Implementation Manager

Location: This is a remote position (US only) with an expected travel commitment of 60–80% to jobsites nationwide. You can anticipate traveling 1-2 days each week or bi-weekly throughout the year.Application: We invite you to submit a presentation or training sample, showcasing something you developed and led, alongside your application. Feel free to attach it or be prepared to share it during the interview process.About Human AgencyAt Human Agency, we are experiencing rapid growth and have an expanding pipeline of opportunities that require exceptional talent across various disciplines. Our mission is to attract individuals—from creative producers to technical experts and entrepreneurial leaders—who can contribute to our next phase of development.We pride ourselves on being a company of doers. Our leaders are hands-on, teams operate in a flat structure, and everyone plays a vital role in delivering outcomes. We welcome constructive feedback and strive for continuous improvement. The best ideas prevail here, as our clients rely on us to provide the strongest results consistently.We regard our clients' missions, products, and financial health as paramount. We immerse ourselves in their objectives, acting as stewards of their goals and partners in tackling significant challenges. Every product, strategy, or asset we deliver must be not only aesthetically pleasing but also functional, practical, and designed for real-world impact.The most valuable resource in our organization is our people. We believe that our growth is contingent upon hiring individuals who push us forward. From strategy and engineering to design, data, and operations, we seek teammates who elevate our standards and contribute to our success. We are committed to hiring up, never down.We collaborate with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centric. Our belief is that AI should enhance human potential rather than replace it, and we build with this conviction in every engagement. From advisory and tooling to implementation and education, we meet clients at their current stage and support their AI integration in alignment with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful and responsible innovation.Throughout all our endeavors, we approach our work with purpose, passion, and a sense of adventure. We engage in meaningful projects with people we care about, making the journey an enjoyable one. At Human Agency, our identity and our working style are intertwined.The OpportunityWe are in partnership with large design-build companies generating approximately $10 billion in revenue, employing thousands of project engineers and managers who oversee complex jobsites nationwide. Human Agency is dedicated to developing custom AI tools and strategies to improve their operations.

About the RoleAs the Director of Client Implementation at Posh AI, you will spearhead our implementation initiatives, guiding a talented team of AI Implementation Managers to ensure seamless onboarding and successful client launches. This multifaceted role requires exceptional leadership, operational excellence, and a robust understanding of our technical products.You will collaborate with various departments, including Product, Engineering, Client Success, Sales, and Support, to enhance the client onboarding experience. Your responsibilities will include shaping implementation strategies, ensuring high-quality execution, and fostering team growth, all while maintaining strong client relationships and scalable processes as we expand. This position is hybrid, based in our Boston office.

Employment Type: Full-TimeFSLA: Salary/ExemptDivision: PurchasingDepartment: PurchasingReports to: Regional Purchasing ManagerSupervisory Duties: YesThe Purchasing Specialist plays a vital role in the procurement process for Consigli Construction by identifying and hiring subcontractors and vendors for designated projects. This position requires close collaboration with the project team, including Estimators and Project Managers, to ensure that all purchasing activities are executed within the projected timeline and budget.Key ResponsibilitiesSource and hire subcontractors and vendors for assigned construction projects.Clearly define the scope of work for each trade package prior to procurement.Collaborate with project team members to ensure timely and budget-conscious project execution.Establish and nurture relationships with subcontractors and vendors.Manage the prequalification, bidding, and awarding processes for subcontractors and vendors.Conduct risk assessments related to subcontractor and vendor performance.Draft subcontracts and material purchase agreements.Lead and organize meetings with subcontractors and vendors.Facilitate proposal review meetings to ensure clarity of scope.Perform additional duties as assigned.Essential SkillsExceptional communication skills.Proactive initiative and effective problem-solving capabilities.Adept at multitasking and prioritization.Highly motivated and results-driven.Strong teamwork and collaboration skills.Excellent written and verbal presentation abilities.Analytical and strategic thinking.Ability to engage with subcontractors and peers in a professional and fair manner.A strong sense of urgency and ability to thrive in a fast-paced environment.Proficient relationship-building skills.Outstanding attention to detail.Strong understanding of contract creation and interpretation.Team-oriented with a positive demeanor.QualificationsBachelor's degree in management, construction management, engineering, or a related field.2-5 years of experience in procurement or a similar role, preferably within the construction industry.Familiarity with construction schedules, drawings, and specifications.Experience in reviewing estimates and budgets for construction projects and evaluating subcontractor proposals.Proficiency in Microsoft Office and strong computer skills.

