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Infrastructure Software Engineer

IvoSan Francisco, California
On-site Full-time

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Experience Level

Entry Level

Qualifications

Proficient in cloud services and infrastructure management. Experience with containerization technologies such as Docker and orchestration tools like Kubernetes. Strong background in CI/CD practices. Excellent problem-solving and analytical skills. A proactive mindset with the ability to work independently and as part of a team. Familiarity with LLMs and their applications is a plus.

About the job

Join Ivo's Engineering Team!

At Ivo, we are pioneers in the tech industry. Our engineers are innovators who have created groundbreaking solutions such as:
An AI agent that seamlessly integrates with MS Word to enhance document editing [2023]
Revolutionizing embedding models with agentic RAG technology [2023]
Advanced LLM-based legal fact extraction capabilities [2024]
A legal assistant designed to search extensive contract databases without compromising accuracy [2024]
Clustering legal documents from the same lineage [2025]
Automatic deviation analysis to uncover hidden risks in vast contract databases [2025]
Merging contracts with their amendments to create a “composite” contract timeline that has moved our clients to tears [2025]

Role Overview

As an Infrastructure Engineer at Ivo, you will lay the groundwork for our platform's future. Your responsibilities will include:
Designing and owning the future of our infrastructure, allowing you the freedom to innovate.
Managing multiple customer deployments, ensuring each receives tailored containers, databases, and VPCs.
Instrumenting our systems to identify performance bottlenecks and errors.
Aggregating metrics and logs into visually appealing dashboards and setting up pager alerts.
Leading infrastructure-related incidents and being on-call as necessary.
Enhancing our CI/CD system to reduce deployment time from ~12 minutes.

If you're passionate about LLMs, you'll thrive in our engineering team, where you’ll have the opportunity to:
Develop real-time LLM evaluations to monitor the accuracy of our responses.
Collaborate with talented engineers to push the boundaries of DevOps.

About Ivo

Ivo is at the forefront of AI innovation, developing state-of-the-art technologies that transform the legal sector. Our team is dedicated to creating solutions that enhance efficiency and accuracy in legal processes. Join us and be part of a company that values creativity and pushes the boundaries of what's possible.

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