, invitations, registrations, and confirmations. Manage databases to ensure data accuracy and consistency, facilitating list generation. Maintain effective communication with internal and external stakeholders, ensuring timely responses to all client inquiries within established service level agreements. Collaborate with the Event delivery team on logistics, production, and program implementation. Manipulate and analyze registration data to provide insights into event performance and statistics. Coordinate event materials such as name badges, signage, and agendas as required.

Join Leap as a Senior Manager of Lifecycle Marketing & Operations, where you will lead innovative marketing strategies to enhance customer engagement and optimize operational efficiencies. In this fully remote role, you will collaborate with cross-functional teams to develop targeted lifecycle marketing campaigns that drive customer retention and growth.Your expertise will play a crucial role in shaping our marketing initiatives and improving overall customer experience. This position offers a unique opportunity to leverage data-driven insights to inform strategy and decision-making.

Join phil as a Senior Implementation Manager and play a vital role in leading the implementation of innovative solutions for our clients. In this fully remote position, you will collaborate with cross-functional teams to ensure successful project delivery while maintaining the highest standards of quality and efficiency.

The RoleThis is a unique opportunity to engage with various enterprise partners to implement a cohesive, student-focused degree management platform. As the Implementation Manager, you will oversee and facilitate the execution of implementation projects that involve multiple teams at Stellic, including engineering, integration, and product development. You will be an integral part of the Partner Success team, dedicated to maximizing value for our college and university partners.What You Will DoLead Enterprise Implementations: Take charge of the entire implementation process, from installation to validation, managing an average of six concurrent projects while ensuring adherence to budget and internal success metrics.Enhance Partner Experience: Deliver a remarkable onboarding experience for our partners, leading to high customer satisfaction.Manage Relationships: Serve as a trusted point of contact for partners, ensuring they have a positive experience working with you.Conduct Training: Foster high product adoption by providing training across various roles, including advisors and registrars.Collaborate Cross-Functionally: Work in partnership with Sales, Integration, Product, and Marketing teams to remove obstacles from their projects, providing contextual timelines, project plans, and adoption communications. For larger enterprise deliveries, you'll closely collaborate with Project Managers responsible for timelines and project plans.Who You AreProficient in launching complex, modular platforms at scale, especially within an enterprise SaaS environment.Impact-driven; every decision aligns with student and institutional outcomes.Adept at managing multiple implementations simultaneously while maintaining organization and focus.Empathetic towards partners and committed to helping them achieve their goals.Resilient and proactive; you drive progress forward, even in challenging situations.Resourceful; you optimize time and budget without sacrificing quality.Proactive in identifying risks and engaging the right people to address them early.Confident in navigating diverse roles and perspectives, especially in situations where consensus has not yet been reached.Clear and concise in your communication.

About UsAssistIQ is committed to revolutionizing the healthcare supply chain by addressing a fundamental issue: the lack of accurate data and insights regarding supply and implant usage by healthcare providers. Our innovative AI-driven software captures supply and implant usage in real-time, providing actionable insights that enhance revenue capture, reduce waste, and ultimately improve patient care outcomes.About the RoleAs an Implementation Manager, you will be responsible for rolling out AssistIQ’s software across various surgical suites and procedural areas in hospitals throughout North America. Your role will involve generating valuable learning experiences and leveraging best practices to create a scalable implementation framework that meets our customers’ needs.Your primary objective is to facilitate a seamless adoption of our solution by our clients.We are looking for candidates who thrive in a dynamic, fast-paced entrepreneurial environment. Success in this role requires the ability to manage multiple responsibilities simultaneously, including identifying operational risks, balancing product and customer priorities, and cultivating strong relationships with clients.You'll need to effectively engage with both clinical teams (e.g., nurses, physicians) and administrative stakeholders (e.g., finance, procurement). Essential skills for this role include teamwork, professionalism, confidentiality, project management, software product understanding, and strong communication.The Implementation Manager position is dynamic, with priorities that evolve frequently in the startup landscape.ResponsibilitiesLead and manage product implementation at customer sites from discovery through to live deployment, which includes:Building and nurturing positive relationships with product end users and effectively communicating with key stakeholders, including clinical teams, IT, management, supply chain/logistics, and administration.Conducting on-site customer discovery meetings and product demonstrations to assess customer needs and identify opportunities.Pinpointing product gaps and both customer and internal risks during product implementation.Collaborating with the internal Product team to define customer requirements.Providing on-site training for end users and ensuring their acceptance of the solution.Regularly updating various customer stakeholders on project progress throughout the implementation process.Proactively identifying and escalating any potential risks to the implementation scope or timeline.Facilitating a smooth transition to the customer success team post go-live.

