About the job
Revolutionize Customer Experience in Banking
At Prelim, we are transforming the way financial institutions onboard and engage with their customers. Our innovative platform supports essential banking operations for a diverse range of institutions across the U. S., from local community banks to expansive credit unions. As a rapidly growing, fully remote startup, we are dedicated to making banking services more accessible to all.
Your Role in Our Mission
We are seeking a skilled Project Manager for Implementations to become a key member of our Implementation team. In this role, you will guide banks through their digital transformation efforts, managing numerous high-priority deployments concurrently, coordinating cross-functional teams, and ensuring that our banking clients achieve successful and timely launches.
This is a hands-on position that blends organization with execution. You will serve as the conductor for intricate implementations while fostering strong relationships with banking executives and operations teams.
Your Responsibilities
Oversee several concurrent bank implementations with overlapping schedules, monitoring dependencies and risks to ensure projects are completed on time.
Facilitate client communications and cultivate trusted relationships with stakeholders, from C-suite executives to operations staff, adeptly managing expectations and navigating challenging discussions.
Coordinate efforts among cross-functional teams, including Implementation Associates, engineers, and Customer Success, to ensure seamless project execution and transition post-launch.
Translate intricate technical requirements between clients and internal teams while safeguarding your implementation team from scope creep.
Engage actively in hands-on configuration and debugging as necessary to keep projects progressing during resource limitations.
Document solutions and identify opportunities for process improvements to enhance future deployments and team efficiency.
Strategically escalate issues to sales and leadership when additional support is required to resolve critical challenges.
Candidate Profile
Outstanding organizational abilities; you thrive on task lists and calendars.
Excellent communication skills with both technical and non-technical audiences.
Demonstrated ability to manage multiple complex projects simultaneously.
Composure under pressure; you maintain your calm when clients are stressed and deadlines are tight.