Join our team as an Implementation Specialist, where you will play a crucial role in optimizing our innovative hiring software for top-tier companies across various industries.Lever, founded a decade ago, addresses one of the most critical challenges faced by organizations today: attracting and hiring exceptional talent. Our next-generation hiring software is trusted by industry giants such as Netflix, Shopify, and Spotify to scale their teams effectively. We pride ourselves on our commitment to a people-first culture and are honored to be recognized as the #1 workplace in San Francisco and among the best in the United States. As we continue to grow, we are eager to welcome passionate individuals who share our vision.This is a test

Accordion is hiring an AI Security Specialist to help protect advanced AI systems across multiple office locations, including Atlanta, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, and San Francisco. Role overview This position centers on developing, implementing, and monitoring security measures for AI infrastructure. The AI Security Specialist works to identify and address threats, ensuring that AI applications remain secure and reliable. What you will do Design and apply security protocols tailored to AI systems Monitor AI infrastructure for vulnerabilities and respond to incidents Collaborate with teams to maintain the integrity of AI applications Requirements Experience or strong interest in both AI and cybersecurity Ability to develop and implement security strategies Innovative approach to problem solving in a technology-driven environment

Join Shift Technology, the leading AI platform revolutionizing the insurance sector. Our innovative technology fuses generative, agentic, and predictive AI to enhance underwriting, claims, fraud detection, and risk management. Our solutions drive operational efficiency and deliver exceptional customer experiences, making a measurable impact for the world's foremost insurers.At Shift, we foster a culture of innovation and trust, united by a mission to reshape the insurance industry through our cutting-edge SaaS platform. With a diverse team representing over 50 countries, we are collaboratively creating the future of insurance. As a key member of the Shift Technology Infrastructure team, you will:Efficiently resolve support tickets and project requests.Adhere to established processes and protocols.Oversee desktop computer management, ensuring compliance with security policies.Administer the badge access system for office security.Manage computer inventory and monitor system performance.Ensure the proper functioning of office printers.Facilitate new user onboarding and offboarding processes.Coordinate laptop distribution for remote employees.Oversee the internal Windows App (Intune) Store.Foster positive relationships with colleagues.Utilize deployment tools to roll out new applications.Adapt to new responsibilities as needed.Promote cross-team collaboration and effective communication to identify risks and minimize operational impacts.Encourage autonomy in daily tasks and reduce oversight on complex projects.

