Inbound Specialist at mergeapiintegrationsandbox | San Francisco

About Brain Co.At Brain Co., we are pioneering the integration of artificial intelligence into real-world applications, driving innovation and shaping the future. Our mission is to harness the transformative capabilities of AI to address pressing challenges across various sectors, including government and industry, where manual processes are still prevalent.About the RoleWe are in search of a proactive and meticulously organized Workplace Experience Specialist to oversee the daily operations of our San Francisco office. As we expand, this role will be essential in scaling our physical environment. This position combines workplace management, employee engagement, and real estate support, making it perfect for someone who is passionate about cultivating a well-structured office and enhancing a positive onsite culture.Your responsibilities will include ensuring the office operates smoothly, assisting employees in their daily needs, managing vendor relationships and budgets, and collaborating with leadership on team and office growth initiatives. You'll also play an instrumental role in enhancing office culture through organizing events, gatherings, and shared experiences.Your ResponsibilitiesOffice & Workplace Operations: Oversee daily office functions to maintain a welcoming, efficient, and well-stocked environment.Manage dining programs, kitchen supplies, office inventory, and overall organizational structure.Collaborate with IT/AV teams to ensure onsite technology, conference room setups, and equipment are adequately supported.Act as the primary contact for office-related inquiries and issues.Contribute to a positive and efficient experience for employees onsite.Office Culture & Events: Champion office culture and employee experiences in our San Francisco location.Plan and execute regular onsite events, including monthly happy hours, team lunches, and special celebrations.Support company-wide events, offsites, and in-office programming.Foster an office atmosphere that promotes connection, collaboration, and a robust sense of community.Vendor & Budget Management: Identify, manage, and maintain relationships with vendors (cleaning, facilities, food, events, etc.).Monitor and manage workplace and event budgets, invoices, and expenses.

Join ElevenLabs as a Workplace Experience Coordinator in the vibrant city of San Francisco! In this role, you will be the driving force behind creating an exceptional workplace environment that fosters collaboration, innovation, and employee satisfaction. Your responsibilities will include coordinating office logistics, enhancing employee experiences, and supporting a culture of engagement and productivity.

Join our dynamic team at speak as a Workplace Experience Manager, where you will play a pivotal role in enhancing the overall employee experience. You will be responsible for creating an engaging and productive workplace environment that fosters collaboration and innovation.In this role, you will manage various aspects of workplace operations, ensuring that our facilities meet the needs of our employees and clients. You will also spearhead initiatives aimed at improving workplace culture, addressing employee feedback, and optimizing the use of our office spaces.

About WorkOS At WorkOS, we design cutting-edge developer tools and APIs that empower businesses to achieve Enterprise Readiness effortlessly. Our platform underpins essential functions like authentication, identity management, authorization, and other vital infrastructure, enabling developers to secure and scale their applications for large enterprises effectively.Following our recent $100M Series C funding round, we are now valued at $2B, thanks to the support of Meritech and Sapphire, alongside participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS serves as the backbone for enterprise functionalities for several high-growth AI firms, including OpenAI, Cursor, Perplexity, Vercel, and Plaid.As the landscape of software evolves with AI, WorkOS is positioned at the forefront of Human and Agent Authentication, Identity, and Access Control, assisting organizations in addressing the critical question: who are your agents, and what are their permissions? Our rapidly expanding customer base consists of hundreds of innovative software companies developing the next wave of enterprise-ready solutions.About the RoleWe are on the lookout for a Workplace Experience Manager who will help cultivate a thriving workplace for our team. This role is pivotal in shaping the daily office experience, ensuring our physical environment is operational, inviting, and conducive to productivity and collaboration. You will oversee office operations, manage vendor relationships, and spearhead initiatives that enhance our evolving workplace.

