Implementation Specialist - Chicago

About the Role OneTrack is growing quickly, serving enterprise clients with advanced AI solutions for warehouse and logistics operations. The Senior Implementation Manager plays a key part in this expansion, ensuring that each new deployment delivers real value and that client expectations are met from start to finish. This position connects sales with operational success, helping OneTrack turn every contract into a measurable client outcome. What You Will Do Lead the full client implementation process, starting at contract signature and continuing through ongoing value delivery. Coordinate cross-functional teams across sales, engineering (hardware and software), and field service to support successful deployments. Oversee complex, multi-site rollouts involving both hardware and software integration. Drive operational changes within warehouse environments, adapting solutions for each client’s needs. Manage change at all organizational levels, from frontline staff to executive leadership. Remain accountable for project results well beyond initial go-live. Translate advanced AI technologies into practical improvements within physical operations. Location This position is based in Chicago, Illinois, United States.

OneTrack revolutionizes logistics operations for some of the world’s largest brands and logistics providers. By integrating advanced camera sensors, data capture devices, and AI agents into our mission control platform, we empower businesses to streamline their operations. Our long-term vision drives us to deliver genuine value in an industry ripe for transformation. With our scalable computer vision platform already active in hundreds of warehouses across North America, we collaborate with esteemed companies like Kellanova, Ryder, Church & Dwight, and ID Logistics. We're just getting started, and we're charting our path forward with determination.As a Field Project Engineer at OneTrack.ai, you will play a vital role in the successful execution of service projects in the field. This position demands a combination of technical prowess and adept problem-solving skills to ensure that project deliverables are met efficiently and effectively. Travel Requirements: 75%+ with overnight stays.Key Responsibilities: Manage and implement all onsite aspects of assigned field projects, ensuring adherence to company standards and project specifications. Engage and communicate with customers, field service managers, field engineers, and other stakeholders to plan, design, and execute project activities. Track project progress and make adjustments as necessary to achieve successful results. Conduct on-site investigations and analyze data (maps, reports, tests, drawings, etc.) to facilitate project planning and design. Prepare and review project documentation, including reports, proposals, and schedules. Oversee resources such as materials, equipment, and personnel. Ensure strict compliance with safety and regulatory standards at all project locations. Deliver technical support and troubleshooting for project-related issues. Maintain ongoing communication with clients and stakeholders to provide updates and solicit feedback. Develop and sustain technical knowledge utilized in executing field projects.

At OneTrack, we are revolutionizing logistics operations for some of the world’s most prominent brands and logistics companies. Our innovative approach utilizes advanced camera sensors and data capture devices, integrated with our cutting-edge mission control platform and AI agents, to optimize operations across diverse environments. We are focused on sustainable growth, prioritizing long-term value over short-term gains, and are dedicated to making a significant impact in an industry that is ripe for transformation. With our scalable computer vision platform, we are already operational in hundreds of warehouses across North America, partnering with industry leaders such as Kellanova, Ryder, and Church & Dwight. Join us as we continue to expand into new markets and applications, shaping the future of logistics.

