About the job
About Our Team
The Advisory Services team at Miro, part of our Professional Services organization, is dedicated to providing strategic guidance to Enterprise plan customers. We focus on fostering human-centered change, enhancing experience design, leveraging deep product expertise, and driving workflow transformation. Our team combines product knowledge and transformation skills to expedite the realization of business value through Miro. You'll engage with customers to understand their needs and proactively suggest innovative ways to maximize their interaction with Miro!
About the Role
- Assist teams in adopting Miro by showcasing best practices and real-world applications.
- Collaborate with IT and business stakeholders to align Miro’s value with their strategic objectives.
- Perform assessments and offer recommendations to enhance collaboration.
- Design and implement change initiatives that ensure successful adoption.
- Support the development of governance models to promote teamwork and innovation.
- Lead workshops to identify use cases and enhance team collaboration.
- Create simple prototypes that highlight Miro’s capabilities and stimulate innovation.
- Suggest methods to optimize tool usage and strengthen collaboration strategies.
- Provide insights on Agile methodologies and assist teams in integrating Agile principles.
- Share best practices and coach teams on refining their workflows with Miro.
Your Responsibilities
- Facilitate workshops aimed at improving collaboration and identifying impactful use cases for Miro.
- Evaluate team workflows and deliver targeted recommendations to boost productivity and alignment.
- Collaborate with IT and business stakeholders to connect Miro’s value with the organization’s goals.
- Guide teams through change initiatives that enhance tool adoption and establish scalable governance models.
- Develop prototypes to illustrate possibilities and inspire innovation.
- Coach teams on Agile practices and help incorporate Agile principles into their daily work.
- Identify obstacles to effective teamwork and craft solutions that drive measurable improvements.