About ExaExa is at the forefront of innovation, developing cutting-edge AI-native search infrastructure. Our dynamic team in San Francisco is dedicated to shaping the future of how AI systems engage with and interpret the world's data. We prioritize agility, visionary thinking, and a meaningful in-person work culture.About the RoleWe are seeking a dedicated Workplace Experience Coordinator to enhance the physical and cultural environment at Exa. This individual will be pivotal in fostering our office culture, orchestrating events, managing vendor partnerships, and overseeing our office expansion initiatives. Your contributions will directly influence the daily experiences of our team members as we continue our growth and open new office spaces.What You'll DoEvent Planning: Organize and execute a diverse range of company events, including team offsites, happy hours, celebrations, recruitment dinners, and community gatherings. Manage the entire event lifecycle from conceptualization to execution.Vendor Management: Identify, negotiate, and maintain relationships with vendors for catering, office supplies, furniture, maintenance, and more, ensuring optimal pricing and quality at all times.In-Person Culture: Be the heartbeat of our office experience. Ensure a welcoming atmosphere where employees enjoy coming to work, are well-fed, and feel energized.New Office Openings: Lead the operational aspects of launching new office spaces, collaborating with architects and designers, sourcing furniture and equipment, coordinating buildouts, and creating environments that embody Exa's culture.Food and Catering: Oversee the daily food program, including lunches, snacks, coffee, and event catering, while identifying excellent options that fit within budget constraints.Office Operations: Ensure the smooth day-to-day functioning of the office, managing facilities, supplies, mail, visitor experiences, and any other operational challenges that arise.What We're Looking ForProven experience in workplace operations, office management, or a similar role in a fast-paced environment.Exceptional vendor negotiation skills, with a track record of securing favorable deals without compromising quality.Demonstrated experience in planning events, ranging from intimate team gatherings to larger company functions.Familiarity with office buildouts, relocations, or new space setups is highly desirable.Highly organized and resourceful, capable of managing multiple projects simultaneously.A keen eye for design and aesthetics, with a passion for creating inviting spaces.A mindset that thrives in a startup atmosphere, adapting comfortably to ambiguity and rapid change.

Anthropic is hiring a Workplace Experience Operations Manager in San Francisco, CA. This role centers on strengthening the employee experience by managing daily workplace operations and supporting a collaborative, engaging environment. Role overview The Workplace Experience Operations Manager ensures smooth day-to-day functioning of the office. This position focuses on creating a space where employees can work together effectively and feel supported in their work. What you will do Oversee daily workplace operations to maintain a seamless environment Support efforts that encourage collaboration and innovation among employees Promote operational excellence in all aspects of the workplace Location This position is based in San Francisco, CA.

The Workplace Specialist shapes the in-person experience at DOSS’s SOMA headquarters in San Francisco. This position focuses on creating a welcoming, efficient environment where teams can collaborate and stay productive. The role is based onsite and plays a key part in daily office operations and culture. What you will do Oversee daily office operations: coordinate with vendors, manage facilities maintenance, handle supplies, and keep workspaces ready for use. Manage the food and beverage program, including organizing daily lunches and dinners for employees working late. Develop and maintain strong relationships with vendors, ensuring quality service and cost control. Act as the main point of contact for building management on maintenance, safety, and compliance issues. Plan and execute internal events that strengthen community and reflect DOSS culture. Monitor workplace budgets, identify variances, and suggest improvements through data analysis. Collaborate with IT, Finance, and People teams on projects such as office expansions and onboarding logistics. Identify operational gaps and implement solutions to improve workflow and efficiency. Collaboration This role works closely with multiple teams across DOSS, including IT, Finance, and People Operations, to support office projects and ensure smooth onboarding for new hires. Location This position is based onsite at DOSS’s San Francisco SOMA headquarters.

Join Reddit as an Experience Coordinator in San Francisco! In this dynamic role, you will play a pivotal part in enhancing the experience of our users and community members. You will collaborate with various teams to ensure seamless user interactions and drive engagement.