At FleetWorks, we are at the forefront of developing innovative conversational AI technologies aimed at streamlining intricate workflows for freight carriers and brokers. Our sales process is deeply consultative, emphasizing the demonstration of measurable value through tailored solutions prior to finalizing agreements.We are in search of a Deployment Strategist who will serve as both the technical and creative cornerstone for our prospects and clients. This pivotal role connects our customers' operational challenges with effective solutions crafted on the FleetWorks platform. You will collaborate closely with the go-to-market (GTM) team to design, build, and showcase customized AI agents that highlight our value proposition, transforming potential leads into successful partnerships.This position is hands-on and impactful, necessitating a combination of business insight, technical inquisitiveness, and a results-driven approach. This role is based full-time in our Chicago office. Key ResponsibilitiesDefine Use Cases: Collaborate with the commercial team from pre-sales to upselling, gathering customer needs and translating them into clear, actionable AI agent solutions.Create Sales Materials: Develop and update internal sales enablement resources (e.g., presentations, ROI calculators, one-pagers) that assist the sales team in articulating the benefits of various AI solutions during the initial sales stages.Lead Proof of Concepts (POCs): Oversee the technical development and setup of custom AI agents and demo environments to verify the value of the FleetWorks platform for specific customer scenarios.Documentation and Organization: Help in chronicling successful deployment playbooks and maintaining a centralized repository of successful use case examples and configuration best practices.Facilitate Feedback Collection: Systematically collect, document, and communicate feedback from customers and the sales team from pilot programs to the Product and Engineering teams to guide future product developments.QualificationsTechnical Proficiency: A strong aptitude for new software and systems. You must be a quick learner who can swiftly understand the intricacies of AI setup, prompting, and technical execution.Analytical and Detail-Oriented: Exceptional organizational skills and keen attention to detail are crucial for managing and overseeing complex demo environments and deployment checklists.Collaborative Problem-Solver: Ability to work efficiently with cross-functional teams and customers to develop innovative solutions.

Point B is a premier business innovation firm that eliminates uncertainties in transformation efforts. We engineer your future by integrating cutting-edge technologies with industry insights to help you redefine your business and processes for sustained competitive advantage. We embody a unique consulting approach—we believe your success is intrinsically linked to ours. At Point B, we begin by understanding the challenges you face, partnering with you to identify the best solutions for your business, your workforce, and your vision for the future. Our exceptional Net Promoter Score (NPS) consistently outperforms our competitors by a significant margin, demonstrating our commitment to listening, responding swiftly, and delivering expedited value. When you collaborate with Point B, you gain the agility and confidence to recognize pivotal opportunities, navigate complexities effortlessly, and customize technology solutions to meet your specific requirements. Join us as we embark on a journey to shape your future today!

About LoopAt Loop, we are dedicated to unlocking profits trapped within the supply chain and reducing costs for consumers. We recognize that poor data and inefficient workflows create obstacles, limiting working capital and increasing expenses for all stakeholders in the supply chain.Our cutting-edge audit and pay platform utilizes domain-driven AI to navigate the complexities of supply chain data and documentation. By enhancing visibility into transportation expenditures, we empower companies to manage their costs effectively and drive profitability. Esteemed industry leaders such as J.P. Morgan Chase, Great Dane, Emerge, and Loadsmart are proud to partner with Loop.Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Susa Ventures, Flexport, and a host of top-tier angel investors. Our talented team boasts expertise from renowned companies such as Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and established industry leaders like C.H. Robinson.About the RoleWe are seeking a skilled Implementation Manager to work collaboratively across Sales, Pre-Sales, Engineering, and Customer Success teams to ensure a seamless onboarding experience for our clients. The Implementation Manager will conduct thorough discovery to understand client needs, configure Loop’s system, and manage each implementation from initiation through post-launch support to guarantee that internal and external timelines are adhered to. This role includes partnering with operations and engineering to ensure that the final configured product meets client requirements and is well-supported for ongoing service. The Implementation Manager will provide client support for both in-person and virtual implementations, offering product and operational expertise to effectively tailor the client’s instance while recommending best practices that may involve change management.Key ResponsibilitiesOversee project management for solution scoping and implementations, including but not limited to:Lead the onboarding process for new clients, ensuring a smooth transition from sales to implementation. Work closely with the sales team to gain a comprehensive understanding of client needs and requirements.Conduct kick-off calls—both remote and occasionally on-site—to provide an overview of Loop’s solution.Develop and implement detailed implementation plans for each client, outlining timelines, milestones, and deliverables while coordinating with cross-functional teams to ensure timely completion of all aspects of the implementation.Collaborate with Loop’s technical architect to define use cases for Loop’s product and roadmap.Participate in weekly status meetings...

