Implementation Project Manager

ISTA SolutionsMandaluyong, Metro Manila, Philippines

On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:1-2 years of proven experience as a Project Manager / Coordinator, specifically in implementation, special projects, or stakeholder management. Demonstrated ability to manage complex, multiple projects simultaneously. BPO Industry experience is a significant advantage. Exceptional communication and interpersonal skills. Willingness to work onsite in Makati (Main Site) and Mandaluyong. Amenable to working night shifts.

About the job

ISTA Solutions, based in Mandaluyong, Metro Manila, is looking for an Implementation Project Manager. This role focuses on guiding client implementations and supporting project delivery across teams. The company values employee satisfaction, work-life balance, and ongoing professional growth.

Main Responsibilities

Serve as the main contact for implementation accounts, maintaining clear communication with clients and internal teams.
Direct and monitor special projects, working with multiple departments to meet deadlines and achieve project goals.
Participate in pre-onboarding and onboarding planning sessions with new and potential clients to support smooth transitions.
Lead workforce planning and coordinate efforts with cross-functional groups to address operational requirements.
Ensure a seamless onboarding process for clients by aligning processes, schedules, and deliverables across all involved teams.

About ISTA Solutions

ISTA Solutions is committed to delivering innovative outsourcing and offshoring solutions while prioritizing employee well-being and professional development. We strive to create an inclusive environment that fosters growth and collaboration, ensuring that our employees thrive at every stage of their careers.

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