About BlaxelBlaxel is a revolutionary platform designed for AI agents that require rapid code execution. We provide infinitely scalable, secure code sandboxes that are always ready to use, ensuring near-instant latency for your AI integrations. Our proprietary technology, featuring a 25ms cold-start serverless compute engine, allows us to process billions of requests, empowering leading AI startups such as Webflow and HumanBehavior.We tackle the infrastructure challenges faced by traditional cloud services, effectively enabling AI companies to run their code securely and efficiently, with ultra-low latency. Our commitment to innovation has been recognized with a $7.3M seed funding round led by First Round Capital.The RoleWe are seeking a Developer Experience Engineer to spearhead the developer experience for our cutting-edge AI infrastructure. You will shape the way developers and AI agents interact with our platform, striving to minimize the time and effort required for users to recognize the power of our technology.This position is not just about human users; you will pioneer the concept of Agentic Experience (AX), creating interfaces that allow AI agents to navigate our platform seamlessly. If you are passionate about building exceptional developer experiences and eager to redefine what a cloud computing product can be, this opportunity is for you.What You'll DoDesign, develop, and enhance the developer experience across all interfaces, including our CLI, SDKs, and MCP servers, ensuring our platform is enjoyable to use.Focus on API parameter naming and error message clarity, as well as the logical flow of our documentation and guides.Create innovative interfaces and protocols tailored for AI agent consumption, in addition to human developers.Establish and monitor key DX/AX metrics, continuously improving the time users take to reach their 'aha moment' and successfully implement our platform.Collaborate with our Developer Advocate to gather user feedback and translate it into actionable improvements for engineering and product development.

Join our dynamic team at Promise as an IT Specialist, where your skills will be instrumental in managing and enhancing our IT infrastructure. In this role, you will be responsible for troubleshooting technical issues, implementing new technologies, and ensuring the smooth operation of our systems.As an IT Specialist, you will collaborate with various departments, providing technical support and solutions that enable our employees to perform at their best. Your expertise will contribute to maintaining our commitment to operational excellence and innovation.

Join Us at Granola! If you haven't already, explore the innovative solutions we are developing and discover why becoming a part of our team is a great opportunity.Granola is proudly utilized by some of the world's leading and fastest-growing companies, including industry giants like DoorDash, Gusto, and Salesforce. Originally designed and built in London, we have expanded our reach and now primarily serve a US customer base. To support our growth trajectory, we have opened a vibrant office in San Francisco, which will act as the center for our North American market strategies.At Granola, we are revolutionizing the concept of customer support in an AI-driven environment. Our Customer Experience (CX) team is not just highly technical; we are empowered to directly engage with the codebase. We believe in addressing the root causes of issues rather than merely applying temporary fixes. Our focus is on delivering lasting solutions that enhance our product and the customer experience.As one of our first hires in San Francisco, you will play a pivotal role as a Customer Experience Engineer. We are in search of a motivated individual who is eager to redefine what exceptional technical support embodies. You will not merely escalate tickets to product engineers; instead, you will collaborate with them to enhance our product and tools.Your ResponsibilitiesManage Technical Escalations: Take ownership of complex tickets requiring in-depth analysis, ensuring effective communication with users and thorough investigations.Investigate Issues: Utilize Cloudwatch logs, console logs, SQL queries, Amplitude analytics, and Retool dashboards to thoroughly address customer concerns.Implement Fixes: Leverage Cursor and AI-assisted tools to make necessary code changes and resolve customer issues expediently without relying on product engineers.Develop Internal Tools: Create and enhance internal tools and infrastructure to boost the efficiency of the entire CX team.Lead on Critical Customer Issues: Triage tickets, engage in preferred communication channels, and participate in calls to swiftly diagnose and resolve problems.Bridge to Engineering: Document bugs with technical details, identify trends, and advocate for product enhancements.Write Documentation: Produce clear documentation to facilitate faster resolutions of similar issues in the future.What We SeekTechnical Skills:Experience with debugging and troubleshooting complex technical issues.Proficiency in SQL, analytics tools, and cloud-based logging systems.Familiarity with AI-assisted coding tools.Passion for developing efficient processes and enhancing customer experiences.

Role Overview Prosper is looking for a User Experience Researcher in San Francisco. This position focuses on studying user behavior and improving digital products. Research findings will help shape design choices and influence product direction. What You Will Do Conduct qualitative and quantitative research to understand user needs and behaviors Share insights that guide design and product decisions Work closely with product and design teams to enhance user satisfaction Support product innovation by providing actionable research findings Location This role is based in San Francisco, CA.