OpenGov provides AI and ERP solutions designed for local and state governments across the United States. Over 2,000 public sector organizations, including municipalities, counties, state agencies, schools, and special districts, use the OpenGov Public Service Platform to improve efficiency, adapt to changing needs, and build public trust. The platform covers enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, as well as transparency and open data. All of these tools work together within the OpenGov ERP, helping agencies prioritize and make the most of their budgets. Learn more about OpenGov’s mission at OpenGov.com. Role Overview The Implementation Consultant helps OpenGov clients get the most from their solutions by managing the full deployment process. This role calls for strong product knowledge, subject matter expertise, and the ability to recommend effective solutions. The consultant sets up new customers for success, ensures they see value from their investment, and supports improvements to OpenGov’s delivery operations. This includes advising during sales and project scoping, sharing feedback with R&D, and mentoring teammates. What You Will Do Lead implementation projects for new clients, guiding them through every step: data gathering, technical configuration, administrator training, and all other deployment needs. Act as the main technical contact for new customers or those expanding their use of OpenGov, keeping communication clear and deployment on track. Work directly with government officials and staff, helping them become skilled administrators and champions of the OpenGov platform. Assess customer requirements and challenges, collaborating with other teams to streamline and automate workflows for better results.

humanagency seeks an AI Implementation Specialist to advance construction technology efforts in Chicago. This role centers on integrating advanced AI tools to make construction workflows more efficient and support better project outcomes. Key responsibilities Collaborate with multidisciplinary teams to introduce and apply AI technologies on active construction projects. Identify opportunities to improve processes and support more efficient project delivery through AI-driven solutions. Support the adoption of new technology aimed at enhancing project results and delivery methods. Location This position is based in Chicago.

About UsAt BriteCore, we are a pioneering company dedicated to empowering Property & Casualty (P&C) insurers. Our mission is to facilitate business growth and streamline operations through our innovative cloud-native technology.Our all-in-one software platform is critical for our carrier customers, allowing them to manage policies, billing, and claims efficiently while providing real-time analytics and digital portals for both agents and policyholders. Unlike others who depend on outdated systems, BriteCore is at the forefront of the transition to modern cloud technology. Our commitment to continuous improvement ensures we deliver new features and enhancements with a core insurance platform that is flexible and scalable—designed to adapt to the changing needs of insurers.We foster an inclusive and collaborative atmosphere, where team members are encouraged to share insights, challenge norms, and develop both personally and professionally. Our geographically distributed team shares a common passion for revolutionizing the insurance sector and providing outstanding service.Join BriteCore and contribute to shaping the future of insurance technology. Collaborate with talented professionals and make a significant impact. If you're ready to innovate and create something exceptional, let's work together to build the future of insurance software.

As an Implementation Analyst at OpenGov, you will play a pivotal role in ensuring successful deployment of our innovative software solutions. Your key responsibilities will include collaborating with clients to understand their requirements, configuring software to meet those needs, and providing training and support for end users. You will work closely with cross-functional teams to streamline processes and enhance customer satisfaction.

As a Senior Project Manager at stemxpert1, you will lead dynamic projects, ensuring timely delivery, adherence to budget, and alignment with strategic objectives. You will collaborate with cross-functional teams, manage resources, and drive project success while fostering an environment of continuous improvement. Your leadership will be pivotal in guiding project teams through challenges, ensuring stakeholder engagement, and maintaining a focus on quality outcomes.