About LeapLeap is revolutionizing the benefits landscape as a leading innovator in employer specialty pharmacy solutions. We are dedicated to transforming the delivery and financing of life-changing therapies, ensuring that patients receive the necessary treatments while providing employers with a fair and transparent deal.Specialty medications and infusions account for nearly 10% of total healthcare expenditures and are the fastest-growing cost area for employers. Leap addresses this challenge through a unique approach that eliminates hidden markups, enhances access to high-quality infusion providers, and clarifies the pricing and payment processes for therapies.We proudly collaborate with numerous Fortune 500 companies and top-tier Third Party Administrators (TPAs). Each patient we assist generates immediate ROI through reduced costs, enhanced access, and superior care. Join us in redefining the possibilities within specialty care.About the RoleThe Care Operations Specialist plays a crucial role in supporting the operational workflows that empower Leap’s clinical team to deliver exceptional member care. This position is responsible for managing essential administrative processes that prepare clinical operations for member treatment activation, including benefits verification, prior authorization tracking, provider coordination, and documentation management. By ensuring the timely and accurate completion of these processes, the Care Operations Specialist facilitates prompt member activation and a seamless care experience. You will collaborate closely with Care Guides, clinical leadership, pharmacy partners, provider offices, and payers to coordinate the necessary information for treatment readiness. This position reports to the Care Guide Clinical Manager.Key ResponsibilitiesPrior Authorization & Eligibility OperationsOversee and manage prior authorization requests, renewals, and extensions across various payers and specialty pharmacy partners.Prepare and submit prior authorization documentation while monitoring the approval status.Verify member eligibility and benefits to confirm coverage requirements for care initiation and maintain accurate records of authorization and eligibility status within Leap’s CRM/EHR systems.Provider CoordinationEngage with provider offices to obtain updated orders and clarify documentation requirements.Track outstanding provider requests and proactively follow up to prevent delays in care.Coordinate communications and information exchange effectively to streamline the patient care process.

Location: Remote (US only) with 60–80% travel to job sites across the nation. Anticipate traveling 1-2 days weekly or bi-weekly throughout the year.Application: We would love to see a presentation or training sample you developed and led. Please attach it with your application or be prepared to share it during the interview.About Human AgencyAt Human Agency, we are experiencing rapid growth and are on the lookout for outstanding talent across various disciplines. Our mission is to attract individuals who can contribute to our next phase of expansion, including creative producers, technical experts, and entrepreneurial leaders.We believe in a culture of action. Our leaders actively engage in the work, our teams operate collaboratively, and every individual plays a part in the final product. We welcome feedback, learn swiftly, and strive to continuously improve. The best ideas prevail here, regardless of their origin, as our clients rely on us for exceptional outcomes every time.The missions, products, and financial health of our clients are paramount. We immerse ourselves in their world, becoming stewards of their objectives and partners in tackling significant challenges. Every product, strategy, or asset we create must be aesthetically pleasing yet functional; practical, usable, and designed for genuine real-world impact.Our most valuable asset is our people, and we grow by hiring individuals who drive us forward. Across strategy, engineering, design, data, and operations, we seek teammates who elevate the standard and enhance our capabilities. We adhere to the principle of 'always hire up, never down.'We collaborate with organizations of various sizes to explore, design, and execute AI strategies that are secure, scalable, and human-centered. Our belief is that AI should enhance human potential rather than replace it, and we develop solutions with this conviction in every engagement. From advisory and tooling to implementation and education, we assist clients in integrating AI in alignment with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.Throughout this journey, we lead with purpose, love, and a sense of adventure. We engage in meaningful work with people we care about and make the experience an adventure worth undertaking. At Human Agency, our identity and our work are inseparable.The OpportunityWe partner with large design-build companies that generate approximately $10 billion in revenue and employ thousands of project engineers and managers overseeing complex job sites nationwide. Human Agency is dedicated to developing custom AI tools and strategies to enhance these operations.

About CompassX:At CompassX, we pride ourselves on being the trusted partner for our clients in navigating high-stakes strategic initiatives and transformational projects. Our mission is to foster a community of innovative thinkers dedicated to delivering exceptional results for our clients.In this role, you will harness your experience, creativity, and skills to make a significant impact on client outcomes while shaping the future trajectory of our firm, driving growth for both the team and your professional journey.We are proud to be recognized as a “Best Place to Work” in Southern California and have been featured among INC.’s 5000 fastest-growing private companies in the U.S.Position Overview:As a Senior Manager - Technology Implementation Consultant, you will lead intricate projects, overseeing communication, project scope, timelines, risk management, and resource allocation. Your leadership will set the strategic direction for the team while serving as the primary liaison for clients. You will be instrumental in planning, organizing, tracking, and propelling technical teams forward. Building strong relationships will enable you to enhance our presence within client accounts and deliver significant value.We also encourage your active participation in our firm’s growth, whether through account management, practice areas, recruitment, mentoring, or internal initiatives.