Thuma is dedicated to providing a seamless, high-quality experience for every customer. The team values integrity, initiative, collaboration, open-mindedness, and continuous learning. Every interaction aims to uphold these principles and deliver outstanding service. Role overview The Customer Experience Associate plays a key part in ensuring each customer receives thoughtful, attentive support. This position involves making independent decisions to resolve issues, remove obstacles, and maintain Thuma’s standards for quality and satisfaction. Building positive relationships and delivering a premium experience are central to the work. What you will do Respond to customer inquiries and resolve issues with professionalism and care Make decisions that enhance customer satisfaction and reflect Thuma’s values Support customers throughout their journey, from first contact through post-purchase Work closely with team members to ensure a seamless service process Requirements Clear, polished communication skills Interest in service, design, and bedroom furnishings Ability to work both independently and as part of a team Motivation to learn and grow in a customer-focused setting Location and schedule This role is based in San Francisco, California. Work can be performed remotely or onsite at Thuma’s headquarters in the Presidio neighborhood. Flexible scheduling is available, with shifts running Saturday to Wednesday or Wednesday to Sunday. Team culture Thuma encourages in-person connection and organizes events throughout the year to foster collaboration and strengthen team relationships.

Join Notion Labs Inc. as the Americas Workplace Lead, where you will be pivotal in shaping our workplace strategies across the region. This role requires innovative thinking and a passion for creating environments that foster collaboration and productivity.

Join Crusoe as a Workplace Manager in the vibrant city of San Francisco, California. In this role, you will oversee the daily operations of our workplace, ensuring a productive and engaging environment for all employees. Your responsibilities will include managing facilities, coordinating office logistics, and implementing workplace policies that foster collaboration and innovation.

Greetings! We are Fever, the premier technology platform dedicated to culture and live entertainment.Our goal? To make culture and entertainment accessible to all. Leveraging our innovative technology and data-driven strategies, we are transforming the way individuals interact with live entertainment. Each month, our platform captivates over 300 million people across more than 55 countries, encouraging them to uncover unforgettable experiences while simultaneously empowering event creators with our insights and technology, enabling them to grow, innovate, and connect with new audiences.Our achievements? We have partnered with leading industry giants such as Netflix, F.C. Barcelona, and Primavera Sound, delivered internationally acclaimed experiences, and received backing from top global investors! Impressive, isn't it? To further our mission, we are on the lookout for trailblazers with a proactive mindset who are enthusiastic about shaping the future of entertainment! Ready to embark on this exciting journey with us?Now, let’s delve into this role and how you can contribute to Fever’s mission.ROLE OVERVIEWFever is in search of a General Site Manager for our VR experience located at Stonestown Galleria in San Francisco, for a 6-month full-time contract position with benefits included.The General Site Manager will oversee the entire operation of our experience site in San Francisco, which features immersive VR experiences. You will act as a business leader with a solid understanding of technical operations, responsible for high-level operational execution, outstanding customer service, and financial efficiency.Situated in San Francisco, the Experience Site Manager will be part of the site Management Team and will report directly to the Fever Originals VR team. Your responsibilities will include managing daily operations, driving strategic decisions and sales, and continuously optimizing both business performance and the technical execution of VR experiences. A robust knowledge of immersive technologies, system workflows, and on-site troubleshooting is essential. Additionally, you will play a pivotal role in enhancing the brand's presence in the local community through partnerships, events, and innovative programming, ensuring that all initiatives are in alignment with company standards and production requirements.About Our VR Experiences:Our VR offerings allow participants to explore historical scenes and mysterious parts of the world, as well as lost civilizations. A virtual guide provides detailed historical and cultural narratives with precision and engaging storytelling. These immersive journeys offer opportunities to...

About Ripple Labs Ripple Labs Inc. is shaping the future of value transfer, making it as seamless as information flows today. The company uses cryptocurrency solutions to improve the global financial system for institutions, businesses, governments, and developers. Ripple’s mission centers on economic fairness, opportunity, and a collaborative workplace that supports both passion and skill development. Role Overview: Workplace Design Manager Based in San Francisco, the Workplace Design Manager sets the vision for Ripple’s global office environments. This role ensures every Ripple location reflects the company’s brand and supports its teams, from design standards to daily operations. Key Responsibilities Establish Design Standards Develop and maintain Ripple’s global interior design standards for consistency across all offices and project types. Build and manage a design documentation library, including finish specifications, material palettes, FF&E (furniture, fixtures, and equipment) standards, and brand guidelines. Set up design governance checkpoints throughout project lifecycles. Design Execution Create and review space plans for new sites, expansions, relocations, and modifications in Ripple’s portfolio. Translate programming needs and workforce data into effective spatial layouts. Work closely with project management and facilities teams to maintain design quality during project delivery. Serve as the main internal design contact for external architects and design firms on all active projects. Lead design review and approval processes, offering feedback to keep projects on brand and on schedule. Oversee the full FF&E program: guide furniture design and selection, manage procurement, and coordinate installations across all locations. Direct environmental graphic design and brand experience from concept through fabrication and installation, ensuring a unified and recognizable Ripple identity in every space. Keep as-built floor plans for all Ripple offices up to date, making sure partner teams have reliable documentation for daily operations and emergencies. Brand Experience and Innovation Shape the look and function of Ripple spaces to support employee experience and strengthen brand presence.