Join our team as a Dotmatics Technical and Implementation Consultant, where you will act as the primary technical authority for Dotmatics implementations within our Boston office. This hands-on role emphasizes execution and collaboration, as you will work closely with an offshore project lead while independently managing technical tasks assigned by offshore teams. Your expertise will help translate intricate scientific and business requirements into scalable solutions, ensuring high-quality implementations that cater to our operational needs during EST time zones. While you will not be the project lead, your role is crucial in maintaining solution quality, making technical decisions, and fostering stakeholder confidence.Key Responsibilities:Leverage extensive hands-on experience in Dotmatics configuration, customization, and troubleshooting acquired through reverse engineering and practical implementation.Demonstrate strong backend and database proficiency, including:Writing and optimizing complex SQL queries.Developing and maintaining advanced PL/SQL procedures.Design and review database structures, focusing on:Table design and normalization.Entity-Relationship Diagrams (ERDs), primary keys, and foreign key relationships.Making informed data-modeling decisions that align with functional and performance needs.Translate business and scientific requirements into technically sound and scalable solutions.Review and validate technical implementations to ensure adherence to best practices and long-term maintainability.Act as an onsite technical authority for Dotmatics-related design and implementation decisions, as well as for EST timezone incidents, supporting the run team lead.Take initiative to independently tackle tasks based on project needs without reliance on knowledge transfers.Interpersonal & Collaboration Skills:Engage closely with the offshore lead to ensure alignment on technical design, scope, and delivery expectations.Provide technical guidance and clarification to offshore team members to facilitate effective execution.Collaborate with Scientific Business Analysts (SBAs), internal teams, and customer stakeholders to refine and validate requirements.Support customer discussions from a technical and solution-oriented perspective, while recognizing that the offshore lead is responsible for overall customer communication and project delivery.Soft Skills & Professional Approach:Adopt a strong problem-solving mindset focused on identifying the appropriate solutions rather than implementing requirements blindly.Challenge internal and external assumptions to ensure high-quality outcomes.Exhibit clear, concise, and confident communication skills, both written and verbal.Capable of explaining complex technical concepts to non-technical stakeholders.Demonstrate a high sense of responsibility and professionalism.

Employment Type: Full-TimeFLSA: Salary/ExemptDivision: Project ManagementDepartment: Project ManagementReports to: Project ExecutiveSupervisory Duties: YesThe Senior Project Manager (SPM) will oversee large, complex construction projects or multiple projects, acting as the primary point of contact and corporate representative for all stakeholders, including owners, OPMs, developers, architects, engineers, and subcontractors. The SPM is accountable for managing the entire project lifecycle, which encompasses budget, cost, schedule, risk, resource management, and safety, while delivering exceptional customer service. The SPM will also spearhead the implementation of a Raving Fans action plan and play a crucial role in business development through networking events, marketing initiatives, proposal preparation, and interviews.Key Responsibilities / Essential FunctionsLead and communicate effectively with field supervision, subcontractors, and vendors to ensure adherence to the project schedule.Serve as the representative of Consigli with owners, architects, consultants, vendors, and subcontractors.Administer all financial aspects of the project, including the management of owner contracts and subcontract agreements.Foster strong working relationships with clients and project team members.Manage multiple projects based on size, complexity, and type.Continuously coordinate with field staff on project goals, budget, and schedule.Mentor and manage team members on large projects or across multiple projects.Conduct formal evaluations of team members' performance and progress.Oversee training and professional development plans for team members.Develop relationships with new clients, owners, architects, and engineers to generate new opportunities.Lead the development and management of optimal project profit opportunities, including self-perform trades.Participate in corporate and Project Management Department operations initiatives.Preconstruction ResponsibilitiesCollaborate with and support estimating throughout the proposal and preconstruction process.Provide constructability reviews of drawings and budget updates as needed.Review prime contracts and provide comments to ensure specific contractual conditions are included in subcontract bidding documents.Develop contract schedules in collaboration with the superintendent.Work closely with the purchasing department throughout the project lifecycle.

We are seeking a dynamic and detail-oriented Implementation Manager to join our team at Benchling in Boston, MA. In this pivotal role, you will be responsible for overseeing the execution of implementation projects, ensuring they are completed on time and within scope. You will collaborate closely with clients and internal teams to drive successful adoption of our platform, providing exceptional support and guidance throughout the process.