Who is Eleos Health?In recent times, discussions around mental health have become more prevalent. Taking care of behavioral health is no longer a taboo, it's essential for everyone. At Eleos Health, we are dedicated to revolutionizing behavioral care through the use of data, measurement, and personalization. Our mission is clear: to empower clinicians with the support they need to focus on their vital work.What is this opportunity?We are actively seeking a dynamic Implementation Manager to join our expanding Customer Success team. As an Implementation Manager, you will play a pivotal role in onboarding new customers and enhancing the experience for existing ones, collaborating closely with key stakeholders such as IT, Clinical, Program Management, and Executive Sponsors. Additionally, you will work on refining our internal processes to expedite time-to-value for our clients.Who are you?You thrive in a fast-paced, start-up environment and are passionate about driving tech projects to successful completion. With outstanding communication skills, you are committed to delivering solutions that precisely align with customer needs and timelines. You are motivated by the challenge of crafting innovative solutions to meet customer demands and are always eager to advance both yourself and the organization.How will you contribute?To ensure a successful launch, you will manage the project duties for new implementations:Oversee the implementation phase of our product for new clients, managing end-to-end processes from the initial kick-off through technical discovery and the initial rollout.Configure essential components of our system, including SSO, Tele-Health, and EHR integrations.Communicate effectively with customers at all levels, from executives to IT teams, to facilitate successful execution.Utilize the latest Eleos features and functionalities to provide exceptional customer satisfaction.Collaborate with Eleos' teams including Customer Success, Product, Engineering, and Leadership to ensure a seamless go-live experience.Coordinate project timelines, tasks, and development efforts to keep implementation projects on track and within schedule.Address troubleshooting needs with customers promptly and effectively.

First Global Management Services Inc. seeks an Associate Event Technology Manager based in Jersey City. This role centers on supporting the integration and management of technology for live events, ensuring each event runs smoothly and delivers a strong experience for attendees. Key responsibilities Coordinate the setup and ongoing support of technology at events Collaborate with event teams to put new technical solutions in place Troubleshoot and resolve technical issues as they arise during live events Monitor current trends and tools in event technology to keep solutions up to date Team environment Work alongside colleagues dedicated to producing well-organized, technologically advanced events for both clients and partners.

As an Implementation Manager at Odyssey, you will play a pivotal role in overseeing the successful deployment of our solutions. You will collaborate with cross-functional teams to ensure seamless integration and delivery of projects, driving customer satisfaction and operational excellence. Your expertise in project management and exceptional communication skills will be essential in guiding teams through implementation phases, addressing challenges, and ensuring timely delivery.

As an Implementation Manager at schoolinks, you will play a pivotal role in driving the successful deployment of our innovative solutions. This remote position allows you to collaborate with a diverse team while ensuring seamless integration of our services with clients' needs. Your expertise will be essential in managing project timelines, facilitating communication, and providing exceptional support to ensure client satisfaction.

About LeapLeap is a rapidly expanding leader in benefits solutions and a trailblazer in employer specialty pharmacy. We are transforming the delivery and financing of life-changing therapies to ensure that patients receive the necessary treatments while allowing employers to achieve equitable arrangements.Specialty medications and infusions account for nearly 10% of all healthcare expenditures and represent the fastest-growing cost segment for employers. Leap addresses this challenge through an innovative strategy: eliminating hidden costs, broadening access to high-quality infusion providers, and ensuring transparency and fairness in therapy pricing and payment.We proudly collaborate with many Fortune 500 companies and leading TPAs. Each patient we assist generates immediate ROI: reduced costs, enhanced access, and superior care. Join us in revolutionizing specialty care.About the RoleWe are looking for our inaugural Business Development Representatives to establish our outbound and inbound prospecting initiatives. This is not a conventional entry-level BDR position; you will report directly to our Director of Revenue Operations, work closely with Sales leadership, and interact with the company's founders as we develop our go-to-market strategy.This role demands an individual who is adept at prospecting and can adeptly navigate complex enterprise sales cycles involving executive-level Fortune 500 benefits decision-makers and various stakeholders within the healthcare ecosystem. Your responsibilities will include identifying and engaging with HR and benefits executives at major employers, while also understanding the roles of third-party administrators (TPAs), brokers, and pharmacy benefit managers (PBMs) in the decision-making process. Success in this role involves mapping this landscape, fostering relationships, and creatively generating a qualified sales pipeline.If you excel in ambiguous situations, wish to shape the process as you implement it, and are motivated by the complexities of B2B sales, this is a chance to make a significant impact at a company that is redefining healthcare.

Join Us in Revolutionizing Homeownership:At Vesta Technologies, we believe that owning a home is a cornerstone of financial stability and wealth-building in America. Unfortunately, the current tools and technology supporting homeownership are outdated, often relying on fax machines, handwritten documents, and extensive manual review processes.We're on a mission to transform this landscape.Founded to reconstruct the mortgage Loan Origination System (LOS) from the ground up, Vesta's vision is a future where mortgage lending is a fully automated process. Our AI-driven platform is making this vision a reality, positioning artificial intelligence as the core engine that revolutionizes loan manufacturing.About Us:Our founding team has deep experience navigating the complexities of the financial sector. As early team members at Blend, they dedicated years to developing modern cloud infrastructures for banks. Now, with Vesta, they are reshaping the mortgage industry to create the most adaptable, transparent, and automated origination experience for financial institutions and their clients.We're not alone in this endeavor.Having secured $55 million in funding from leading investors such as Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures, we are poised for significant impact.We believe our greatest asset is our team, comprised of remarkable individuals who embody values of humility, empathy, self-awareness, and a proactive mindset. If you resonate with these values and are eager to join a pioneering effort in shaping the future of the finance industry, we want to hear from you!