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Inbound Sales Development Representative

ZenotiSeattle, Washington, United States
On-site Full-time

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Key Responsibilities:Respond to inbound sales inquiries in a timely and professional manner via phone calls and chat. Engage with prospects to ascertain their needs and qualify them as viable customers. Coordinate product demonstrations and meetings with Account Executives (AEs) and Solution Engineers (SEs) based on prospect engagement and qualification. Keep precise records of all interactions and sales activities using our CRM system (e.g., Salesforce). Collaborate effectively with the sales team to ensure smooth transitions for qualified leads. Provide coverage for other inbound SDRs during their absence or during peak periods. Achieve quarterly targets for qualified demos and appointments.

About the job

Zenoti is a leading provider of an innovative, all-in-one cloud-based software platform tailored for the beauty and wellness industry. Our comprehensive solution empowers businesses to effortlessly manage every facet of their operations, including online appointment scheduling, point of sale (POS), customer relationship management (CRM), employee oversight, inventory tracking, integrated marketing initiatives, and much more. Zenoti's platform is designed to optimize processes, lower operational costs, and enhance customer loyalty and spending. Built for scalability and dependability, our technology is suitable for businesses of any size.

Serving over 30,000 salons, spas, medspas, and fitness studios across more than 50 countries, Zenoti supports a diverse array of prominent global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY.

We are proud of our achievements, including reaching a valuation exceeding $1 billion, being recognized as a Next Tech Titan by GeekWire, securing $80 million in investment from TPG, and ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. Additionally, our commitment to fostering a positive workplace is affirmed by our certification as a Great Place to Work for 2021-2022. To discover more about Zenoti, visit: zenoti.com.

As an Inbound Sales Development Representative (SDR), you will be responsible for addressing incoming sales inquiries via phone calls and chat, while qualifying potential clients for our software solutions. This role also entails providing occasional support for other inbound SDRs during their absences. The ideal candidate will exhibit strong organizational skills, attention to detail, and the ability to multitask in a dynamic environment. Prior experience in customer service is crucial for thriving in this position.

About Zenoti

Zenoti offers a transformative SaaS solution that streamlines operations for businesses in the beauty and wellness sector. With a robust platform that integrates various business functions, Zenoti is dedicated to helping clients achieve operational excellence and enhance customer satisfaction.

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