Join our dynamic post-sales Customer Success team as an Implementation Engineer at Jellyfish! In this pivotal role, you'll collaborate closely with our Customer Success Managers to guide customers through the integration of Jellyfish into their software engineering practices. Your expertise will ensure that our solutions align seamlessly with their workflows, enhancing their onboarding experience and fostering long-term success with our product. This position is perfect for those passionate about software development and eager to engage with engineering leaders at the forefront of innovation.Key Responsibilities:Engage with new customers to understand their software development methodologies.Recommend optimal ways to incorporate Jellyfish into their processes, including advocating for best practices.Oversee the entire implementation process, from designing onboarding plans to executing product configurations and coordinating with technical resources.Collaborate with Account Executives and Sales Engineers to evaluate customers' priorities for implementation based on insights gained during the sales process.Manage customer interactions throughout the onboarding journey, ensuring effective communication, internal teamwork, and timely resolutions.Conduct initial training sessions for new customers and assist CSMs in developing ongoing training plans.Provide continuous recommendations for implementing new or complex configurations throughout the customer lifecycle.Stay informed about Jellyfish features and updates, and relay important changes to customers through training and enablement sessions.Qualifications to Succeed:Experience in software development processes, particularly with tools like Jira and source control systems such as GitHub.Self-starter with a keen interest in enhancing processes and procedures for continuous improvement.Prior experience in a software company, preferably in a SaaS environment, with comfort in a fast-paced startup setting.Enthusiasm for learning and addressing complex challenges with innovative solutions.

Accordion’s AI Data Specialist role sits within the Data & Analytics team, supporting private equity clients and their portfolio companies across sectors such as Retail, Consumer Packaged Goods, Healthcare, Media & Entertainment, Technology, and Logistics. This position is based in any of Accordion’s U.S. offices, including Atlanta, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, or San Francisco, and follows a hybrid work model with up to two remote days per week. Candidates should reside near their selected office. Immigration sponsorship is not available. Role overview The AI Data Specialist works as part of an AI-enhanced delivery team, collaborating with AI engineers, data scientists, and product managers. The team’s mission is to transform financial operations for companies backed by private equity. The Data Specialist ensures that data is integrated, navigates complex data environments, and helps make information actionable to support client financial operations. Collaboration and focus This role involves close work with the Accordion Intelligence Lab, a group of software and AI engineers dedicated to advancing agentic-AI technologies. The Lab develops and maintains AI systems that underpin Accordion’s consulting work, including agentic architectures and production observability frameworks. AI Data Specialists contribute to building scalable, reliable tools that directly impact private equity clients and their portfolio companies. About the team The Data & Analytics group at Accordion brings together industry knowledge, advanced technology, and analytical skills to solve complex business problems. Team members deliver intelligent solutions and work in a collaborative, supportive environment alongside more than 1,400 finance and technology professionals.

The biotechnology industry is revolutionizing our world, impacting everything from the medicines we consume and the crops we cultivate to the materials we wear and the household products we depend on daily. To keep pace with the rapid advancements in science, innovative technology is essential.At Benchling, our mission is to harness the potential of biotechnology. Leading biotech companies leverage Benchling’s R&D Cloud to develop groundbreaking products, accelerating their journey to critical milestones and market readiness. Join us in our endeavor to bring cutting-edge software solutions to the forefront of scientific research.ROLE OVERVIEWBenchling is assembling a top-tier Professional Services team to facilitate implementations for our ever-growing customer base. We are on the lookout for an Implementation Manager who possesses a unique combination of systems validation expertise and customer-facing skills to support our expanding roster of GxP clients within the pharmaceutical and biotech sectors.In this role, you will utilize your project management, communication, and validation skills to guide clients through both GxP and non-GxP implementations of the Benchling platform. You will collaborate closely with research scientists, quality assurance professionals, and IT teams from small biotech startups to the largest biopharmaceuticals globally, gaining insight into their R&D processes and deploying solutions that enhance team collaboration while ensuring compliance with regulatory standards.As an Implementation Manager, you will oversee all facets of customer rollouts, from requirements analysis and solution design to configuration, testing, training, and user onboarding. Your validation knowledge will be instrumental in assisting customers in understanding how to validate Benchling within their quality systems and regulatory frameworks.RESPONSIBILITIESOversee initial rollouts for new Benchling clients as well as expansion projects for new teams or processes at existing clients, particularly focusing on GxP and regulated environments.Ensure successful implementations from project kickoff to go-live, leveraging robust project management abilities, validation expertise, and comprehensive product knowledge.Develop and execute detailed project plans, manage project activities, and collaborate with team members to deliver project outcomes on time and within budget.Act as the GxP subject matter expert during GxP implementations, guiding clients on validation strategies, risk-based approaches, and regulatory best practices for integrating Benchling into their quality systems.