Why Join AngelListAt AngelList, we are tackling some of the most significant challenges in venture capital and private markets. Join a team that prioritizes precision, urgency, and strategic thinking. If you're passionate about influencing how startups secure funding and grow, this is your opportunity.About AngelListOur mission is to accelerate innovation by increasing the number of successful startups globally. We achieve this by creating a financial ecosystem that facilitates investment in transformative companies.As a pivotal hub of venture capital and the startup landscape, AngelList supports over $171 billion in assets and has facilitated investments in more than 13,000 startups, including over 300 unicorns. Currently, 57% of premier U.S. VC deals involve investors on our platform. While our reach is extensive, our ambitions are even greater.If you’re eager to help shape the future of private markets, we invite you to join us.About the RoleWe believe that in-person interactions are a crucial asset for driving company goals forward. Thoughtful face-to-face experiences strengthen relationships and foster learning that’s difficult to replicate in a virtual setting. Our office can become more than just a workspace; it can be a physical foundation for exceptional work.We are seeking a Senior Individual Contributor to manage our San Francisco hub and oversee programs that enhance the value of in-person engagement for the entire organization. This includes offsite events, travel arrangements, onboarding weeks, and the recurring activities that foster trust within our distributed team. In-person gatherings should serve a clear purpose, advancing genuine company priorities, and you should be able to articulate the intended outcomes and changes resulting from these interactions.This role embodies stewardship with significant impact. You pay attention to the details of the environment and the atmosphere of a room. You consider the energy and quality of experiences while operating with diligence. You complete processes, establish systems, and ensure that exceptional experiences are consistent rather than coincidental.

Why join usAt Brex, we are revolutionizing the way businesses manage their finances with our AI-powered spend platform. Our integrated corporate cards, banking solutions, and global payment options empower companies—from ambitious startups to established enterprises like DoorDash, Flexport, and Compass—to spend confidently, optimize costs, and enhance efficiency on a global scale.Joining Brex means pushing the boundaries of innovation, challenging conventional wisdom, and collaborating with some of the brightest minds in the industry. We are dedicated to fostering a diverse and inclusive culture, believing that your potential should only be limited by your ambitions. Here, we equip you with the tools, resources, and support necessary to advance your career.Sales at BrexSales serve as the growth engine at Brex. We attract new customers, deepen existing relationships, and enhance the company’s profitability. With unlimited territories and uncapped opportunities, your drive defines your success. We celebrate our achievements together and recognize outstanding performance. If you’re eager to promote a category-defining product and take ownership of your role, you’ll thrive on our team.What you’ll doAs a Banking Specialist on our newly established Banking Team, you'll collaborate directly with Founders, Co-Founders, C-Suite Executives, VPs of Finance, and Controllers to generate new revenue by optimizing their use of our suite of business account products. As a key member of the team, you'll work closely with our customers to upsell our checking, treasury, and sweep products, significantly contributing to Brex’s overall growth by increasing total assets under management (AUM).Your role will involve engaging with a diverse range of companies, from emerging startups to large mid-market and enterprise clients.Where you'll workThis position is based in our San Francisco or New York City office. We operate in a hybrid work environment that blends the energy and networking opportunities of in-office work with the flexibility of remote work. Currently, we require a minimum of two coordinated days in the office per week, specifically on Wednesdays and Thursdays. Starting February 2, 2026, this will increase to three days—Monday, Wednesday, and Thursday. Additionally, we offer up to four weeks of fully remote work each year!