About PatientIQPatientIQ is an innovative and rapidly expanding healthcare technology organization dedicated to enhancing patient outcomes through intelligent, data-driven care solutions. Our partnerships with healthcare providers, life sciences companies, and research institutions empower us to convert clinical insights into actionable strategies. As we continue to grow, we are committed to strengthening our operational framework to ensure stable and predictable growth throughout our commercial sector.About The RoleThe Implementation Project Manager at PatientIQ is a pivotal strategic leader tasked with orchestrating complex, enterprise-level implementations across extensive health systems and healthcare organizations. This role encompasses the complete lifecycle of implementation projects, from the executive kickoff phase to go-live and subsequent value realization, guaranteeing excellence in delivery across technical, operational, and organizational dimensions.This role will lead intricate SaaS implementations that often involve EHR integrations, data migrations, system conversions, and workflow transformation initiatives. The Implementation Project Manager will act as the primary delivery lead, engaging with executive stakeholders, EHR partners, and internal cross-functional teams to ensure successful outcomes within highly regulated and intricate environments.The ideal candidate blends enterprise program leadership with the agility and innovation typical of startups, providing structure and discipline while remaining flexible and solutions-oriented. They will take ownership of results and proactively eliminate obstacles, collaborating across teams to achieve successful delivery.What You'll DoEnterprise Implementation LeadershipOversee the comprehensive delivery of enterprise implementations from kickoff through to go-live, including intricate EHR (e.g., Epic, Oracle Health/Cerner) integration constructions, conversions, and migrations.Create and manage extensive project plans that encompass EHR integrations, interface constructions, data validation, system configurations, workflow redesigns, training, and go-live monitoring.Establish and maintain robust governance structures, communication schedules, and executive reporting mechanisms tailored for large-scale health system engagements.Drive the achievement of time-to-first-value, user adoption rates, and other critical implementation success metrics.Stakeholder Engagement & Risk ManagementManage communications to executive and operational stakeholders, ensuring clear reporting of implementation progress, risks, and impacts at all levels of the customer organization.Identify and mitigate cross-functional risks across technical, clinical, and operational workflows while maintaining meticulous documentation and change management practices.Escalate and resolve issues promptly, balancing customer experience with internal resource management.

Join eversana1 as a Senior Project Manager and lead innovative marketing initiatives that drive impactful results. In this crucial role, you will manage multifaceted projects, ensuring they are delivered on time and within budget. You will collaborate with cross-functional teams to align project goals with client expectations, utilizing your expertise to guide and motivate your team towards success.

eversana1 seeks a Senior Project Manager in Chicago to oversee artificial intelligence projects from the earliest planning stages through final delivery. This role takes responsibility for guiding major initiatives, ensuring that teams deliver results on time, within budget, and in line with client expectations. Key responsibilities Lead cross-functional teams working on AI-driven projects Oversee project schedules, budgets, and key milestones Coordinate with stakeholders to ensure alignment on goals and deliverables Support the implementation of AI technology for clients in various industries Location This role is based in Chicago.

At FourKites, we tackle intricate challenges that have a real-world impact. Whether facilitating the transportation of medical supplies from Cardinal Health or delivering groceries for Walmart, our platform empowers customers to manage global supply chains that are efficient, flexible, and sustainable. Become part of a team of inquisitive problem solvers who celebrate diversity, lead with empathy, and prioritize inclusivity. As an Implementation Manager at FourKites, you will act as the strategic leader behind enterprise transformations for Global 1000 companies managing complex supply chains. This role merges in-depth functional consultancy with robust project management to ensure successful software deployments. You will serve as a trusted advisor, converting intricate logistics challenges into streamlined solutions, fostering stakeholder relationships, and ensuring that enterprise implementations yield quantifiable business outcomes. Impact & Scope: Each implementation you oversee will enhance supply chain visibility for major enterprises, driving efficiency improvements and cost reductions across global logistics networks. What You’ll Be Doing: Core Responsibilities Contribute to our Global Implementation team, dedicated to assisting enterprise customers in successfully adopting FourKites as both a technological solution and a strategic approach to supply chain visibility across their organization. Act as a trusted advisor and empathetic advocate for customers, assisting them in building their initial supply chain visibility workflows in FourKites. Consult with our rapidly growing Global 1000 customer base, ensuring they start on the right path and continue to derive maximum value from the platform over time. Develop a thorough understanding of FourKites' capabilities and each customer’s unique challenges, including the operational issues being addressed through implementation, to serve as both a product expert and strategic partner throughout the change process. Implement tailored approaches for each customer based on their specific processes, requirements, and collaboratively established goals to ensure successful adoption. Facilitate the implementation process and associated activities, such as stakeholder training, executive reviews, and regular progress meetings to ensure project success and platform adoption.