Join our innovative team at Foundation LLM Technologies, an MIT-originated and venture-backed startup situated in the heart of Silicon Valley. We are on a mission to create a groundbreaking AI Copilot for design and manufacturing, resembling a real-life 'Jarvis'. By harnessing cutting-edge artificial intelligence, advanced physics simulations, and state-of-the-art computer graphics, we aim to lower costs and enhance engineering productivity throughout the entire design and manufacturing lifecycle.

Insurance plays a crucial role during the most challenging times in people's lives. Hi Marley is dedicated to revolutionizing communication within the P&C industry, making these pivotal moments more efficient, accessible, and compassionate for both insurers and their clients. We develop AI-driven software that keeps all parties in the claims process informed and interconnected. If you share our belief that insurance can blend operational excellence with a human touch, we would love to connect with you.An exciting opportunity awaits for an experienced insurance professional to join our Implementation Team as a Principal Implementation Consultant. In this role, you will be integral to our customer and partner implementation initiatives and due diligence processes. Reporting directly to the Director of Implementation, you will serve as a trusted advisor, responsible for establishing and applying best practices, ensuring delivery excellence, and fostering cross-functional collaboration.As a vital member of the Implementation Team, you will lead significant implementations with premier insurance carriers, collaborating closely with Customer Success, Product Management, Engineering, and Sales. Our commitment to teamwork and shared enthusiasm is a cornerstone of our culture, which is why this position requires you to join us in our Boston office for two days each week.

Implementation & Onboarding ManagerBoston, MassachusettsHybrid Office ModelAbout UsAt Clasp, we are a venture-backed startup on a mission to redefine access to education and career opportunities. We aim to transform how employers attract and retain essential talent while addressing the student debt crisis. Our innovative platform connects employers, educational institutions, and diverse talent, fostering mutual benefits through accessible education financing. We don’t just see ourselves as a fintech; we are a catalyst for economic mobility.Recognized as a Forbes Fintech 50 company and a portfolio company of SHRM (the leading HR organization globally), Clasp has been featured as one of the “43 Startups to Bet Your Career On in 2025” by Business Insider. Our commitment to social impact and innovation drives us to reshape the workforce one opportunity at a time. Join us in empowering learners to unlock fulfilling careers that positively impact their communities and beyond.Your RoleWe are looking for an Implementation & Onboarding Manager to spearhead the successful launch of Clasp programs with our employer partners. This role encompasses the entire experience from partnership signing to program launch and operational activation. You will guide employer partners through the onboarding process, coordinate with cross-functional internal teams, and ensure that new programs are launched efficiently, delivering value promptly. This position is central to Clasp's partner ecosystem and requires a proactive individual who excels in execution across teams, influences stakeholders without formal authority, and establishes effective operational rhythms to guarantee successful implementations. The ideal candidate is both an operations expert and a relationship builder, capable of managing complex launches while fostering trust with both employer partners and internal teams.Key ResponsibilitiesLead end-to-end onboarding and implementation of Clasp programs with employer partners from partnership signing through program launch and operational activation.Create and manage implementation plans, timelines, and milestones to ensure successful and timely program launches.Act as the internal quarterback for partner launches, orchestrating efforts across Partnerships, Product, Engineering, Marketing, and Operations teams.

Join our dynamic team as a Senior Marketing Integrations Technology Specialist where you will leverage your expertise to enhance marketing technology integrations across various platforms. Your role will be pivotal in optimizing marketing operations and driving innovative solutions that elevate our brand presence.

