Incident Support Manager

Computer World ServicesAshburn, VA

On-site Full-time

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Experience Level

Manager

Qualifications

We are looking for a proactive leader with strong problem-solving skills and a deep understanding of network operations. Ideal candidates will have prior experience in incident management and should be comfortable working in high-pressure environments. Strong communication skills and the ability to collaborate with diverse teams are essential. Experience with government contracts and technology solutions for mission-critical operations is a plus.

About the job

Join CWS as an Incident Support Manager, where you will lead incident management operations for the U. S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract. In this pivotal role, you will ensure a prompt response and resolution to network disruptions that impact critical CBP mission systems, playing an essential part in maintaining the integrity of our operations.

About Computer World Services

Computer World Services (CWS) is a leading technology services provider, dedicated to delivering innovative solutions to enhance operational efficiency for governmental and commercial entities. Our commitment to excellence and customer satisfaction drives our success in providing top-tier services.

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