At Braze, we pride ourselves on our vibrant and welcoming culture. Our team is not only approachable but also exceptionally kind and deeply passionate about what they do.We are committed to fostering this passion by setting high expectations, promoting teamwork, and ensuring a balance between work and life as we navigate our rapid global growth. Our goal is to create greater equity and opportunity both within our organization and in the communities we serve.To thrive here, you must be ready to hold yourself and your peers to high standards. We believe there is always an opportunity to contribute: taking initiative, being accountable, and embracing diverse perspectives are critical to our ongoing success.Our innate curiosity and willingness to share our various passions with one another create a unique vibrancy in our culture.If you are motivated to tackle exciting challenges and have a proactive approach to change, you will be empowered to make a tangible impact alongside a dedicated and passionate team. If Braze resonates with you, we are excited to meet you.WHAT YOU’LL DOAt Braze, we facilitate exceptional customer experiences across email, mobile, SMS, and web channels. Renowned brands, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, leverage the Braze platform to create real-time, human-centered interactions between brands and consumers at an impressive scale—sending tens of billions of messages to over 3 billion active users each month.Our achievements speak for themselves: Braze was recognized as a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019 and featured in the Forbes Cloud 100. Additionally, we have been recognized as one of Inc. Magazine’s Best Places to Work (2019 and 2020) and Crain's Best Places to Work in NYC (2019 and 2020).The Canvas Logic and Execution (CLX) team oversees the entire lifecycle of Canvas, our premier product for marketing automation workflows. As a mission-critical system operating at high scale and performance, Canvas manages billions of asynchronous jobs using a global infrastructure across multiple cloud providers.We are in search of a proactive and experienced Engineering Manager to lead the CLX team. This pivotal role involves continually enhancing our platform based on user feedback and strategically expanding its functionalities to support increasingly complex and personalized real-time workflows at an unprecedented scale.As the Engineering Manager, you will play a key role in establishing and sustaining top-tier systems by contributing to the architecture, development, and optimization of our product. You will drive your team’s success by defining efficient processes, fostering professional growth among engineers, and collaborating closely with the Product Management team.

About AlphaSense: AlphaSense is the trusted solution for leading organizations, utilizing cutting-edge AI technology to eliminate uncertainty in decision-making. Our platform delivers crucial insights from a diverse range of reliable public and private content, including equity research, company filings, event transcripts, expert calls, news articles, trade journals, and proprietary research from our clients.In 2024, AlphaSense's acquisition of Tegus strengthens our commitment to empowering professionals with AI-driven market intelligence, enhancing growth and innovation. This partnership expands our content capabilities and allows users to discover even deeper insights across thousands of datasets. Trusted by over 6,000 enterprise clients, including many in the S&P 500, AlphaSense was founded in 2011 and is headquartered in New York City, boasting a global workforce of more than 2,000 employees in offices across the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Join our visionary team!About the Team:At Tegus by AlphaSense, we collaborate daily with esteemed institutional investors, corporations, and consulting firms by providing real-time access to industry experts, enabling faster investment decisions. Our team is characterized by persistence, a strong work ethic, and a customer-first mentality. Join a dynamic, results-driven team overseeing the operations of our Expert Call Services.About the Role: The Senior Manager, Expert Insights plays a critical leadership role, focused on driving growth by increasing call volume within our client base and ensuring operational excellence. Reporting to the Director of Expert Insights, you will lead and develop a high-performing team to achieve ambitious performance objectives and enhance customer engagement. Success in this position demands a strategic mindset, strong decision-making capabilities to address complex challenges, and the ability to build solid cross-functional partnerships to implement initiatives that advance our business.

As a Senior Account Manager at The Trade Desk, you will play a vital role in driving client success and maximizing the value our products deliver. You will be the trusted advisor for our clients, helping them navigate the complexities of programmatic advertising. Your ability to foster relationships and develop strategies will be crucial to achieving their goals.Join us and leverage your expertise to drive performance and deliver exceptional results!

Join Curaleaf as a Senior Brand Manager and play a pivotal role in shaping our brand strategy and enhancing our market presence. You will lead innovative marketing campaigns, collaborate with cross-functional teams, and drive brand growth in the highly competitive cannabis industry.