Join Workable, a premier provider of recruiting and HR software, trusted by over 30,000 organizations to successfully hire more than 2.1 million candidates since our inception in 2012. Our mission is to accelerate the recruiting and HR process while fostering collaboration and humanity. We are dedicated to practical innovation and sustainable growth, and we pride ourselves on an inclusive, purpose-driven culture where every team member significantly contributes to the development of tools that empower businesses to attract top talent, enhance communication, and scale effectively.As the Implementation Manager based in Boston, MA, you will be instrumental in leading customers through the onboarding and deployment phases of Workable’s Recruiting and HR solutions. You will manage a portfolio of clients to ensure their successful adoption and satisfaction by serving as their primary point of contact throughout their customer journey.Key Responsibilities:Act as the main liaison for customers throughout onboarding and ongoing support, building strong relationships and serving as a trusted advisor.Work collaboratively with the Sales team during pre-sales discussions to ensure a smooth transition and set clear expectations for implementation.Oversee the complete implementation of Workable’s solutions, managing project timelines, milestones, and proactively addressing potential risks or delays.Lead professional services initiatives, including integrations, data migrations, and custom reporting projects.Collaborate with cross-functional teams (Sales, Product, Engineering, Support) to ensure a seamless implementation experience.Understand customer objectives and challenges, providing tailored guidance and best practices to facilitate successful adoption.Monitor and report on implementation progress, customer satisfaction, and identify areas for enhancement.Conduct post-implementation and post-renewal check-ins to ensure ongoing alignment and maximize product utilization.

New Relic, Inc. is seeking an Implementation Consultant - Solutions Architect to help clients adopt and integrate New Relic’s observability solutions. This position centers on understanding each client’s technical landscape, shaping tailored solutions, and overseeing successful deployments that bring real value. Key Responsibilities Assess client requirements and review their technical environments to ensure a strong foundation for implementation. Design solutions that use New Relic’s observability tools, adapting to each client’s unique needs. Lead and support projects from initial planning through final delivery, keeping projects on track and aligned with client objectives. Work closely with clients to confirm that every deployment meets their goals and contributes to overall satisfaction. Locations This role is available in several U.S. cities: Atlanta, Austin, Boston, Charleston, Charlotte, Chicago, Cleveland, Columbus, Dallas, Detroit, Houston, Indianapolis, Jersey City, Miami, Orlando, and Pittsburgh.

Join our dynamic team at Trueline as a Commercial Construction Estimator! Reporting directly to the President and CEO, you will play a pivotal role in estimating costs for a variety of commercial construction projects. Your expertise will be essential in both conceptual budgeting and hard bid proposals, overseeing the pre-construction and bidding process from inception to award turnover.As a reputable Commercial General Contracting and Construction Management firm, we proudly serve the greater New England area, specializing in ground-up construction, tenant improvements, and renovations across the Retail, Restaurant, Corporate, and Commercial sectors. We are looking for a self-motivated professional with a strong construction background, excellent interpersonal skills, and the ability to manage projects effectively.Key Responsibilities:Analyze and comprehend bid documentation, identifying risks, constructability issues, site logistics, sequencing, phasing, and time constraints.Collaborate with team members to develop accurate bid strategies for project proposals.Conduct detailed trade and vendor take-offs across all relevant scopes of work.Ensure accuracy and identify scope gaps among trades and vendors.Maintain communication with trades, vendors, design teams, and internal stakeholders throughout the pre-construction process.Draft scopes of work for each applicable trade.Prepare detailed estimates for both conceptual and hard bid proposals.Ensure customer proposals are accurate, featuring detailed CSI breakdowns, alternates, allowances, qualifications, and exclusions.Adhere to all required bid documentation compliance.Support the pre-construction team in building and maintaining our trade and vendor database.Foster positive relationships with trades and vendors.Collaborate with the Assistant Estimator to set up RFQs in our construction management program and distribute them to trade partners and vendors.Work with the Assistant Estimator to solicit and obtain proposals from trades and vendors.Develop and maintain a cost history database.Facilitate transition meetings upon award with project management and superintendent teams.Lead pre-bid meetings with trade partners.Document client pre-bid meetings.Prepare preliminary construction schedules as needed for bid requirements.Collaborate with project management and superintendent teams to address any pre-construction inquiries throughout the project lifecycle.Verify and document existing site conditions to ensure bid document accuracy.Prepare Requests for Information during the bidding process.